Hey Ladies,
I used this company what a bad decision I made. Number one, when I called them, I asked if I could bring my shredding to their location and what was there address, and I asked how much they charged for bring in shredding was it by the box, and how much per box. the young woman answering the phone said they rather bring their truck to me. Number 2 Why? Wasn't I given a quote for bringing it to them? Because they charge you $100 to come to your home. Yet, she never gave me a price for their "bring it to their location per box charge" nor did she ever give me a location address. She made an appointment for me and said I would have 16 boxes included in the $100. Fast forward to the day of their visit and I discovered that their charges "could & would" change. Yes, apparently, they could change their "non-existing" rules, willy dilly. What did I learn the day? Well, that I would be overcharge based upon the color of my skin and the sex of my gender, and I learned I would be called a "Liar" by their manager. Why? Because per their "white male manager" all women lie! You should know that as of October 19, 2019, the manager of this company has "NO" customer service skills what's so ever, he was rude, whiny, and totally lacking in any human kindness qualities nor could the word professional roll of his tongue. And Lades please note, if their manager calls you and say they will be there in 45 minutes; they are only doing this to set you up so that they can tack on "Extra-Charges"! And most of all they think you should take it and not complain!
Ladies, with that, said,I am complaining So, if you do not wish to be insulted, overcharged, lied too, discriminated against for being a woman, or discriminated against for being African American, then I would like to suggest that you not use this company, Discount Shred this is the number I called, ( 559) 481-7447, the address on their receipt is 17919 Baldwin Street #101, Madera, CA 93638.
However, Ladies if you do like be insulted, overcharged, and discriminated against? Well, here's a company that's willing to make your day miserable!That's right! Discount Shred.
What is a #Bad #Company looks like ask Discount Shred
#day #complaints #people #work #number 559-481 7447
*** I am responding back to Response from Discount Shred I am so sorry you cannot handle the truth. But honestly you proved my point. For the record I am the FEMALE you saw, and I have a legal right in America to write my "own" review! But you just proved my point. I see you make a point to acknowledge the MAN'S review in your referencing that this is a duplicate review. I therefore assume you are saying the only review holding any weight from my household was the one written by my man. Since you choose not to give my review significance. I must defend myself and state for the record that my female point of view is worthy. In the eyes of all meaning in my eyes, in the eyes of the law and in the eyes of YELP! Again, I state for the record, you are CHARGING WOMEN MORE for a service that you would have charged less to a man. Your office said I would have 16 boxes, yet you only did 8, you lied to me when I spoke and ask you "should I reschedule" you made it a point to say no to me because you had already made up your mind to charge me extra, yet you should have stated so while you had me on the telephone. Because you did not state that to me in "advance" that in and of itself is "false/Over/charging and perhaps illegal. Perhaps the best thing for me to do is to make a report with the State of California Attorney General's Office because it looks like now you'd much rather, harass me on YELP then to face the biggest fact that you and your COMPANY delivered poor pissed a-- customer service that is now coming back to haunt you like a bad case of acid reflect. YOU and your company should be ashamed of how you treated me. Yet, rather than man-up and show some common courtesy. You much rather think you can "bully" me on YELP. All I can suggest to you is perhaps you should schedule some much need classroom instructions time on "How to Deliver Customer Service that Does Not Piss Off your Female Customers! Or even yet take a class on following the "The Golden Rules of Customer Service, that just might suffice. Yet, who knows, I could be far reaching to think you would believe in any self-improvement, you come her to my YELP page still with your level of point the finger and blame. I still hope that ... Perhaps such instructions will help you and your company to be less disrespectful and NOT discriminate against women! No matter rather those women customers be Red, Brown Yellow, Black, and White they should never be over charged and always treated right! Good day to you, Sir and please stay off my Yelp page. read more
