A professional, creative, think outside the box type of place with great style. Kristin and her…read morestaff are top-notch. I've furnished two homes and backyard with her. Can't recommend the Idea Room enough.

Hours of operation are terrible. Who closes at 4pm on a Friday? Also closed Sunday & Monday. LOLread more

What a wonderful experience it was to obtain the help for…read moredecluttering my Apartment. Design & Order visited me for a preliminary meeting explaining their 5S concept and fee's clearly and simply explaining the whole process and LeiLani answered all questions. It was a very professional presentation and easy to understand. The best part is seeing how they get right to work and start cleaning and decluttering area by area. It was an awesome experience. I highly recommend them and i will be hiring them again to continue the process elswhere within my spaces. If you require decluttering and design as well, this is the company to use. I am extremely happy to have used them. Best Charles

I am a new mom and needed a wardrobe overhaul and organization for my child's things too. I saw a…read morecoupon deal with Living Social and decided to use it. It was a free consultation and the first hour free. The initial consultation went well we examined my space and she made suggestions on what to do and even when I was getting ahead towards decoration she let me know the steps that needed to happen be fore that, We scheduled then rescheduled a date for her to return to complete the project. The day of the actual cleaning they organized everything into four piles. Keeps/ Toss/ Sale/ Donate. they organized the closet space, the office space. They had a very cheerful personality while doing it and were fun to work with. The project ended sooner than expected, they were so efficient with their time management. I will definitely be using them again for a scrap booking project and maintenance in the future. -MM

Kelsea was professional from start to finish.After initial consultation, she came up with a…read morebeautiful design. When the bids came back from contractors were higher than we wanted, she went back and revised the scope of work and put it out to rebid. She was able to get Materials and fixtures that also fit into our budget. we couldn't be happier with her work. We will be using her again in the future.

Urban Desert is who I use for any and ALL of my interior design needs! Kelsea is the best! She…read morealways knows exactly what I'm looking for, and is extremely dependable. I've used her for several of my properties now, and will continue for all of my future services as well.

I am pleased to share that I had an excellent experience working with Kylee…read more I did a complete remodel of my condo (it's not small), and I hired Kylee do both the design and project manage my remodel. First, the design work that she did, and the effort made on the presentation to me on her design proposal and materials was top notch. This ain't my first remodel rodeo (well, it's my 3rd one). I told Kylee that I placed full trust in her design - because that's what I hired her for. Even when I was waffling a bit in some areas, I asked Kylee for her recommendation and followed it (remember our microwave back and forth?). Her ideas came out spot on every time. For the project management, all I can say is good luck doing a complete remodel in the middle of covid (this review is several months after the remodel was completed). We looked at 5 contractors, and I selected one which she had worked with previously. Let's face it, no remodel will go perfectly to plan - mine certainly did not. BUT, it's about everybody (project manager, contractor, and owner) all taking the right attitude here. We were all chill when we ran into glitches, but nothing that didn't work out just fine at the end. I am very happy overall with the resulting remodel. Thank you, Kylee.

Hired Kylee to do a whole home renovation. She only presented a living room and powder room design…read more(that took her a month to put together). Two more months and she managed to complete an interior paint job and an incomplete flooring install. She quit once I voiced my disappointment over how long the process was taking. But not before she took off with over $3000 of my money for solar shades that, a month and a half later are still not delivered or installed. She's now trying to file a lien on my home. If you like being lied to, overcharged, and presented with high school quality design you won't go wrong with Kylee!

We had an absolutely outstanding experience and couldn't be happier!…read more From start to finish, the service was top-notch and the value was truly exceptional--fair, transparent, and absolutely worth it for the quality received. What really sets this place apart is not only the outstanding design expertise, but also the consistently high-quality products offered at very fair prices. You truly feel like you're getting premium results without being overcharged. Nancy, the owner, is simply incredible. She treats you like a friend, not just a customer. You can genuinely feel how much she cares about getting things right for you. Her advice is thoughtful, honest, and clearly comes from deep experience and passion. She takes the time to understand your needs and ensures every decision delivers both beauty and value. It's rare to find a business that combines exceptional service, top-quality products, and real value at a fair price--but this is it. The level of care, design guidance, and overall experience is second to none. This is the only place we'll go from now on. Highly recommend! Oops almost forgot the Master BR and Beautiful family room.

