We used them to get a referral for a home inspection specialist, and the whole process was quick,…read moresmooth, and super professional. They actually answered and arranged the appointment via text around 9pm, which totally surprised us. In a good way. Most places wouldn't even bother responding that late. The owner was pleasant, responsive, and got us connected right away. It was such a relief to have someone reliable handle the referral quickly. 5 stars all the way. Professional, helpful, and on top of it. Would absolutely use again.

**More details but same review** Anthony came to the property to do an inspection of the home but…read moresomehow only managed to inspect the livingroom and tiny "hallway" connected to it. Which were the two spot I pointed him to as the worst in the house but were absolutely not the only affected areas. Something I brought up to later on which he turned into a "miscommunication" on my part. No Anthony. There's no miscommunication about you not doing a job you were paid for. Unfortunately our landlord then turned around and hired Anthony to do the retesting during remediation and Anthony suggested a remediation company that did not have their license to run a remediation company (see photos) but the quality of their work and complete confusion when asked anything during the process was telling even before online confirmation. Two areas in the living room were written in the report that needed to be addressed by remediation professionals. Day 2 of remediation, we stop by the house to check the mail and to be nosy about the process at the house thus far. They completely missed and didn't do ANYTHING to one of the two areas in the living room even after we asked them why they weren't touching that area (they had no idea they needed too despite the report having it) and when bringing it to Anthony's attention (as well as him not doing any moisture readings or checking any other room or area in the house) he ignored the questions. There was a failed retest that we never got the results from and then a passing one 3 days later showing ZERO counts of black mold. Don't know how that could have been since no fans or dehumidifiers were used at any point. The second round of remediation after the failed attempt, was just one guy cleaning up the mess the first round left behind and him putting a fan in the kitchen with a bag on it that led out the kitchen window (we have cameras dummy) Also, locating and fixing the issue that was causing the mold in that one area until AFTER remediation was completed. The whole house smelling of mold and walls dripping with moisture still when we were allowed back in. I brought all of this up to Anthony and he played dumb but was all too ready to remind me of THCs price points if I wanted him to come back to the property and check things out. I also got the craziest one way-ed non-disparagement release/settlement from their lawyer that I've ever seen. They are insane if they think people should sign that just to get their money back for a job not done in the slightest and give them the power to sue you if they decide some random persons bad review of their business is connected to you in anyway imaginable. I gave multiple options for renegotiating terms and contract modifications that were mutually beneficial and they would not budge a fraction of an inch. Feeling guilty boys?

They offer expert service, at very reasonable prices. Highly recommended for duct, cleaning and…read moremold removal. They have helped us twice over the years and we would not hesitate to call upon them again.

Not the greatest. Expensive and told me what I already knew. Would not go with them againread more

Thank you so much to Sargon Roofing & Restoration for the quick repairs on our roof!…read more Communication with Wesley Bryce and Jesse McMullen was fantastic!! Scheduling was so easy!They were very quick to give me a quote and to complete the work! Another roofing company told us that we needed a new roof and of course when our insurance company sent an adjuster out, they said we didn't. Wesley assessed our roof and I hadn't told him anything about our previous quote and he came back with our roof just needing $500 worth of repairs. I LOVE that I have finally found a reputable roofing company and will always recommend them to our friends and neighbors!! Thanks guys for everything! (5 stars!)

I highly recommend Sargon. Our house has been through a few hurricanes, a hard freeze and crazy…read moreheat the past 17 summers. We called Sargon and Wes came out the next day. They were efficient, thorough and the price was right; insurance didn't help at all...

r first project manager, Maria, made many promises to sell us on the company. As soon as we signed…read morethe paperwork, everything changed immediately. No communication or follow through. Our second project manager, Justin, stopped communicating for us only to find out he quit the company and no one bothered to tell us. When our things were returned to our house, there were about a hundred items mixed in the boxes with ours that did not belong to us. So some other poor family in the midst of a tragedy, who trusted this company, lost their things and who knows how many of our items were lost by being mislabelled and sent to another family. Of all the Paul Davis people, only one employee, Zhian Edmunds, was professional, cared about the quality of work provided, did what he said he would and when he said he would. Paul Davis made a difficult experience so much worse for our family. And the bill they sent to our insurance company for these services was outrageous.

