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    Distinctive Design Remodeling

    2.8 (24 reviews)
    Open 9:00 am - 5:00 pm

    Services - Distinctive Design Remodeling

    Building additions

    Remodeling

    New room addition

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    August 17, 2024 I give DDR a two-star rating only because the final product eventually turned out good. However, I would NOT recommend them nor would I use them again. Their salesman made promises that were not kept or just not true. (Most subs are not employed by DDR but are independent crews.) Our project included adding a room for a master bath with laundry and covering our front door stoop with a roof. The problems started immediately when the foundation crew ignored our request and moved our compost bin from the side of the house to the front yard instead of the back. Materials such as Hardie board and doors were ordered incorrectly and didn't match our existing siding and doors. This required returns, reorders, and obvious delays. The framers did not follow the plans for the front roof requiring at least three separate returns to make it acceptable. The siding was installed poorly on the addition making that crew return and correct it. Virtually all workers (framers, electrician, plumber, dry wall, trim carpenter, and tile installer) had to return for redo's to correct easily avoidable mistakes. Thus, I feel there was poor supervision on the part of our project manager. Finally, I think many of the subs showed a lack of respect for us and our property. This may not be DDRs fault, but DDR did not hold them accountable. They often came and left without telling us - once as late as 7:15 at night. Utility razor blades were thrown into our grass, away from the work area, where we or our grandchildren could have stepped on them. Personal trash was not picked up, and our gate was repeatedly left open in spite of telling them to always close it (dog escaped). In contrast, the subs we hired ourselves (painters, HVAC, and glass shower installers) were more professional and more skilled. DDR's price was competitive, but not better than several other estimates. If you choose them, be prepared to watch them closely, don't accept second rate work, and expect avoidable problems. Paul Sherman Not sure why yelp posted me in San Francisco. I am in Louisville, KY.

    Said they were finished and sent the electrician fit their money
    Anne K.

    This has been an utter nightmare with this company. They come on big with a hard sell and then continued to disappointment me almost daily. The supposed leadership was never on site even after continuing to complain. The crew consistently blocked my driveway so I could not get in or out. Some of the crew were loud and disrespectful and rapped in my door to demand to use electricity in my house. One evening after dark 2 men knocked on my door to say they were here to work on my garage. It scared me really badly. When I phoned no one knew they were coming. I do not recommend Distinctive Design Remodeling.

    Sloppy soffit work.

    Imagine the worst contractor you could ever hire DDR is even worse. My sister hired them after assurances with their salesman Pat that there would be details to go with the porch to room conversion. No details were ever provided. When she pointed out that she had asked from the beginning fort the best easy to clean double hung windows the owner argued that she was stuck with the crappy off brand garbage windows that they were going to install because in his mind the rough drawing showed sliding windows. For $50000 they would not install a floor or paint. When a multitude of deviations from the drawing and contract were documented with incontrovertible evidence DDR was confronted with their contract violations we received no real response. They will not put anything in writing. The roof was built wrong. The shingles are wrong. The Tyvek was installed wrong. The siding was installed wrong. There is no Z molding at the bottom of the walls or above the cheap door so their work will fail prematurely. The gable end is anti-professional. The soffits do not match their own drawings. DDR itself claims that the construction must match or else the deviations are violations of the contract. We received one photograph from DDR. it shows the slope of the roof does not match the contract. It shows the the shingles do not match. The contract requires DDR to have matched the shingles. It also shows, what I believe to be a pack of beer up on the roof (attached photo with DDR caption showing it is DDR's own photo). With the evidence furnished by DDR of what appears to me to be its workers drinking on the roof and the shoddy construction we asked for proof that DDR has current worker's compensation insurance and for proof of liability insurance. We have received no proof of valid insurance. Only threats of a defamation lawsuit if anyone made this public. That is why I am posting this. I believe that I have not only proof of their workers drinking on the job, but also that DDR condones it. Otherwise, they would not have supplied the evidence. If DDR files suit I will post the court's opinion.

    Covered porch enclosure... 20 x 14 - 280 sq ft

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    9 years ago

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    Jesse H.

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    5 years ago

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    4 years ago

    I hired them to build a room addition . Bottom line I had to seek the advice of an attorney. My opinion is Don't use them.

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    10 years ago

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