They have been my insurance broker for many years and now with Greg Barber in charge, will continue…read moreto be such, as Greg's attention to customer service, as well as he councils you weather or not to turn in a claim, what the several options etc. In today's market of uncertainty it's nice to know there's still a small town Family feel insurance company with huge backing and attention to detail. I'm always late and or on the last day to send in my money...( I like to wait, what can I say ) and always receive a call from my customer service rep reminding me " David....you don't want a re-connect fee do you?" :-) ok ok Great company.

I have never worked with a more disorganized company in my life. All renewals are done at a last…read moreminute basis so you don't have time to shop around and when I finally needed their assistance after 10 years using them I'm left hanging. Definitely wouldn't recommend.

Well, If anyone is wondering what the definition of "top quality service" is, look no further than…read moreBradley Purcell's State Farm Office. Mr. Purcell and his team are knowledgeable, attentive, and capable of handling all of my insurance needs at a fair rate. Mr. Purcell was able to handle my insurance needs while I was living in San Francisco, and additionally was able assist me when my moving into my new place in Orange County. To say I recommend reaching out to this lovely branch would be a major understatement. Thanks again!!

Bradley and Sonia are customer-first oriented people. They are super helpful and are always looking…read moreout for the customer's pocket books.

Excellent service! Clarinda and her team made getting my auto insurance easy. Whenever I have a…read morequestion or need assistance with my insurance, the team is quick to respond and always helpful. It's nice having an insurance team i know I can trust.

I have known Clarinda for years. When I found out she had become a Farmer's agent, she did not…read morepressure me at all to switch my insurance to her. But out of curiosity I started asking her questions and she came back with questions for me about my existing policies. When I didn't have the answers, it got me wondering about my insurance and whether my needs were being met. She offered to review my policies and explain my coverages. She spent a lot of time finding out about my needs, both business and personal. I decided to have her handle various policies on my business as she was able to identify an area of coverage that was incorrect and could have resulted in me not being covered for something I believed I was covered for. She was able to explain my coverages and show me where my premiums were being broken down. Not long after, my homeowner's insurance policy was not renewed because the carrier claimed I was in a fire zone. So I reached out to Clarinda and she was able to get me a policy and once again explain all of the coverages so we could decide on what we wanted. Clarinda has also insured several cars for my family and has been helpful in getting us good driver, good student, and other discounts. She has worked to help us manage our coverages when our kids have been away at school and may not have needed as much coverage since they were away from their cars. The great thing is that Clarinda has been able to assist me with Farmers products but when Farmers did not have a product that met my needs, she would also assist me in finding an insurance product that did work. In that way she has shown that she cares about me and my business, not just about her business. It is nice to have a relationship with my insurance agent and good to know that her agency is either a phone call or email away. I highly recommend her agency and would recommend it to anyone wholeheartedly.

Great service ! I want to shoutout to Jessica Fu Who is…read morehelping me with my car. Make my life so much easier. Thank you again Jessica Fu

I left the same review for Steven's Irvine office on 9/30/2022 but I may as well just leave it…read morehere.... After our former agent Ken Smith sadly passed away and his office got dissolved, Steven ended up taking over our business in August 2022. He reached out and we were able to meet in his office. Quite a positive change as we used to converse via email with Ken's office and we started losing faith in State Farm as a lot of our suggestions for coverage and a claim for storm damage were initially declined (but another local State Farm agent was able to help us file soon after). We can say that Steven's office is "with it" and communication since the change has been a LOT better. Also he is more than able to explain why certain coverages matter and not try to simply "upsell". We are looking forward to further build a solid business relationship with this office.

Complete rip off. I've been with farmers for over 6 years and my agent switched to this dude and I…read moregot screwed horribly. Never get insurance through this guy.

From the owner: Whether you're looking for homeowners insurance, auto insurance, renters insurance, or another…read morekind, I'm here to help you understand the insurance coverage you may want. Serving the Lake Forest, CA area since 1988, I can help you understand your coverage options so you can protect what matters most to you. Stop by in person, reach out online or call to get a free quote today. CA Lic. #0757027

Glenn was recommended to me by a friend, and I am so thankful he did. Glenn is an absolute rock…read morestar! Since this was my first home, he coached me through the process of applying for a loan and closing on a condo. He was extraordinarily patient, and made sure I understood all my options and their effects. Everyone involved in the transaction was impressed with Glenn's speed, diligence and attention to detail. With his help, I was able to secure a loan significantly under market average and had a remarkably smooth closing process. He really went above and beyond for me, even finding a better deal on home insurance than I could on my own! I can't recommend Glenn enough. He'll make sure your home purchase goes smoothly, and save you money while doing it.

I've worked twice with Glenn Daynes on refinances. He made the process so easy. Thank you for your…read moreprompt responses to my questions and your professionalism. I absolutely recommend First Financial and Glenn! Simply top notch!

Anyone can help you buy a home when the markets are perfect. When interest rates go up or when…read moresupply or demand are out of balance, one needs an experienced, creative, smart professional, like Liz Yi and her team. When we wanted to sell our home in Fullerton, we interviewed three different agents and team Liz was hands and shoulders better than the other two. They identified areas that needed to be improved in the house and got us quotes for painting, power washing, carpet/tile cleaning and repair, and carpet replacement. They made everything very easy for us in what is naturally a stressful process. When we moved out of the property, they kept and eye on it and ensured that everything that needed looking after was taken care of. After the house was on the market, they followed up with the agents of prospective buyers, managed the offers and asked all our questions about disclosures. Their team is a joy to work with and we were very pleased with the outcomes.

I recently bought a home with Liz and I highly recommend using her as your real estate agent! Liz…read moreis very knowledge on the process of buying both new and resale homes. I used her services as part of my condo purchase and having her help me made the buying process more enjoyable. She is responsive and organized. Liz will make sure to make time for your appointments and communicates well if something comes up. I felt guided by using her as my agent and would recommend her to anyone who needs a little more help when searching for a home.

Willis Lee, Jin Ro, and their team were exceptional partners in marketing and selling our home…read more They met with us early on to suggest work items that could improve the impression our home would have on possible buyers and open house attendees. Within a week of the MLS going live and the open house we had 13 offers at or over asking! The resulting sale was $200,000 over listing (a 17% increase)! We recommend Willis, Jin, and their entire team completely! We will use them again for any real estate needs we have.

Time and time again, Willis has come through for us. From purchasing our starter home to navigating…read moreall the challenges that come with homeownership, he has been there through thick and thin. I truly cannot recommend him enough. When our second child was born, we knew we needed more space. Willis helped us find the perfect home within just a month--great location, excellent schools, close to work, and near friends and family. We started house hunting in September, and by the end of the month, we had found a new place we're proud to call home. As the Raiders would say--a commitment to excellence--Willis continually demonstrates exceptional dedication, responsiveness, and genuine care. His professionalism, attention to detail, and ability to make a stressful process feel seamless sets him apart. I cannot recommend him highly enough. Willis will get you across the finish line.