I had some issues with the original job they did on my truck. After leaving a "not so good" review, they gave me a call requesting I come back in to get things fixed. I did so and they did so and now I am pleased to recommend them. read more

I went to discount tires. They did a fantastic job on getting new tires on my car. The men at the service desk were professional, and were respectful towards me. I appreciated their kindness. read more

I have traded with Discount tire for over 20 years now for myself and other family members with full satisfaction on all fronts. No longer! My recent visit for new tires on my Lexus RX-350 at the Burlington WA revealed a change in , professionalism, and business practices. They now play games in their billing practices and lack transparency. Per my original phone conversation, After applying a manufactures rebate and offering to a discountinued tire price involving a tire that i desired but now was replaced by a new model tire at a slightly higher price. ...I found when presented the bill they charged nearly $200 extra dollars for tire insurance which I did not order nor did we talk about. When questioning this they quickly said they could remove it. This charge would have been twice the savings that I was expecting! Some discount. I pressed them how it got on the bill in the first place. It went down hill from there starting with their billing computer program just includes it, followed by they were already generous by applying a discount implying that I should be grateful for it and they therefore were justified in doing this (as ridiculous as that sounds, but consistent with the level of maturity and professionalism that this store presents). Also, no advantage to appointment times as they are not adhered to. Beware, when shopping at the Burlington store, (get the full out- the door cost quote or they will make up one of their own in hopes you won't catch them taking advantage of me (being 75 yrs old?) to make their bonuses). Hopefully Discount Tire's other stores have more integrity that this one is displaying. Senior management needs to address them. read more

Steven was absolutely amazing they really helped me out with replacing my tires after one of my tires blew out. And the others were very much overdue and when servicing them he let me know that there was a couple lug nuts that had problems. They were so nice, they took care of the messed up ones and said it himself that "my safety was more important to them than making a couple bucks" The manager (Ricky) on duty was a caring man as well. They really helped me out and I recommend them highly. read more

Appointments are not honored here. Brought my car in for my appointment. Watched 7 walk-in customers come and go before they even brought my car into a bay. My service took 8 minutes. Waited 95 minutes. read more

I'll preface this by mentioning I worked at a tire shop several careers ago. I've found Discount tire in Burlington to be professional, helpful, and pretty fast depending on how busy they are. I did a bunch of research last year before I bought a set of winter tires and wheels. I bought the wheels used from an online seller and ordered the tires I wanted from Discount Tire. There was a bit of delay getting the tires shipped to the store due to supply chain issues, but they kept me posted on the status. When they arrived, the were quickly mounted and installed on my car. I went back in the spring to have them removed, and then again this fall to have them put back on for the winter months. It took them about 30 minutes each time to balance them and swap them out with my summer wheels. I've had zero negative experiences with them now, after a number of tire purchases. I'll keep going back. read more

Discount Tire - Winter tires and wheels mounted. Summer wheels ready to be bagged and loaded in back. - Tires Near Me - Burlington, Washington

We went in to get new tires put on. They were fast, efficient, and very kind all for a fair price!

I visited Burlington Discount Tire on 2/24/2024 for a late 5:30 pm tire rotation and balance. I can not say enough about the team working that day. They exceeded all expectations of customer service. As I sat in the waiting room, I realized all the other customers were having the same experience. Outstanding job to all! You have my loyalty 100% read more

I have gone to discount tires all over Washington state the best discount tires in Washington state is in Mount Vernon off of River Road. They have treated us better than the one in Bothell at Thrasher corner who sent my wife off with a low tire because it was end of the day read more

This place is pretty good for as busy as they are... The staff is friendly, and they constantly do a good job... You can drop in, however I strongly suggest an appointment..... They sometimes play the radio very loud which is kind of annoying when you are waiting in the waiting room....This is my go to place for tires and tire rotation..... read more

These guys are the best. Absolutely delighted every time I interact with them. Didn't have the exact tire I needed and they loaned me some while mine were shipped in. This company rocks! read more

