Great selection of everything you need for running or working. Great Ariat selection and other hard…read moreto find of the best brands in one place! The service is exceptional with people waiting to help as you walk in the door. The value is great for finding everything u need for shoes or even great clothing like shirts, jackets, socks, belts, shoes, suspenders, caps and more! Value is their offering!

Very knowledgeable sales people who know their shoes and really care- plus very reasonable prices…read moreand a huge selection!

Lisa did a great job helping us {Lindsay) my wife take care of an issue. She, in the end took care…read moreof us in a very professional manner and we were happy when we left. Thank you for your help we appreciated it.

We were promptly greeted and asked if we needed anything or had specific needs. I appreciated that…read more This store was fully stocked and had decent prices. I did not see a clearance section like most outlet stores have. They were running a 20% April sale in almost all of the merchandise so that helped save some money. They also have a free to join loyalty program where you get coupons and deals. Worth checking out if you like the brand.

I wish a shoe shop liked this was near me! They have a lot of great brands and a million sizes. The…read morekids section is particularly notable. The store has a little bit of a retro feel in terms of its decoration, but you will certainly find something that you need here.

Amazing customer service, something very rare these days! Denise was so helpful from start to…read morefinish considering I have problem feet and it's so difficult to find me shoes that fit and are comfortable. She went above and beyond with such a great attitude and smile. Great selection of shoes, pricey but good quality

I visit Asheville yearly for a quick getaway. The drive is approximately 2.5hrs from my location…read more The area has alot of outdoors things to do, nice places to stay and great foodie spots! The outlets had plenty of parking, and clean bathrooms. They have a few new stores that other outlets don't have. Always a great time wandering thru outlets for goodies. And they are not far from my home.

I went in on July 2nd and was very satisfied with the service I received from Lynn. She was so kind…read moreand helpful. I went in to buy the snoopy coach collection for my grand baby I wish everyone could be as helpful as she was. Thank you so much for your help! You are amazing.

One of the larger show stores in the Asheville Outlet Mall, Famous Footwear appeared to have better…read morepricing than others. At least, for the shoes that I was seeking. Still not in my range, but closer. Some shelf space was empty which was odd as the rest of the store was much better stocked. Name brands and off brands, they had a good selection of sizes. At least three different staffers asked if I needed any assistance, which was helpful to know that they were around. [Review 10368 overall, 134 of 2019.]

I received amazing customer service regarding an exchange I brought in for an item I had purchased…read moreonline. Even though I had lost my receipt the gentleman behind the counter took the time to look up my order and get me what I needed. Superb customer service and professionalism.

Customer Service was outstanding. Helped with finding the shoe I needed and showed me the deals…read moregoing on to increase the sales. Great Job.

From the owner: At New Balance Factory Stores you will find a vast assortment of New Balance footwear and apparel…read more We also specialize in personalized one on one service to help you find the perfect fit. Our trained Fit Specialists will expertly assess and determine the best New Balance styles for you.

Awesome store from a customer from Oregon, right next to Nike. Great service, selection, and value…read more The store was super clean and the selections were good. I got two 1/4 zip shirts to keep me warm and loved the store layout!

I would like to commend Ashley W. for going above and beyond to assist my wife with the perfect…read morejacket of her liking. We had gone in on a Friday night, which was fairly busy, and were able to flag down a very busy sales lady who was stocking shoes. Ashley immediately asked what my wife was looking for, and showed her all women's and men's zippered jackets. After looking at and trying on several Ashley and my wife had found the perfect one. Ashley also went the extra mile to assist with me with downloading and filling out the Nike app. on my phone to save an additional fifteen percent on the already discounted jacket. Ashley W. was also very personable and pleasant to be around and made our trip to the Nike store stress free and memorable. Ashley W. should be commended on her knowledge of the Nike inventory as well as personalized attention given to us.

Very well stocked selection of shoes with a number of name brands. I checked out the casual shoes…read morethat I like to wear and found them to be a little bit more expensive than I've seen elsewhere and that includes their "buy one get second at half off" discount. Still, they have all the sizes and lots of different models. The men's row is a single aisle and there are kids, but it's clear that the shoes on sale here are for women as they have more than half of the floor space. Some accessories as well, including handbags and purses. Staff let me shop without getting in my way, just a polite "let me know if you need any help" greeting as I entered. [Review 10358 overall, 124 of 2019.]

From the owner: Rack Room Shoes has been the trusted footwear retailer of choice for more than 95 years by…read moreconsistently offering quality shoes for men, women and children at value prices. With a wide variety of nationally recognized brands and an assortment of exclusive brands in athletic, comfort, dress and casual, every member of the family will find the shoes they love at the value they need.