I have been meaning to leave a review for a while, but didn't have a chance until now. Sorry about…read morethat because they deserve to get recognized for what great service they provide. Initially, I used for a large group executive Mercedes transfer vehicle for several hours. Everything was very well thought out, punctual, and kind service. They are even willing to extend and give quotes for extensions if needed even though it was unexpected. I appreciate that. Vehicle was top notch, clean, and had waters. Driver always easily available when needed and ready to go and very good with communication. Then started to use for airport drop off. Very lux service. Picked up with a Escalade always very clean and shiny in and out, driver always dressed up in a suit and tie (nice touch), and they help you with all your luggage on and off. Waters waiting for you after a long trip. Recently, had come back and was at a layover and forgot to set up a pick up and called Mike. He was able to arrange a pick up within hours. I really appreciate it bc after traveling for 24 hrs all you want to worry about is to go to sleep and this was one less thing off my plate to think about. So, thank you 5 Star Transportation Services for all you do! And yes, I highly recommend them. You can't go wrong. I will continue working with them. I have them as my contact on my phone now!

Excellent and easy booking process. Most competitive rate. Well documented contracts. Well spoken,…read morepolite, on time drivers with very safe driving capabilities. Ride was stylish, we hired a 24 seater for a lqrge group commute to LAX. Great stress free experience:

We had Adam as a driver and he made our night so fun!! 10/10 customer service and vibes. Will…read morerecommend to friends. :)

Mo and his staff are amazing, punctual and so caring professional the cars are extremely clean. You…read moredefinitely feel like you are driving in luxury! I highly recommend Mo and his staff couldn't ask for anything more or better they are definitely the best in town.

We had a very wonderful experience being driven by Mr. JR to bring our students to an Invention…read moreConvention in Torrance yesterday. Our students appreciated how supportive Mr. JR was during their competition showing up to the convention. He went above and beyond his role as our driver because he went to see our students compete, ask them questions and showed interest with the event as well as other students who competed as well. We enjoyed our conversation with him during the drive and made our trip pleasant and enjoyable. I appreciate the care Mr. JR showed to our students. Thank you!

Great service and good price. The driver was very polite…read moreand got at the meeting point 15 minutes earlier.

Took a drive through residential neighborhoods for a convention garden tour and didn't have any…read moreissues. Bus was comfortable, the ride was smooth and our driver, Devon, was very professional and courteous.

Great experience. They were easy to work with and great at capturing details prior to the event…read more Our driver was efficient and had a good sense of humor. One of our group members left a phone on the bus and Sundance (shout out to Rosemary!) went completely out of their way to get it to us. Highly recommend.

I really enjoy San Diegos transportation. Its easy to use…read moreand navigate. Most of my experience have been pleasant.

I rely on this bus system daily for my commute, but the hygiene standards have completely fallen…read moreoff. On a recent ride, I watched a cockroach crawling across the floor right next to the seating area. It is completely unacceptable to expect riders to sit in dirty conditions where they have to worry about pest infestations, let alone bringing roaches home on their backpacks, belongings, or clothes. Beyond the pests, the interior maintenance is dynamic and lax--seats are broken, dislodged, and clearly not being properly inspected or cleaned. Public transportation needs to provide a clean, safe, and sanitary environment for the passengers who depend on it every single day. Management needs to address pest control and vehicle maintenance immediately.

My highest compliments to Pinar and the Highline Charter team. Rented 2 busses for a wedding and…read moreeverything came off with spotless busses, excellent, polite drivers and completely on time. Pinar worked with us from beginning to end with prompt, professional responses and excellent suggestions. Couldn't have asked for a better experience. Well done.

quiero dar mi experiencia con la chofer Elizabeth, y el chofer Pablo y Ruben, en este viaje que…read moretuvimos de el Valle Imperial a Sscramento y visceversa 06/03/25 al 06/06/25, fueron unos excelentes choferes responsables atentos que nos brindaron mucha seguridad, y excelente atención, doy mi recomendacion al 100 %

Always zoom right in and out best way to get to the Tijuana airport…read more Parking is reasonably priced.

My wife and I were looking for a cheaper way to fly to Cancun and we're so glad we found out about…read moreCBX. Not only was it a way to drastically cut our expenses (domestic flights from within Mexico are obviously way cheaper than international flights from LA), but it was such a calm, streamlined, easy operation. We got to the parking lot early for our 7am flight out of Tijuana, walked to the check in terminal & that's where we encountered our one and only 'hiccup.' Because we had 3 children with us, the Viva desk check-in said we needed to speak to a representative but we were told the only one on duty at that time was in the restroom. Luckily the stand alone kiosk on the other side of the area worked out fine. All of this was more of a Viva issue than a CBX one. We breezed through the bridge over the boarder & customs took no time at all. It was one of the quickest customs experiences I've ever had. We got dumped out right at the bag check area & were on for our trip. Coming home was just as easy. We got our bags and followed the well marked signs to CBX to walk over the boarder & do customs. Customs took a tad bit longer than going to Mexico, but that's more of a US thing than CBX. We still got through in was less time than expected, even when arriving on a Friday afternoon before a holiday weekend when I would normally expect huge crowds of people trying to get in to the country. In all, we saved hundreds of dollars even after paying for CBX & parking on location. We will always be using them from here on out for any family trips to Mexico.

Booked a trip to get me to the airport. Great drive to LAX ! Very smooth and quick drop off. Very…read morehappy.

The service is convenient and fairly priced. The shuttle was on time. However, the owners are rude…read more They asked for a review via email if I had suggestions, so I complied. I told them their seats were so small I couldn't sit with my knees forward. (I am a regular-sized 5'6" person.) I told them their driver needed better manners. None of this was horrible, just annoying. But the owners response was horrible. I received a long screed written by an insult comic. I was so taken aback, I checked other review sites, and discovered these owners delight in insulting their customers if they leave a bad review and threaten to not let them book again. Luckily, there's another similar service in town, and I'll book with them instead next time.

The trip to Santa Barbara was excellent. I relaxed and didn't have worry about traffic.read more

This station is unmanned, has no rest stop/restroom bldg as far as I can tell and the train back to…read moreLA (Pacific Surfliner) keeps the doors open for like 1 min vs sitting on the track for a few minutes like at LA or SD Santa De Depot. Track 4 is Northbound, Track 3 is Southbound. There is an underground stairwell to go between tracks. There is not enough signage here for my liking. First time at this stop.

I was skeptical reading some of the reviews from others who have had interactions with this…read morecompany. My tour guide was amazing! I can't remember her name but she was an older lady who have done tours for many years with other companies before. She was very knowledgeable, friendly, and willing to assist with almost everything. Personally, it was just for experience for me so I can say I've been to Tijuana. There's nothing to do and not much to see other than statues. If you want to see what's across the boarder, I think this would be a great experience. The shops that they recommended did do nothing for me. Dusty leathered goods and a pushy sales woman which I can honestly respect. I enjoyed my 2 authentic tacos that was included in the tour fee and I purchase a margarita. Sadly, I found an elderly woman hair in one of my corn tortillas that I bit into. other than that, everything was good. Be mindful I said good not great

My only negative is the ability to talk to a human is almost impossible. AI system is just don't…read morelike. If you book online you must call to verify your reservation. They have multiple systems on their end and your trip could be missed. I would definitely use this company they are affordable and outstanding. Our bus showed up extra early which was great and was awaiting the return right on time. The driver was awesome and accommodating. Fantastic experience