Ryan went above and beyond today, ensuring the safety of my husband and myself. He is a valuable asset to the company and needs to be recognized! The entire team seemed to have good customer service - a technician actually came to the front to see if he could assist any of the customers waiting in line - great teamwork. Thank you! read more

Had some tires installed today. First of all I hate buying tires but it's a fact of life if you own a car. In the last 5 years I've put tires on 4 vehicles and wheels on another, all through Discount. They have the best prices and they are fast. Sometimes though things slip through the cracks. Once they stripped a screw that held a hub cover on a brand new wheel and it came off on the freeway. Today I left there with my TPMS warning light still on. They told me to drive it and the system would reset. I drove home and it had not reset so I called in. The gentleman told me it could take up to 24hrs. That sounded sketchy af so I checked the tires myself. None of the tires were the same pressure as any other and none were inflated to the proper psi of 39. I inflated all the tires to the proper psi and guess what? The system reset with a turn of the ignition key. I still recommend Discount but if you get service there check the small details because something might get missed. read more

Great customer service. I tried to replace the wheels on my new truck and we all assumed the factory wheels I had would fit. We installed TOMS sensors in all the wheels, balanced them, and when they tried to install them, they found that the backspacing made the wheels rub because of a lift kit the previous owner had installed. So, they removed the sensors they had just installed and refunded me most of the money. They've done a bunch of work for me on my cars, replaced the sensors and put on new tires on my mustang. I've always been happy with them. read more

Noah did what another of their branches couldn't be bothered to do which was to find some specific tires which the other store said were not available. It needed two different other locations from other parts of the country to supply these tires, (two different sizes) but they were in Burlington in just a few days. I drove down from Lynden to have them installed including TPMS and they even changed out the stems which had corroded at no charge. Their attention to detail was outstanding and everyone was friendly and helpful. I would drive the extra miles to use them again! read more

I am so impressed and grateful for the friendliness of the fellows who took care of everyone. I went in with an issue thinking my husband had bought the tires there. It turns out they were from another establishmentbut they took care of me as if I were their favorite customer. I highly recommen Discount Tire. read more

So far so good. Went in at 11am for an appointment and had four new tires installed. Took about an hour and they were pretty busy. The staff were friendly. There was a really long wait time for walk in's so I'd suggest making an appointment. read more

Discount Tire - Front desk - Tires Near Me - Burlington, Washington

***EDIT: Talked to one of the sales rep for a resolution. Will update my score when it has been resolved.*** Don't go here if you value your rims. To add insult to injury, don't expect your tires that you ordered online through their website to be available on the day you have your appointment 7 days later. The only thing I was happy with was your Salesperson Jeremiah Hagen being very accommodating and helpful. I ordered Yokohama YK-HTX tires but received Bridgestone Dueler LTH instead. Still deciding if I like them or not. The people working on your vehicle, on the other hand, is a completely different story. It seems like they don't have a problem using flathead screwdrivers and creating a few 1 to 2-inch gash in your rims to remove the weights and caps off of the rims. I understand that there will be marks here and there but the damage they have done to all of my rims seems like they didn't care. A few dings here and there, I am fine with that; however, the long scratches using flathead screwdrivers to remove the weights and caps off the rims seem like they were using a stabbing motion on the rims to pop them off. If you have steelies, hubcaps, or rims you do not mind having scratches on, this place is excellent. If you value your rims, I would either ask for somebody competent to do the work or find another shop who actually cares about your vehicle like it was their own. You think spending $1397.51 for 6 tires (Ram 3500 dually) they would care. Not happy at all. I should have gone to the Discount Tire in Marysville, or maybe try Les Schwab for my next set of tires. read more

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We had an issue with replacing a tire that we had purchased there. Got the run around. When Jeremiah got wind of it, he made it right by going way above and beyond! The whole atmosphere of the shop had changed when we returned for the fix. Everyone was being greeted as we walked in the door and they were really busy. It looks like they really listened to our concerns! We will be back!!! read more

