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Sacramento, CA

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Diversified Properties

5.0 (5 reviews)
Open • 8:30 am - 5:00 pm

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Dick James & Associates

Dick James & Associates

(29 reviews)

Update... After calling DJA, the receptionist basically…read moresaid I needed to deal with the manager of West Wood Apartments. As if DJA had no control over anything. The very next day I got a call from West Wood Apartments. I was sent a revised statement and refunded the $22.00 for the drip pans that cost me $4.00 at Wal-Mart and the $93.00 for the damanged carpet that was noted on my move in check list. The manager stated "he was not aware..." So, does this mean that by default you just allow people to be charged what ever and no one cares unless someone complains. I feel for the people who never said anything. Along with my new statement was an invoice for carpet cleaning. This was not included with my first statement. Funny thing is the break down. $65. To clean the carpet, but now $45.00 because they claim "heavily soiled... Carpets black with lots of ground in dirt and soil". And $15.00 to deoderize. Wow... I get the $65.00...maybe the service is worth it, but black carpet... Funny that was not on the move out check list either. I gave you an extra star for making the call to West Wood Apartments... Aside from that, no points for the PR work. Clearly the fact I got what I did get back shows that my deposit was taken with out any concern until they got caught. DJA will allow many others to suffer the same fate I feel. Future renters, video and take pictures when moving in and out. Contract your own cleaners and provide invoices to these pirates. Save yourself a few hundred dollars and a boat load of stress...

Take my word, they only care about MONEY! I would re-think moving here. Management is not…read morereasonable to anyone who complains!

WISH Short Term Rentals - Gross urine-colored stain

WISH Short Term Rentals

(2 reviews)

My daughter rented the Ruby Red apartment. They also have a yellow themed unit and a blue themed…read moreunit in the same complex. My daughter has stayed in contact with me through this entire process. Once she sent a request to book, the host sent back a long list of rules and regulations she had to follow. She had to respond "I accept" to all the rules laid out in the email. We arrived on Saturday 12/23, the apartment is very cute at first glance. Then you notice there are dried stains all along the walkway. They look like someone was taking the trash out and the trash cans leaked all over the walkway. No one cleaned it up. The baseboard are filthy, the paint job is not even and the pictures on the walls are all crooked. The couches are crap and super low to the ground. They are not in the least bit comfortable. The bathroom is tight and there is visible mold and mildew around the tub. There are dirty splashes on the white cabinets near the toilet.... Not sure what that is. The kitchen is updated but the pots, pans, and utensils all need to be replaced. There are also not enough pots and pans in the kitchen to prepare a Holiday dinner. We noticed when we checked in there was no hot water. We let the water run for a bit, I went outside to the water heater and turned up the temperature to "very hot". After 30 minutes still no hot water. I boiled a pot of hot water because I need to cook and hot water is a necessity in the kitchen. It's also a necessity for the bathroom to have hot water but there was no hot water at all in the entire house. Once we contacted the host, Leslie, around noon on Sunday. They begin to tell us someone was at the home recently and checked the hot water heater. "We don't know what would have happened since then". We are not sure either but the fact is we don't have any hot water. They proceeded to guide us through steps of trying to get hot water. Asking us repeatedly to let the water run for a little while. We let the water run for an hour! still nothing. Leslie asked us to fiddle around with the hot water heater. This is not our home and we will not be responsible for any damage. With all their rules we felt if the water heater breaks they would simply try to charge us for it. Leslie claimed to be unable to find someone to come to the home on Christmas Eve. We researched a few places through Google and found a Chas Roberts. They had a technician that was in the area and could be here within the hour. I gave the hosts the contact information and waited. The hosts then contacts us states they are unable to get a technician out until Monday (Christmas). I let Leslie host know this is unacceptable as we have had no hot water for 2 days. She stated she would try to find someone to come out sooner. Leslie refused to contact Chas Roberts and handle this in a timely manner. After much reluctance I checked the pilot on the water heater and it was not lit. We contacted Leslie let her know the pilot was out and we only need someone to come over and relight it. Leslie claimed to have found a technician that could arrive on Sunday between 4:45-8:45 PM. This was not Chas Roberts. But someone else they normally deal with and we were going to have to wait another 4 hours for hot water. I initially contacted Leslie at noon on Sunday. We spent 9 hours texting and they showed no urgency in having the hot water fixed. It was Christmas Eve, we had plans with friends for the day. We had to cancel those plans because we were unable to shower. A kitchen is unusable without hot water. I was unable to cook anything for my family for fear of cross contamination without hot water. We were absolutely miserable and not even Airbnb could get the hosts to respond. Yes they ignored the messages from Airbnb who was trying to help us resolve the issue. After 9pm, when a technician did not show up, we called Leslie again. She told us the technician wouldn't be able to arrive until Christmas morning at 9am. It's 10am Christmas morning and we don't have any hot water. We have been treated poorly, dismissed, and not taken seriously. This issue has not been a priority to Leslie and Wish Star Rentals. Maybe if we were of a different race or rented a higher end property then they would care. But this has not been an issue or a concern for them at all. The hosts has given my daughter dates and times for a technician only for one not to show up. It is Christmas morning and instead of celebrating, we are wondering if we will have hot water today. This is our last night in this property. We will never stay with Wish Star Rentals ever again, we are suggesting you do the same and stay away. They manage over 110 properties on Airbnb, none of these guests matter to them, they only care about the bottom $! As of 11:35am Christmas morning we have been advised the water heater, which is 13 years old, needs to be completely replaced.

Not an honest company to do business with. Thank goodness we took a video at check in, otherwise we…read morewould've had to pay for their broken IKEA furniture. Unit was also dirty and they never sent out a cleaner during our multi-day stay. This is pertaining to the "sunshine house" on Heatherbrae Ave in Scottsdale, AZ.

Diversified Properties - realestatesvcs - Updated October 2026

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