It has been three weeks since Paul Davis came to our house to do a dry out due to water damage…read more They taped a plastic bag over the hole where our dishwasher used to be and billed the insurance $240 for the alleged dry out. They haven''t been back to do anymore work. No fans to expidite the drying process or anything! They are the worst company i've ever delt with. This is the second time ive used them. My husband hired them after i said i didnt want to work with them ever again. I will be moving out as soon as i can sell this house. Thanks Paul Davis for rhe divorce

Outstanding Service When It Matters Most…read more Bulldog Restoration & Cleaning LLC is the kind of company you're truly grateful to have during a stressful situation. From the initial call to the final walkthrough, their team was professional, responsive, and incredibly knowledgeable. With over 30 years of experience, it's clear they know exactly what they're doing. They responded quickly, explained every step of the process, and worked efficiently to prevent further damage while keeping costs reasonable. Their expertise in flood, fire, and water damage restoration really shows through their attention to detail and use of modern equipment. What impressed me most was their sense of urgency and genuine care. They understand how overwhelming property damage can be and treat both your home and your peace of mind with respect. The team was available, dependable, and committed to restoring everything back to pre-damage condition. If you ever find yourself needing reliable restoration services, Bulldog Restoration & Cleaning LLC is a company you can trust. Professional, efficient, and available when you need them most--I highly recommend them.

Great team of experienced remediation experts. They responded to my mold concern the same day and…read morewere able to remediate the water leak within three hours to the point that you wouldn't know they were there (other than a hole to be patched). Much appreciated, will call you guys next time I have a water, fire or mold concern.

Pedro and his crew were fast, communicative, and professional during an emergent situation. We felt…read moretaken care of and would highly recommend!

The project we had was small in scope and they were able to complete it in about a day and a half…read morewhich was very convenient. Dominick even changed his schedule to accommodate our schedule to help us out, which really appreciated. There were also a couple of punch list items that they completed in addition to a smaller fix that he included in the price. The contract was also reasonable and didn't transfer all liability to the customer, which is rare. Overall a good experience and I'd hire them again.

From the owner: In an era where climate resilience and rapid response define property restoration, Fifth Ward…read moreRestoration emerged as Houston's pioneering force in water damage restoration, mold remediation, and emergency services. Through innovative deployment of advanced moisture detection technology and IoT-enabled monitoring systems, we're revolutionizing how restoration services adapt to evolving environmental challenges and customer needs. Our data-driven approach to damage assessment and restoration protocol development has established new industry benchmarks for efficiency and effectiveness. By integrating predictive analytics with hands-on expertise, Fifth Ward Restoration delivers precision-targeted solutions that minimize property damage impact while maximizing recovery outcomes. Our commitment to sustainable restoration practices and eco-friendly remediation techniques positions us at the forefront of responsible industry leadership. As Houston's climate patterns continue to evolve, Fifth Ward Restoration remains dedicated to advancing the science of property recovery and environmental stabilization. Our investment in continuous team education, cutting-edge equipment, and research-based methodologies ensures we're not just responding to industry changes – we're driving them. Through strategic implementation of smart restoration technologies and proactive damage prevention strategies, we're shaping the future of property restoration services.