DISC. TIRE MISDIAGNOSED & DEEMED MY VERY DANGEROUS TIRE TO BE ROAD-WORTHY.... Luckily a different company (let's call them "the other tire company, the well-known & trustworthy one") then correctly identified the issue and fixed it thankfully before anything or anyone was harmed. - THE DETAILS - One morning my car suddenly started vibrating violently while on the freeway (My waterbottle was rippling like a T-Rex was after me). When I slowed, I felt a very specific lump with each rotation of my front driver-side tire (felt like my car was limping or maybe walkin' with a "lean-back" in her step). I went to DISCOUNT TIRE; it was nearest. After hearing my description above, an employee looked it over and blamed "low tread" (He didn't even remove the tire for inspection despite no visible damage). I tried reasoning that all 4 treads were equally low yet only ONE felt lumpy; he held firm, then added that it's a rare, non-stock size: suggesting "all 4 new tires" are needed (quite the upsale!). He advised me to return in 2days for a TENT SALE assuring me multiple times it was safe until then. Deemed safe, I left, but I went to Les Schwab Sedro for a 2nd opinion. They listened to my description & diagnosed it right there. They removed the tire immediately, replaced it, new, on the spot. It was in stock & IS common (unlike Discount which claimed it rare: not true)! When finished, an employee told me I was lucky to have made it unharmed: turns out the tire's layered materials separated internally which leads to blow out, accidents, injury, or worse...he shook his head in disgust at my experience, ie letting me drive on it, not swapping for my spare tire at least, let alone calling it "safe"... Never again. I count myself lucky. And at least Discount Tire's negligence in letting me leave allowed me to find a better store & get better care. read more

Discount Tire - Tire's internal separation Discount missed: wrongly blamed on low tread & claimed driving was safe. Luckily LesSchwb helped me. - Tires Near Me - Burlington, Washington

After my first visit I'm a fan. I'll edit this post as my experience with this Discount Tire location evolves. I needed tires for a camper and they price-matched Costco's price. All of their warranties don't attach when they do price matching so I took a risk and paid the extra $80 for their warranty package and nation-wide location because of the nature of campers -- I paid for peace of mind while traveling. The customer service was attentive and helpful, although a little disjointed when one person helped me over the phone but wasn't there when I arrived so information gathering was confusing (there's a lot of cooks in the kitchen). The crew seemed friendly and receptive to the customers that I saw while there. I've heard good things about Discount Tire and the Bellingham store has really good Yelp reviews. So I hope things work out for my purchase at this location. read more

I have just bought my 3rd set of Michelin All Season tires for my 2013 SL 550 and am very happy with same. I've dealt with Jeremiah Hagen for these purchases. I was treated with courtesy and the time to replace my tires was short. Jeremiah is the manager of the Burlington store. For my future tire purchases I will continue to work with Jeremiah. read more

If I was American, these guys would for sure get a 4 banger. Quotes were comparable, friendly too I may add, but loved the fact that they do complimentary checkup on your tires, topping up air pressure, etc. if you're about to go on a long road trip. Also recalled a pretty good tire replacement program too, though I'm sure it's built-in. Just didn't make sense for me to drive down south to find that out lol. Very spacious waiting area, with window seating too. And doesn't smell like a typical tire shop, surprisingly. Well-lit too. read more

Discount Tire - Typical toonie lol. What inflation - Tires Near Me - Burlington, Washington

I recently had an experience at Discount Tire that was too good not to right a review about. After dealing with a constant vibration issue on my truck I finally came to the realization that approximately 3 tires were at fault. I had bought all 5 of my tires at Discount Tire approximately 7 months earlier. I called Discount, set up an appointment, arrived at my appointment time, and my truck went straight into the bay to get worked on immediately. No questions were asked, all 5 of my tires (including the spare I had never driven) were replaced and balanced. I observed most of the process and the employees were doing their job very thoughtfully and well. When my truck was done, one of the guys who was working on it came into the lobby and said I was good to go- no payment needed. My ride is now vibration free and I am a big Discount Tire fan! Thanks guys. read more

