Omg!!! My girlfriend and I needed gel polish changes (hands and toes)and we can't be happier with…read morethe outcome. They were very nice and accommodated us without having appointments. Emily was our nail tec and we highly recommend her. She's fast, has great technique and does a fabulous job. The Location is nice and relaxing. They open at 8:30AM and if the main gate is locked when you arrive, walk around to the back entrance.

I called ahead to let them know I was coming in for nails and toes. When I got here the place was…read morecompletely empty, but the lady acted like nobody told her anything and they take walk-ins, so that made no sense. She was rude and made it seem impossible, saying it would take 2 and a half hours and she already had someone at 3:30. Because of the attitude I only got my feet done and skipped the nails. This place is also hard to find, the spot by the road looks shut down but the signs are still up. When I told the person I was texting that the communication was poor, all she said was "happens." Very unprofessional. ------------- Llamé antes para avisar que iba por manos y pies. Cuando llegué el lugar estaba completamente vacío, pero la señora actuó como si nadie le había dicho nada -- y aceptan walk-ins, así que no tenía sentido. Fue grosera y me hizo sentir como que era imposible, diciendo que tardaría dos horas y media y que ya tenía a alguien a las 3:30. Por la actitud solo me hice los pies y no me hice las manos. El lugar también es difícil de encontrar -- el local de la carretera se ve cerrado pero los rótulos siguen puestos. Cuando le dije a la persona con la que estaba texteando que la comunicación era mala, solo me dijo "pasa." Pésimo servicio.

I visited Miss Pink based on location to my hotel which was about 5-10 walk. I showed up at opening…read moreand they were able to schedule an appointment later in the day. This was great since this was my priority for my one free day in San Juan before going back to Texas. Vale was the one who greeted me, made my appt and who took care of my gel manicure. She was very attentive to what color I wanted. She worked on my nails with so much care and detail especially cleaning out my cuticles and making sure they were pristine and neat. She was amazing. At the end she soaked my hands in paraffin wax with eucalyptus. This was an added treat for me but included in the cost of their amazing manicure. I have had manicures in several states but having one in San Juan PR with Vale at Miss Pink has topped the charts. Definitely worth every penny!

Very expensive. Polish change on toes, not gel $50 Very…read moredifficult to find parking. Shop is clean and cute Staff seemed pleasant

This place was wonderful. We were visiting San Juan and found it because it was close to our hotel…read morein Condado. We had a schedule issue (on our end) after booking and the folks here were SO kind to work with us to reschedule. We had a couples massage and it was professional and fabulous. Everyone was really friendly and genuine. Will absolutely come back next time I'm in the area. Highly recommend!

Poor service/work... don't waste your time!!what ever happen to quality over quantity????? I mean…read morecome on, poor service and product.

Fanini was Amazing, he did an awesome job on my hair! Everyone there was so nice and wonderful!…read moreSuch a fun and cozy spot!

Tony is amazing and provided absolutely top-quality service. Extremely friendly, fast, and…read moreprofessional. Great vibe and excellent experience overall. If you are in San Juan, you definitely have to come get your hair done here. Much better, super helpful, and highly recommend.

I initially booked my appointment for 12 PM, which was canceled by the technician. I then…read morerescheduled for 2:15 PM, but she unilaterally moved it to 2 PM. Ten minutes before the appointment, she called with an unnecessarily hostile tone and asked, "Are you going to be here at 2?" I responded that I'd be five minutes late. She replied, "Okay, 2:05 then." I arrived at 2:08. She looked at me and, instead of greeting me, chose to comment, "Umm... you're late," in a condescending tone. She then proceeded to point out what service I had booked--gel tip refill maintenance--and told me she couldn't do it because she had another client at 4 PM and the service would take until then. I calmly asked her to honor the appointment, as I had come a long way and was only four minutes late. Rather than provide the service or offer a solution, she sat down, argued, and shifted all the blame onto me. When I asked if she would truly rather sit there for two hours doing nothing than honor a scheduled appointment, she confirmed--yes--and continued to deflect responsibility. This kind of behavior is not only unprofessional, it's deeply disrespectful. I had used her service once before and had already sensed something was off. This experience confirmed it. The energy was hostile, the customer care nonexistent, and the accountability zero. I would strongly advise others to avoid this place. If professionalism and basic courtesy matter to you, look elsewhere.