We recently had a plumbing emergency at our home in Kingwood when water began leaking out of our…read moredownstairs toilet and creating a large puddle on the floor. This is an issue we've dealt with on and off over the years due to a recurring clog in the line, so we've had plumbers come out before to clear it. Because this was urgent, my husband called the Kingwood office of Roto-Rooter since they were the closest location to us. The technicians came out and attempted to clear the clog but said they couldn't get it. They then told us they ran a camera through the line and claimed our pipe was broken. We were then given an estimate of around $13,000 to repair the pipe. On top of that, we were charged over $400 essentially just for the visit and the diagnosis. At the time, we trusted what they told us. But later my husband started thinking about the appointment and realized something important: we were never shown the camera footage of this supposed broken pipe. He called the office afterward to ask about the footage and was told that they usually don't show customers the camera during the inspection and that the footage is typically sent later. But that raises an obvious concern: How would we even know if the footage sent later is actually from our home if we were never shown it during the inspection? Because of this, my husband decided to get a second opinion from another plumbing company. When the second company came out, they immediately ran their camera and invited us outside to watch the live camera feed with them while they inspected the line. What they showed us was very clear. Our pipe was NOT broken. Instead, the line simply has a belly/bend in the pipe, which we had been told about years ago and which can contribute to clogs. They were also able to successfully clear the clog during that same visit. So in our situation: * We were told we needed a $13,000 repair for a broken pipe * We were charged over $400 for that diagnosis * We were never shown the camera footage during the inspection * Another company showed us the live camera feed and confirmed the pipe was not broken * The actual problem -- the clog -- was cleared without a $13,000 repair As homeowners, we rely on professionals to provide honest and transparent information, especially during stressful emergencies. Being told we needed a major $13,000 repair that turned out not to be true is extremely concerning. What concerned us the most The biggest issue for us was the lack of transparency. If a company is diagnosing a broken pipe using a camera inspection, customers should be able to see the footage at the time of the inspection. Advice for other homeowners Before agreeing to any major sewer repair, make sure to ask: * Can I see the live camera footage of the problem? * Can you point out exactly where the pipe is broken? * Can I receive the footage before agreeing to the repair? If we had not gotten a second opinion, we could have easily moved forward with a $13,000 repair that wasn't actually needed. We would appreciate someone from management at Roto-Rooter reviewing this situation and contacting us regarding the $400+ we paid for a diagnosis that turned out to be incorrect.

My water heater suddenly stopped running and unfortunately I couldn't figure out how to restart it…read moreso I called Rotor-Rooter. They were able to respond fairly quick and took a total of about 10 minutes to turn on my water heater. The problem was THEY CHARGED ME $298.00 to do so! I found out that the water heater has a breaker that needed to be reset. My ignorance of this ended up being very costly; however, the fact that Rotor-Rooter took advantage of this is completely unethical and it shows that they are more than willing to put their profit making before their customer service. The technician that helped us was very nice but his company's policy is outrageous. I would understand paying a fair service call price, but $298.00 for a job that took only 10 minutes!!! Don't used these crooks!!!

I had planned several weeks in advance with a different contractor to remove and replace some…read moredoors. I even traveled from out of town and blocked off several days to ensure the work could be done. Unfortunately, just a week before I was scheduled to arrive, the contractor ghosted me. With nowhere else to turn, we reached out to Alan on short notice--and he didn't just come through, he has blown us away at every turn. His professionalism, customer service, and attention to detail are truly rare. He even made a second trip to finish the work and did so pleasantly and without complaint. He turned a stressful situation into a smooth and successful project, and we couldn't be more grateful. This type of service is truly appreciated. We will definitely be using Alan going forward and you should too.

Alan is great. He was very available and responsive before, during, and after the project. He was…read morevery helpful also in helping us understand how the entire process was going to proceed. He is also very honest about what will be required for a successful project. We will be using him for more work down the road as well. Great experience all around.

Highly recommended. Found them through a neighbor referral and was completely surprised by the…read moreprofessionalism and care to details I received. Garry Brock was prompt, professional & communicative. I had an insurance claim for hail damage which required roof & gutter replacement. Thanks to Garry the process was seamless.

Lone Star Pro Services was very professional. They work clean and everything went smoothly from…read moreconsultation to day of work. We got our HVAC cleaned from dust and molds and they did a fantastic job. We came back to our house with a fresh clean air and it was nice to breathe again inside our home without worrying about the molds and dust. George was very good at communicating and even suggested helpful tips how to take care of our HVAC with recommendations with no pressure. You can tell that George really cares and willing to help. He will let you know upfront what are the things needed to be done. Very professional work from him and his team. Great price and you get professional clean work! Thank you Lone Star Pro!