Hi everyone! Today I had to go into Discount Tire. I had a lead around the valve step of one of my horse trailer tires. When the pulled up at 2:00 it was really busy and I expected a long wait! I waited in line to check in, it was only two people, and Brandon helped me. I told him what was wrong and he asked to see the tire. After he confirmed it was a valve stem issue he took the tire into the service area. I was shocked when he took five minutes and changed the valve stem himself. No fuss. No muss! And most surprising NO CHARGE!! There is no way I could have received better service! Thank you Brandon! Jim read more

Discount Tire - Wheel & Rim Repair Near Me - Cleburne, Texas

Very pleased with how quickly & efficiently they changed my tires. Very short wait time & price was competitive with others.

Extremely happy with Cleburnes Discount tire. Every employee greats you with a friendly manner and every time I go the service is quick and professional. Shoutout to Taylor for being so helpful yet not pushy. Your customer service was on point! 5 stars read more

Went in for a simple tire rotation like I always do and tech broke one of my nuts that holds on the wheel because he torqued it to hard. Manager told me I needed to take it to Quality brakes and alignment to get it fixed, so I went over there and its going to cost me $200 to replace the bolt because they have to take everything off. I went back to discount tire to ask if they would help pay for it since it was them that broke it and he said no but you could take it to a place in Crowley that I know will do it cheaper. Umm your staff broke it and now you giving me different places to take it like you're doing me a favor. They have lost my business after today. read more

I called the store while I was in line, and an employee sent someone out to help me! Thank you for resolving issue

This one is a busy one for sure. A small town with a lot of drivers, this place stays busy from open to close. Best to make an appointment so you can get in and our a bit faster. Staff is for the most part very helpful. Expect to be upsold with every trip, even if it's just a simple tire rotation, they have it ingrained to mention purchasing new tires. They've asked me that very question even after buying new tires not 3 months earlier. Expediency and quickness isn't part of their forte. They take their time, I've watched the staff do the work stopping from time to time to talk or joke around about something as they laugh. To many times I've picked my vehicle up and had tire smudge or tire dust on my leather chairs and inside door handles. Very aggravating. I've also seen them toss the wheels center emblems on the ground creating scratches. More aggravation. I do return due to the warranties and free tire services in between purchases. The prices are on par with other locations, they do have a slight military discount, that's a small plus. Service here is good at times and bad at times, the inside staff is always kind and helpful, it's the garage labor that seems to create the issues. read more

We were traveling and had a blowout on our trailer. They had the tires we needed for our trailer and had us back on the road in 45 minutes. read more

Stopped by to see if this DT had a "touchless" tire mounting machine. They did not. But, Brandon L.(Assistant Manager) spent 30mins calling other stores until he eventually DID find one with my requested machine. He then went further to explain to me the differences and benefits vs a standard tire mount machine. THIS is "above and beyond" service. Thank you, Brandon. read more

Came to get tire aired up. #1 the guy that was doing air ups walked off. Never saw him again #2 watched the guys in the garage looking at me sitting there. They had one car in there and literally 4 guys. They were play boxing. Finally a guy tried to get someone to go over to my car. They did not so he came. I asked him to air up one tire. He went to the tire ask me to get out and look at it. So I did. I wasn't very happy withe the way he was treating me (like an idiot) of course I know I knew I needed a new tire. He wouldn't air it up. After I'd been sitting there waiting that long. I told him I know I need a new tire. He got very rude with me ask me why was I mad at him? I told him I will just go somewhere else. There was no reason this guy should have treated me or anyone else like he did. What he didn't know is I had already talk to someone about getting a new tire when I got paid. By the way I'm a 64 year old woman. I've been to y'all's place many times. But never again. Y'all better get those guys under control who they talk ugly to. read more

GO ELSEWHERE!! GET A SECOND OPINION!! I went in for a deflated tire/leakage at the Discount Tire in Cleburne. I assumed that something punctured it since it was deflating quickly (but I wasn't sure, and I couldn't find it). They said they would assess the tire thoroughly and if they could fix whatever it was it'd be for free otherwise I'd pay if they need to do something else, which is understandable. I waited 1.5 hours for the "service" to be completed. The assistant manager, Patrick McKittrick, lied to me about the condition of my tires. He made one of the other guys take off my flat and put on the spare. He said that they checked everything, there's nothing they can do and claimed that the tire was internally shredded and needed to be replaced. Furthermore, he made up a story about my tires' age so he could sell me 4 new tires for nearly $1000, as someone else's review said -- they're far from "discount." I went to the Walmart Auto Center behind this location immediately after for a second opinion, and the tech quickly identified the problem as a large screw that had punctured my tire. There is no way Patrick and his scamming team could've missed that. The tech at WM said that my tires were still in good condition and not shredded, he patched up the leak, aired up all the tires, and I was out in less than 15 minutes. Thanks to WM for hiring people with integrity. Discount Tire does not have their customers' best interest, BEWARE, read all of their 1-star reviews. read more

