I contacted Speedy Glass to request an online estimate for custom residential glass. They ended up…read morecalling me to say someone needed to come out to do the measurements. Great. On 3/9 a tech came out and did the measurements. He wrote everything down on what appeared to be a piece of scratch paper. I wrote down my email address for him and I was told they would email me the quote. A few days rolled by and I hadn't received anything. I ended up waiting until that Friday to call and ask if I would expect the estimate anytime soon. The gentleman said they were working on it and would have it shortly. On Monday 3/16, I had still not received anything. I ended up waiting until the following Friday, 3/20 to call again. The gentleman I spoke to said he would call me back but never got a call back. I have a pretty busy life so it's not easy to have to keep calling a business to get them to provide a service. I ended up calling again on Monday, 3/23. I told the gentleman who answered (sounded like he was working from home vs. a shop like the previous calls) that no one had gotten me an estimate and it had been over 2 weeks. He seemed genuinely apologetic that no one had gotten back to me. He located the estimate order but the tech had not entered any notes, which didn't surprise me considering he wrote them on scratch paper. I told the gentleman this was the last time I was going to call because this was my 3rd time calling. I re-verified my email address and he assured me he'd get a hold of his tech and get back to me. Today is 3/26 and I still have not heard from anyone. I will have to find another company that actually wants my business.

Fast, quality work, good communication…read more They worked with me to get the insurance claim settled before the work even started

I had such a great experience with this company! They were incredibly quick and efficient, and the…read morewhole process was so smooth. They were able to get me in the same day and even came out while I was at work, so I didn't have to miss any time -- which I really appreciated. They did an amazing job cleaning up afterward, and before they left, they made sure I checked that the window rolled down perfectly with no issues. Everything works great! Highly recommend them if you need your window replaced. Professional, fast, and super convenient!

You have ample choices for glass repair and replacement in Portland, most only do one or the other…read more Some I called were three days out, these guys were able to come over within two hours! The installers were cool and relatively fast, they cleaned up nice. Price points were in-line with others. Communicating with the dispatcher was a bit easier than with their competitors.

Le Car has very good reputation for window tinting. Very Good and quality work done. They gives me…read morea life time warranty also

I made an appointment for a specific date and time. When I arrived, he told me that no appointment…read morehad been scheduled and that he had to go somewhere, so he couldn't work on my car. He told me to come back on a different day. I came back on a different date, and he claimed my appointment was scheduled for an hour earlier, not the time I was told. Such a liar!!!!! He does cheap, low-quality work. Not recommended at all!"

I called early this am and you called right back but couldn't do the chip repair until tomorrow. I…read morewas flying out today so you recommended I could take it to another competitor. I don't know many companies that would do that for a potential customer. I will be recommending you to all my family and friends in the Portland area. A+++ stand up company. Thank you again Dann

I called yesterday because I needed a new windshield. Within less than 24 hours they came to my…read morework and installed a new one! Fast, Great Service, and would definitely recommend!

Quick and friendly. I discovered a broken window on Sunday morning. I called and he came the next…read moremorning to fix the window. Job well done on the next day.

I am very pleased with the courteous and professional service Chris provided today. He was…read moreefficient, delivered excellent quality work, and was completely transparent about costs. I also appreciated how clearly he explained the differences between the glass options so I could make an informed decision. Thank you for the outstanding service -- I would highly recommend him.

This is the place to go if you want quality work at a lower price…read more These guys beat Safelite by half and I got the best service. I called and had my vehicle in the next hour and back to me in about an hour and a half. Dr. Glassman is the place!!!!!!!!!!!