First time in and was greeted by a woman who asked if I needed help with anything!…read more Amazing I didn't because I was just there to look around but as soon as I walked in, to be greeted like that is GREAT. I found some Stonewall Kitchen merchandise right around the corner and of course I bought a couple Jars, one for a Christmas gift and one for a friend. (Blueberry was the one for the friend) They had Christmas and Halloween Decor but were just getting around to the Christmas stuff so the Halloween stuff was discounted, in fact so were the Jams I bought, 25% off! I was greeted by another woman who welcomed me into the store.... and then a man and then another woman behind the counter, all very friendly and asked if I needed any help, I was pretty amazed by this because some stories you go in and are ignored.... They had diffusers and oils and candles, usually my thing but spendy, around $45 for a single candle up to $60 and not knowing if the brand has a good throw or not when lit makes me hesitant to buy, I am sure for that price it would mind you but again, not knowing for sure..... that is a lot to spend...PM me though if you have tried any and they have excellent throws, I will go back this weekend and buy a couple (Thanks) All in all, I would go back because they were adding more items and Id like to see what they add next. Thanks so much for such a great welcome for this first time customer!

We spent close to $100,000 on a completely new kitchen. (Yes, nearly $100,000!). It took months…read moreand months and months to complete. Lots of the cabinets were damaged and needed to be repaired or replaced. Took 3 months for some to be replaced. We also needed a floating shelf to go with the kitchen. They quoted $850 - we bought it from Lowes for $47. After everything was completed we then had a flood (NOT their fault). I asked them to help us repair the cabinets. After spending nearly $100,000 with them you would think a bit of customer service would be in order. However, apparently not. After 3 weeks and many e-mails/calls still they haven't responded. Nothing. Thanks a lot Wendi/Creative. We're getting someone else to help us now. On another note, Rick and Gary (particularly Gary) were amazing! Thanks to them!

From the owner: 10x10 Kitchen $999.00, Fall special 10% off, Let your vision began here, Cabinets, Countertops,…read moreFlooring, Blinds, etc. Why pay more for "Big Box Store" service and pricing, Superior Service & Selection, Significant Savings, Financing available - OAC, Free in home estimates, www.CreativeInteriorSolutions.us, Let us be your final bid! We will beat or match any competitors pricing*, Cabinets available for immediate delivery, up to 75% off on select items in our clearance center

I love my new closet system from Closet Factory! They are partnered with Costco to provide quality,…read morecustom made closets to their customers. My designer, Linda Mcilveen, was great to work with! She was super helpful. She gave me great ideas and suggestions when designing my closet and got back to me promptly when I had questions. Israel was my installer. He was excellent! He was very professional and worked efficiently to get the job done. Although I wish the backing for my closet was included, overall it was a wonderful decision and I'm extremely happy with the end result!

I scheduled an in-home design consultation with Closet Factory and unfortunately left disappointed…read morewith the overall experience. My appointment with designer Nazarena Ippich was scheduled for 4:00 PM. After waiting past the appointment time, I had to call the office to find out where my designer was. The receptionist was apologetic and had to track her down. Nazarena eventually called me at 4:15 PM and arrived around 4:30 PM, later admitting that she had written down the wrong appointment time. When she arrived, I explained that I needed to leave by 5:15 PM for another commitment. Despite the shortened appointment window caused by her late arrival, I tried to explain my vision for the project. What surprised me was the lack of design input. As a homeowner, I'm hiring a designer because I want professional ideas, creativity, and recommendations. Instead, I felt like I was expected to provide most of the direction. Nazarena took measurements and worked on a rough design and quote. Before leaving, she confirmed my email address and told me she would send everything later that day. As of the following day, I had received no email, phone call, or text message. This was especially disappointing given the earlier scheduling issue. My wife and I are investing in what we consider our forever home. We're not financing the project and are prepared to pay for quality work and service. Throughout this process, I've met with several designers, contractors, and builders, and most have been attentive, responsive, and professional. Unfortunately, that was not my experience here. I hope Closet Factory addresses these communication and customer service issues because first impressions matter, especially when customers are making significant investments in their homes.