Shopping for a mattress is stressfully and equivalently like shopping for a used car. You always…read morefeel like they screwed with you after spending thousands. The mattress industry really earned a greasy reputation over the years. The salesman at Sleep Outfitters changed my view. Buying a mattress and foundation from here is like shopping at an Apple Store. We only had a few minor hiccups on installation (see details below). However, based on my overall experience, I did not deduct any stars. An interesting point, I was not looking to shop at Sleep Outfitters. I was actually looking for another store and went in there by mistake. I never did make it to another store. PLUS, they take proper COVID precautions and we do not shop anywhere that does not take (through real actions) the pandemic seriously. The sales people were fantastic and patient as we explored going between a hybrid mattress with an adjustable foundation (base). As we just hit our 50's, w found a need to really invest in a solid solution to improve our sleep. They were not pushy and understood that I would not be making a $6,000 plus decision on an impulse and would need to sleep on it. Knowing that, they were still incredibly helpful. The store is very low frustration, well organized, and is like shopping very high end. The only issue we hit was with the installation. Delivery was very fast at just two days. However, when installing our tempur ergo base, the delivery team 1) did not screw in the legs all the way, 2) did not really fit the base within the frame appropriately (my opinion), and 3) did not fully install one of the under bed lights (different color temperature and left it hanging). The tech support from the store was great (thank you Austin) as he got me additional legs immediately. I managed to fit the bed better within the frame myself and I still need to resolve the under-bed light issue after I read the manual and do some research. Minor issues really. Just be on the lookout during installation. Overall 5 stars for sales, delivery, and post installation support. As an FYI, I do not personally know anyone who works at this store or for the company.

From the owner: Sleep Outfitters is dedicated to helping people sleep better by understanding individual needs and…read moreguiding each guest to the right sleep solution. Our Outfitters focus on comfort, value, and expertise to ensure every customer rests confidently and comfortably.

We met with Rick a general manager who show us three different mattresses that we could lie on and…read moresee if they fit our firmness level. We selected a mattress that we both liked and he was able to give us a very good price. We got a mattress, box springs, frame, delivery and take away of our old mattress all under $1000. If you're looking for a mattress go by the Medical Center location and let Rick find you a mattress!

We got a great deal on a quality mattress. Our salesman Zach did an excellent job showing and…read moredescribing each product. Highly recommend Mattress Gallery Direct

What a wonderful furniture store! So many options from living room, bedroom, sitting rooms, dining…read morespaces, they've got it all covered here! Super friendly and accommodating staff!

Mid Tennessee Furniture is a great place to buy furniture. We purchased a reclining couch and two…read moreother recliners over a year ago and they still look like they did the day we bought them. They still function perfectly. We just bought two more recliners for my home office and I couldn't be more thrilled with the quality, craftsmanship and comfort. Clay and the entire Mid Tenn Furniture staff were great to work with and took great care of us from beginning to end. They will have our return business for sure! I highly recommend Mid Tenn Furniture!

I have been a customer of Mattress Gallery Direct for over 15 years. During this time, I have…read morepurchased 5 mattresses. They always provide fair pricing, great quality and exceptional customer service. Their product selection has something for everyone. The sales staff is very knowledgeable and will help you find the right mattress for you. The delivery team are very nice and professional. I can't say enough about them. If you are in the market for a new mattress you wont find a better group to work with than Mattress Gallery Direct.

When we walked into the store, it was completely empty and due to its lack of people we thought we…read morewould have direct help from an employee, but he seemed like he did not even care to help us. We had to go up and ask him and he did not look willing and ready to help. Once we purchased one, he said he would help us load it and he did to an extent. Once he put the boxspring on top of the car he said he needed to get something from inside, quickly disappeared, and never came back. I'd say the customer service was completely subpar and if you are looking for someone to help you with all of your needs I would not recommend this place.

We had the best experience with this place. Bobby D. greeted us at the door, we told him what we…read morewere looking for. He was very professional, He showed us a few different options, explained everything to us including the warranty, did not pressure us at all. Told us when our furniture would be delivered and it was delivered on time. This was after dealing with a different furniture place in town that had told us delivery would be in 2-4 weeks. After 6 weeks we still did not have furniture. Cancelled that purchase and went to Rooms To Go. HIGHLY recommend them!!! Go see Bobby

Came by here today looking for a new couch. They have a great Veterans Day Sale going on with 5…read moreyears no interest on purchases. Still thinking about if I want to spend that much money on a couch right now

I recently purchased 2 Tempurpedic mattresses, one queen and one full. I also purchased a set of…read moresheets for each. The mattresses are fantastic. They have minimized my back and hip pain which in turn has led to a much better nights sleep. However, the sheets (Sleepys Cool Stretch) are a problem. Both sets have a fitted sheet that extends a good 6-8 inches beyond the edge of the mattress on both the length and width. The flat sheets are ridiculously wide, but I can tuck away the extra TWO FEET of material and deal with that. One would think that a full fitted sheet would be sized to fit a full sized mattress. The mattresses deserve 5 stars, but the sheets 1 star.

I was at Starbucks and noticed a Mattress Firm store right next door. I needed a mattress and box…read morespring so I went in. The salesperson was informative but not pushy. He explained my options and I got exactly what I needed. The delivery guys were professional, courteous, and efficient. Very satisfied!

Overpriced, old looking, "grandma's couch" kind of furniture. Not to mention my wife overheard them…read moresay to not give a catalogue to us because we "probably couldn't afford it anyway." That's how you lose a sale and get a bad review at the same time. Congratulations

Lot's of boomer furniture and over priced. No one acknowledged us either--- let's be honest, that's…read morea major turn off.