I had such a great experience with Dr. Glassman Repair in Portland. After my friend and I had our…read morecar broken into, we were honestly overwhelmed and didn't know where to start. I called them, and they were incredibly quick to respond and get us taken care of. Henry especially stood out--he was so warm, helpful, and genuinely kind during a stressful situation. You can tell he really cares about people, not just the job. They made the whole process smooth and way less stressful than I expected. I'm really grateful for their help and would absolutely recommend them to anyone needing fast, reliable glass repair. Thank you Dr.Glassman Repair

I needed a windsheild replacement because safelite messed up my rockchip repair. Collision Auto…read moreglass made the process sooo easy. They got me on the phone with Geico to file my claim and were able to get me an appointment right away. Even if I hadn't gone through insurance, I was surprised that the price of a new windshield here wasn't that much! Only a little more than my deductible so if you don't want to go throuhh insurance, that's also an option. The new windshield looks great and I received excellent service from Brad and Bloo. Highly recommend!!

My rear hatch window was broken by some malicious actor. I called around, the best price I got was…read moreCollision Auto glass. I took my car out there, and while I walked my dog, they replaced the glass. Looks good, no issues with the business at all

I had a terrible experience with this company…read more I called to get a quote on a windshield seal leak for my '16 Outback. They quoted me $120 for labor if they could repair it without removing the windshield, and $250 if they needed to remove it. They asked if the windshield had been replaced, but I bought the car used so I wasn't sure. They said factory glass is less likely to break during removal. The address associated with the business on Yelp is only 4 blocks from my house. After they took my info, I confirmed the drop-off time, which is when they said they would come to me. I said I didn't mind bringing it to the shop because it was so close. They said they recently relocated and asked which address I saw on the site. I told them the cross streets and they confirmed it was the correct address. So the next day, I bring my car in, only to be met with confusion by the business owners. They said they contract with Alpha for auto glass work, but are not associated with them otherwise, and were not notified about my appt. I explained the situation and they took my keys. A few hours later I get a call from Alpha saying my leak is fixed and the car is ready to be picked up. I asked what I owed them. He said $220. I had a meeting I needed to attend to in that moment, so I said I would call him back. After my meeting, I reached back out and asked if they needed to remove the windshield. He said no. So I reiterated the quote I received from his associate the day before, and suddenly the price was now $120. I walked to the shop to retrieve my car, payed the business owner, and got in my car to leave. I examined the area that needed repair, and the corresponding leak, only to find it was still leaking and the windshield seal stripping was still pulled away from the windshield. I went back in and told the business owners what I discovered. They immediately refunded my payment and I showed them the leak just to verify my claim. They were very kind and apologetic, and ensured they would cease contracting with Alpha immediately. So now I'm in limbo, with mold growing in my car, after three weeks away from home, and returning to discover the issue. Nothing is resolved and I'm feeling very discouraged. In short, I do not trust or recommend this company. Not only did they not do the repair, they tried to charge me for labor that they didn't do. Hard pass. Find a different auto glass company for your repair needs!

Was so lucky to find Alpha Auto Glass! They were the only company that could even find a new…read morewindshield for my 30 year old vehicle. Clear communication, quick scheduling, friendly service and in my own driveway!! I can't say enough about this business. My car looks like new and I am even hiring them for another job next week - and I'm very picky.

I smashed my bumper and it needed to be replaced. Eric was excellent at communicating what needed…read moreto be done and updated estimate as other damage was found. I crunched the car on a Monday, got an estimate on Tuesday, car in on Wednesday and ready by Friday afternoon. The quality of the work is excellent, and my car was cleaned up on the inside too:). Likeable, friendly and efficient service. Glad they are in my neighborhood.

Don't take your car here. After numerous and lengthy delays in completing my vehicle repair, Gerber…read moreagreed to pay for another rental car because the repair time had exceeded my 30 days of insurance coverage. Despite their commitment to pay, I was charged by Enterprise because they couldn't get billing info from Gerber. This is crazy to me since Gerber made the reservation but whatever. Two months and countless phone calls later I've received repeated promises to call me back that never materialize, but no refund. If I had a Time Machine I would have taken my car anywhere else. Don't make the same mistake.

Nice employees, quick and easy service. Got a rock chip repaired within 15 minutes. Couldn't have…read moregone better!

Great guys, great work. Got the window I needed ordered and delivered within two days when…read moreeverywhere else quoted me a week. Took care of it quickly, vacuumed my entire car and cleaned up all the glass.