Attempted to contact via email 3X, no response. Our dog…read morepassed away and after 2 emails to them, they phoned us asking if we needed more meds less than 30 days after we ordered 90 days of Medication. Our dog isn't alive, why would we need more meds. You clearly tell people to email you and yet you don't respond unless it's for a sale. We are heartbroken for our loss and all you want is another sale. Very disappointed in your lack of compassion and ability to respond to a non order email.

Amazing place!! Saved my dogs life for real! Everyone should go through this place! Sent me the…read morenecessary thyroid meds I desperately needed for my dog! Sooo happy right now!

It sells over the counter medication, cards for occasions, lottery, has a pharmacy, and for most…read moreimportantly for me it has a Post Office. It's been here forever. I only go here for the post office because anywhere else in the Thornhill area it's super busy except for here. :) Never had any issues I find all the personnel working here very capable.

I cannot put into words how great the staff is here. They explained everything so well as I am…read moreundergoing fertility treatment. I spoke to 3-4 different people every time I called, can in and got excellent service from beginning to end. I drove 45 minutes and would do it again to get treated like I did. Alice you are the best!

The facility is immaculate. The staff is friendly, pleasant…read moreand competent, both in person and on the phone.

Used to be good but they changed their staff and it has gotten worse. The pharmacist is so rude and…read moreobnoxious. I told them I'm not sure if I could pick up my prescription today and maybe will have to come tomorrow to which he said "why? I just looked and you live close? Can't you make it in 5 minutes? Are you home or where are you?" I don't think this is the way to speak with customers. Wouldn't recommend

I pass by this Shoppers Drug Mart on my way home. I had never set foot until last Thursday night…read more It's in a plaza that has a pho place that I am interested in visiting. After having devoured a huge dessert for dinner, I needed to get a gift card for a colleague whose last day with the company was last Friday. I decided to stop by this Shoppers Drug Mart to buy one. What seems to be eons ago, when I took summer school courses at York University's main campus, I would drop by Shoppers Drug Mart in this area to browse. After all, it was around 9:30 pm and it was one of the few places that was open. Back then, the store was on the northwest corner of Dufferin and Steeles, probably where 168 Sushi currently is. I suppose good habits are hard to break. It was just before 9 pm when I parked in this plaza's lot. There was plenty of parking. The lot layout is a bit weird. You basically carve your own pathway as you drive. I walked in. Its layout is what you typically expect at SDM. I found the gift card section quickly. I got a restaurant one where you can specify how much money you'd like to load on the card. The customers in this area seem to be pressed for time or know that the apocalypse is coming. One person carrying a cart wanted me and another customer to get out of the way. Um, okay. Maybe he needed to unwind by shopping without a cart. Most folks like to shop calmly without having their lives threatened by a maniac with a shopping cart wanting to run folks down. I managed to nab a bottle of unsalted peanuts. They were on sale. I like them as a snack. I cashed out and had a wonderful, friendly cashier. I asked to load $50 on the gift card. Done! We both wished each other a great evening and I walked to my car with my goods. It's a decent store for all my needs. I hope that when I return, the mix of customers is better. (384)

This Shoppers is one of the big franchise locations at the corner of Dufferin and Steeles, the…read morelayout is eerily familiar to any Shoppers Drug Mart one visits from Coast to Coast. Beauty products right at the front entrance, the pharmacy at the back, photo department off to a corner, frozen food section, plus all the other items in the aisles to cover all your basic needs. This location is open from 8am - Midnight 7 days a week. It's a little different because it offers some asian foods in the snack section and the full sized Justin Beiber poster is deep inside the store to avoid it from getting stolen I suspect. You know you want it. :p

It's good that this staple store is on campus, but it's definitely one of the less large and…read morecomprehensive ones. I came in for some hair colour. Not a single box from a single brand for the shade I needed. After searching the shelves several times, I did find something I could settle on, albeit at a higher price point than I wanted. I took a poke around to see if any good deals were on offer for anything else I needed, but nothing of their so called "sale" items were competitively priced with other stores I normally go to. Shoppers used to have some good discounts, but even their specials seem higher than average these days. The worst part is being forced to go to the self checkouts to do the work yourself to give them your money. I find it irksome to see staff just standing at the cash, only to tell you to go do it yourself. I'm glad it's there to go to in a pinch, but I wouldn't rely on it regularly.

Smaller store but has all the basics: pharmacy, personal care, snacks, etc. Friendly staff…read more (This location does not have the higher end skin care and cosmetics that bigger stores do.) They follow company pricing so you know what to expect. Shop the sales and promotions. It's at the East end of YL.

I have been to this pharmacy few times now, taking different shots and the owner/pharmacist is very…read moreprofessional and helpful! She is friendly, and very knowledgable when it comes to products or Medicine. The place looks a little old and outdated, but she's the star of the show, and very inviting, making you want to go back!