It used t o be the best place to get tires was Discount well not anymore. I was attempting to get 4 new tires for my car as it was at 35,000 miles and 4 years old since I bought the car new. I decided to go to Discount first as I have going to them since they opened up in Burlington, Washington and I was what is known as a walk in and then I discovered that the soonest I could even get the vehicle in was Monday or Tuesday and this is Friday which is absolutely crazy. Say someone is traveling and they need a replacement tire under the warranty and they are stuck because of the appointment crap. Oh well the regional tire store a mile away got my business and I doubt I ever return to Discount because of the long lead times to get a simple tire change. The regional tire store had the common tire size at a reasonably cheaper price anyway. So long Discount read more

Fantastic everything! Andy was one of the best sales rep I have EVER come across! He should be a manager for sure. Thanks again guys for a fast, respectful, no nonsense transaction, and the best price and discount. I will be coming back year after year. John K. read more

The staff is SUPER nice! And they really went above and beyond to make sure I was safe both times I had issues with my car. 10/10 recommend thank you Burlington discount tire! read more

I would highly recommend this place over anywhere in the area. From their timely manner, customer service and pricing. Without a doubt this is the place to go! read more

Had my winter tires mounted today. Had it done in about an hour. I thought that was pretty fast considering it was Veteran's Day and were handling some emergency repairs. Very professional staff! Had my winter tires removed. My regular tires were pretty much shot. They showed me new tires which fit my driving style and budget. This was for my 2010 Rav 4. Will bring my other vehicles in for tires. read more

Friendly quick and got me in within minutes of my appointment time. No arguing and fighting like I had to face at the Bellingham store. read more

I went to discount tires after I checked and they beat Costco by almost $100 even with the Costco $150 discount. I ordered and paid for my tires and they were scheduled to be in on Tuesday. Unfortunately the tires didn't arrive and they failed to call and tell me. This was my day off and I was very upset but hey stuff happens right? They assured me as soon as the tires were in, I could come back and they would put them on immediately. I scheduled to come bask on Friday morning and the tires were there and they indeed took my car right in. As I was sitting there waiting one of the service techs came up and explained to me that since they were unable to do the tires on my scheduled appointment they were taking the price of 1 tire off the bill! That was $240! I didn't ask for any compensation, they just wanted to make it right! I will be going back ! read more

I needed tires. Bad. I had gone to another tire store (coughs...les schwab) gotten a really high quote and was told it would be 2 hours for tires WITH an appointment so I drove on over to this Discount Tire location. They had tires in stock and could have them on IN LESS THAN AN HOUR!! Wow! As a bonus, my total was a whopping $450 LESS than the quote from the 'other' place! I really couldn't believe it. I felt silly for not contacting these folks first! My truck is now riding smooth. I can barely hear any noise from the road, and yesterday I climbed a wet, grassy hill with absolutely no slipping. So nice! *** Side note and best bonus of all for me: I'm a die hard SEC Football fan from Georgia living in the BEAUTIFUL Pacific Northwest. While I do love watching the purple and gold of the Huskies, my heart lies with the Georgia Bulldogs every fall. I even have a tattoo saluting my favorite ruffians! After picking up my truck and receiving the receipt I noticed something handwritten on it-- "GO VOLS!" The VOLS are the Tennessee Volunteers. An often times thorn in my favorite team's side, and a worthy SEC opponent. Someone there, in that Discount Tire in Burlington Washington, also loves the SEC that is over 2,000 miles away. Someone there took note of my Georgia floor mats and took the time to reach out. To give me a little taste of home. A taste of the good ol' fashioned rivalry I adore. It made my day-- this is the kind of experience you want when you go out in the world. These are the types of businesses I'll continue to support. read more