I desperately needed a pedicure, last minute. I called this place after 4pm hoping she could…read moreaccommodate me at 5pm & she did so, for a gel pedicure. It was 10mins away. Cute, pleasant, tiny room, 1 chair nail salon. She's pleasant, professional, did a beautiful gel pedicure & also got a simple manicure without nail polish. All in, over an hour. But when she told me how much was the price! I was shocked! $80 FOR A GEL PEDI & $20 for a simple manicure without polish! Never again. I gave her a $20 tip because I'm a fair person & she did a great job. But $100 total price was not fair, not right, & not worth a Gel Pedi. I did tell her I'll pay it because it's my fault for not asking the price before she did the job. However I'm sure she knows that it's wrong for her not to mention first hand or post a proper visual sign of her exuberant prices. I wish her well. But she won't get far if she is not transparent with prospective clients about her prices. It almost feels like she was somewhat deceptive.

Shayma is the best! She takes the time to make sure my nails are perfect each time. I'm from…read moreWisconsin but was referred to Atelier by my wedding planner. She was spot on with this place. There is also a cute coffee shop a block away called Gustos so it's a win/win!

Made an apt 36 hours in advance for mani / pedi. Got there 10 min early... waited 40 minutes... the…read moretech finally said she was running behind and she would be done in 5 minutes. 15 minutes passed and I asked again how much longer. She said she was finishing up... after waiting 50+ minutes, I walked out. Customer service was awful.

I feel like I was scammed. I have never gotten this experience before and I'm sure it's supposed to…read morebe better. Mediocre pressure, dismissive/rude/not very kind or welcoming attitude from the person who attended me, Genesis. It felt like she wasn't even entirely working on my head, like a feather was dealing with my scalp and with the amount of build-up I had. Massage bed turned off halfway through and she didn't even bother turning it back on. Most of the time it didn't even feel like she was dealing with my head either, just water falling onto it. Too expensive for what it is, and I do not recommend it at all, at least this service in particular.

I walked in for mani pedi. Is a small table set up and you have to sit up against a wall and…read morecabinet. The salon is so tiny. However, Diana did a great job and I enjoyed the simplicity of it. The pedicure is done on her lap!! Feels more personal for sure No gel nail service. She has a good selection. However, I opted for clear for hands and a blue color for feet. I suggest you bring your own polish if you're able. Saw barber Jose cut hair on a young man and he did a great scissor job. Tweezed the hairs off his eyebrow meet and that wasn't even requested. I like here a lot

Came here for shellac nails and a pedicure. The receptionist was quite welcoming. I was told the…read moreshellac was $20. Then my nail lady Marta arrived. She barely said a word to me. At all. Attitude off the roof. Not sure why someone in service would do that. Needless to say there was tip for her. I think her name was Marta. She sucks! The place is dirty and seems unsanitary The nails were ok. But the edges were super sharp, even a week after. On to the pedicure. It was pretty good, done by a Dominican lady that cared :) In the end the shellac ended up being $25 cause they had to remove it. No Sh!t they had to remove it, I mean, are they supposed to paint over it? Needless to say I wont come back here at all. I found another place in the condado area where they do shellac. I will go and try it.

Terrible lugar! Nada de servicio al cliente, nada de buena…read moreaptitud! Ambiente hostil! Mediocre por no decir otra cosa!

Adrii gave me the most amazing manicure and pedicure! She perfectly understood what I wanted and…read moredelivered a fantastic job. I'll definitely be coming back to see her every time I'm in town.

Mallory did AMAZING. I would 100% make Mallory my nail tech if I lived in San Juan. If you are in…read morethe area and need your nails done go here! I was able to make a next day appointment that worked with my work schedule and I'm so happy I did. My nails got the refresher they needed!