Great customer service and fast professional service. I have been there for air check and tires. Patrick helped me with tires and went above and beyond basic customer service. Very happy with the service they provided. Make an appointment. It will save some time. read more

Waited 10 minutes for air check finally called store only to be given a bs story about being busy..ok so ur busy but out of the five to seven employees who walked by my vehicle at least one could have addressed me and said we will be with you in a few minutes instead of just staring or better yet playing with the buttons and gadgets on the new ford they pulled into the bay next to me ...they seemed amazed at the running board that closed and opened as the door opened and closed..finally guy came out and was not particularly nice or friendly like commercials say....been customer for years but it may be time for a change since they obviously don't want you there unless you are a man, buying fancy rims or have a cool truck to play with....very disappointed..if your going to talk to me like I'm stupid because I'm female guess you don't need my business.. read more

I walked in tonight for a 5pm appointment I made online. From the moment I stepped in untill I left it was nothing short of premium superb service. Prompt, courteous, honest, helpful, respectful and quick with their service. They were eager to help and offer discounts when it look like I was going to have to buy more than what I came in for due to some unforeseen problems. What more can you ask for? The only thing that would have made this experience better would be to offer muffins, fresh cappuccino, and chair massage therapists read more

I was pleased with discount installing my tires however when I came in recently because I had screws in my tire, they told me the tires were installed wrong and were misaligned. Because of this, they said they wouldn't touch those tires and remove the debris unless I replaced the worn tires. So, y'all install the tires wrong and they wear out early because of it and then have the audacity to tell me I have to buy new ones before you'll help me? Nah, there are too many mom & pop places in town that would love my family and company's business. read more

Fast and courteous service. Had tires in stock I needed. Worked with me on the final price.

I don't usually give 5 stars but this place deserves more . They are always friendly which is a plus and on top of greeting customers when you walk in . Whenever a issue no matter how big or how small they do their best to make customer happy . You guys rock !! read more

They ordered my tires from ft worth (45min away) stating they'd be in "tomorrow" they took 5 business days to arrive, then I sat in the waiting room for the 3hours it took for them to mount them. People who arrived after me were serviced before me. Never again. read more

I arrived about 5:00, was helped promptly by a knowledgeable gentlemen. It was maybe 20 minutes before my car was pulled in to be fixed. Took about about another 15 to fix the tire. Great experience, I would recommend them! read more

New update- My little commuter car was in need of tires. Reached out to Discount Tire and Drew placed an order for me. Showed up Saturday morning and was approached by Isaac who rushed inside and grabbed Patrick. Patrick took down my information and told me to sit tight. (You have to stay in your car due to covid-19) about 20 minutes later, busy morning, Linc told me it was time for some new rubber. Dustin shows up to double team the install with Linc and in minutes four tires are installed and I'm ready to go. Only downside to the great service is I'm missing a second center cap for my wheels. No biggie shit happens. read more

I waited for 15 minutes at the counter and nobody helped. The guy at the desk was on the phone placing an order for wheels but nobody assisted. I've been going to discount tire for years. Customer service at this one sucked. Never again. read more

Had a great experience with them today. They fixed my flat and put on a lug nut all for free. I didn't expect that. I left highly pleased and blessed. I will be returning as reputable businesses are becoming more difficult to find. read more

I've been a customer for 35 years, NO MORE!! They have forgotten who the customer is. They like to tell you what they will and won't do, not what you want done. Just a simple rotation, pitiful!! read more

Polite and professional, but did the work poorly. They stripped a stud and tried to tell me that just happens sometimes, it was probably a bad stud. Then told me I'd be fine without that lug nut on. I pushed the issue and they agreed to pay to have the stud replaced, but I had to take it to a mechanic shop up in Burleson. So my choice to have Discount Tire do my tires is going to cost me a trip to Burleson and couple hours of my time. The manager also rang up my sale including $50 in tire insurance he never even mentioned. I may have purchased it, had he asked and not tried to slip it by me. Disappointed...need to find a better tire shop. read more

If I ever need anything done to my tires, I will never take my business elsewhere but here. The techs are amazing. They took care of me and offered advice that was best instead of just trying to make money! They went above and beyond expectations. read more

This discount tire is very friendly helpful and efficient. They will also fix a flat for free this really earned my business! Thanks Discount Tire! read more

It doesn't matter which Discount Tire you go to they are outstanding. They will find the problem and fix it, with utmost courtesy. The guys here in Cleburne were great! read more