In the past I have had good experience with this shop, but my latest experience gives me pause. I was looking for SUV tires and after researching independent websites I decided on a particular tire. I priced them on the Discount tire website and selected the Burlington location for accurate pricing. The site quoted $906 out the door for 4 tires installed. so Imagine my surprise when I stopped in the Burl. store to place the order and was told the same tires would be over $1100. I pushed back and explained the info I saw on their OWN Website ($906). So the employee spent 5 min. clicking away on the computer and then informed me the tires were now $1000. Again I pushed back and demanded he match what his OWN Company website quoted me!!! Eight more minutes of clicking away on his computer and he finally matched the price from their OWN website. In Addition Zero Apologies for wasting time and playing all these games with me as well. Very Disappointed with the Games they now play with pricing. read more

After my visit to Milton's Auto Service in Mt. Vernon (check out the review!), I made, at their behest, a beeline to buy new tires. Seems that annoying wobble thing and accompanying noise I had checked out might have had something to do with a nasty split in a rear tire. (That's not scary...) Off to Discount Tires, just over the bridge in Burlington. The result? A set of new, mid-range (Pirelli) tires on the rear for $180, plus siping (at my request - $12/tire). Pretty good news. The *not* so good news is that when he rang up the sale after the work had been done, the total came to a whopping $286... which elicited from me something along the lines of a friendly, "NIce tire man behind the counter say WHAT?" Sure enough... Tires: $180 Siping: $24 Tax: $21 (Eesh!) Free replacement $13/tire Lifetime spin balancing $14/tire Environmental fee ($2) Waste tire disposal fee ($5) = $286 So here's the thing: I would have had no problem with the mandatory fees, and I would have wanted those other services, anyway (the hubster not concurring on the spin balancing thing). Buuut, I wasn't *asked* if I wanted them, *or* told they would be automatically done at my expense. I was told the cost of the tires and the cost of the siping, and that's it. I'm thinking full disclosure of all costs involved would be a much better way to earn a new customer's trust. Not good, Discount Tire Guy! The service was friendly and lightening-fast, *and* I won't be the gal wearing a look of sheer terror as I careen off a cliff because my tire just blew up. Still, I feel pretty taken advantage of, and it's bothering me more the longer I have to think about it. I *seriously* needed to call the guy on the bait & switchishness of the whole thing. Darn recurring spinelessness... read more

I've only been to Discount Tire twice, and both times they cut me a deal on the price of their tires. I've never been a huge fan of paying for BRAND new tires, but Discount Tire makes it reasonable. I could've gone to Precision tire and replaced a blown-out tire for cheap...but these guys replaced all four in record time, gave me a full warranty plus a rebate, and I feel a lot safer now than I did. I'm not one who likes to spend $480 on tires, but it could've been worse. These guys were real professionals and, in a time of need, stayed open just a little later to accommodate me. Thanks Chris and the team, well done! read more

Drove from Oak Harbor to get the my tire fixed. I specifically told them that my passenger front tire had a nail in it. After 45 minutes waiting they said that they fixed the tire and it was good to go. I drove all the way back to Oak Harbor and notice that the nail was still in my tire. Unfortunately they were too lazy to take the tire off to fully inspected it. In my opinion I believe they have very poor customer service and they very are dishonest people. What a waste of time... Thanks for NOTHING Discount!!! read more

Had to wait to get squeezed in for an alignment, but overheard how well every customer was treated. This place has a good-hearted, hard-working crew! read more

Great service. Got my tires balanced and rotated for 39.00. And they rotate them for free every 8000 miles. read more

Discount Tire - My car the cadillac tires getting balanced - Tires Near Me - Burlington, Washington

I typically shy away from anything starting with the word "discount." It usually makes me think cheap and poor service. However both the Burlington and Bellingham locations have proven me wrong again and again. They are a bit on the pricey side, but they are GOOD quality tires that are new, not ones that have sat on the shelf and deteriorated like Costco. They send regular reminders for free rotations which they do pretty quickly, and they have great customer service. I'm most impressed at the fact that I've taken multiple flats there to be fixed, and they do it free even if I didn't buy them there. I got my regular tires from them, but when I brought my snow tire in (from Costco), they never charged me. Great service every time. read more

I have bought tires from discount tire for 15 years. i have always had good service from other locations but not at this location. Will not shop here again! read more