great car wash. had lots of lousiana love bugs on my grill and one of the workers here helped me…read morewipe down the front of the truck. top notch service!

Great customer service!! I was weary about streaks on my truck and they took they time to hand wash…read moreit for me and didn't charge extra even after offering! Will definitely be coming back for all my car washes!

I just wanted to shout out and say thank you to the owner at this place because he always keeps…read morechanging out the brushes so that they're never filled with dirt and oil and putting it back on the next car. The owner does a great job of taking care of the place and it's much appreciated.

I am submitting this complaint regarding the ongoing decline in service quality since the…read moretransition from Varsity Car Wash to Links. I enrolled in the $32.99 monthly plan with the expectation that the services advertised would be consistently delivered. This constitutes a clear agreement between provider and customer. Unfortunately, the equipment issues have become persistent. Brushes, soap applications, and dryers frequently malfunction. During my most recent visit, the top brush before the rinse cycle was completely inoperative, leaving the hood and roof unclean. Additionally, the recurring timing issue with the wax and rinse cycles continues to leave soap residue on the vehicle. After utilizing a competitor's wash, it became evident how far the service quality here has deteriorated. I request that these recurring equipment failures and service deficiencies be addressed promptly.

This is a nice locally owned place, that has a person scrub on your car just a little and then you…read morego through an automatic car wash. The top wash is ten dollars, with a spot free rinse and blow dry. The people here are always courteous, and I tip them a few dollars each time so they really help extra to get all the bugs and bird poop off before I go in. There are free vacuums and plenty of stalls, with a hose on each side so you don't have to do acrobatics to vacuum your whole car. This seems to be the car wash of choice for Burleson PD, and mine as well. Much easier than doing it yourself.

Great Car Wash at a GREAT Price!! VETERAN OWNED!! Highly recommend!! They provide a complimentary…read morepre-wash with brushes prior to entering the car wash AND nice covered vacuum area too!!

Kingston is working hard every time I visit and I frequent there almost daily. He provide excellent…read morecustomer service with a smile! Thank Kingston for being attentive

Unathorized Enrollement with out the consent. They autoenrolled my car and been charging me. Dumb…read moreon my part not looking at the transactions closely.

Legit worst car wash I've been like damn y'all go up on taps prices for just a basic car wash is 10…read moredollars and once your done with the 90% of the vacuums don't work most of them are broke y'all wanna over charge for trash come the fuck on

Zips Carwash If I could give -10 Stars I would…read more Super frustrating Broke my power mirror in early April. Still waiting for Zips to respond. Had to wash car 2x. 1st time passenger side still dry. 2nd time broke drivers power factory mirror. Obviously, wash is NOT centered to wash car fully. I just want my mirror replaced. Not very good service for a new business in town. Corporate last contact 4.23.18. Cody - Manager @ Burleson Provides NO info John - Asst Manager knows ZIP

Donnie detailed and ceramic coated my 2023 Silverado in Dec 2025. Came out today to Azle to give…read moreher another detail and she looks amazing! Donnie works hard/smart and knows what he's doing....just look! Looking forward to The Wash Doc detailing and coating my wife's Malibu! Thanks Donnie!

Being a business owner myself, I look for myself in others. Donnie has a strong mindset and…read morewillingness to go the distance. He showed up on time (meaning early) and explained the entire process before even asking for the keys. He kept me updated as to his process through every step. Once the car was complete he went over everything again. Detailing each step he did and detailing the after care of the vehicle. He even left a reminder of how to care for the car in the car and a door hanger to hang up so a dealership doesn't mistreat the vehicle and his hard work. Donnie goes the extra mile for every one of his customers.

Marcus is really nice and took great care of my car!…read more He answered all my questions and addressed the areas I knew needed special care. Definitely recommend!

Just had Demarcus out to detail the inside of my Tesla Model 3. Spent 2 hours on it. Did a great…read morejob! Very reasonably priced! Thx Demarcus!

I called to have my car's interior detailed, and they gave me an appointment the next day…read more The following day, Key and Bre visited my home to clean my car. They were very meticulous and did an awesome job. I had had an ant infestation and they were able to get rid of it. They went above and beyond. My car was spotless and smelled great.. even under the mat and the seats and everything. I will not hesitate to have them back and to recommend them to friends.

Full and thorough clean for a reasonable price. They came to me in my apartment garage, were easy…read moreto communicate with, and did a great job. If I needed detailing done again, would go with them.

Rating is for the absolute best customer service I received from your employee, Ronnie. It's my…read morefirst time taking my car here. Y'all ran out of towels, but instead of saying "I'm sorry there's nothing I can do", Ronnie said let me see what I can do! Well, she gathered some things up so I can at least wipe down my windows. What a way to make your customer feel taken cared of! Y'all have a great employee!

You said: "Hello Mike P., please know that we take all claims seriously and conduct thorough…read morereviews. While we understand this outcome may be disappointing, we stand by our team's assessment and decision." I recognize the owner's response for what it is: a carefully worded public relations statement intended to soften the impact of a negative review. While it sounds helpful, it does not address the fact that I reported the scratches immediately, was promised follow-up, and am still waiting for the matter to be resolved. Actions matter more than polished public comments. I reported the damage on 10/11/26 and I was told someone would contact me within 24 to 48 hours. No one did. Is that taking all claims seriously? I don't think so. On10/16 I called the number I was given and got no answer but only a recorded message saying that extension was not available. Is that taking all claims seriously ? I don't think so. After not being able to reach anyone by phone, I went to the location in person and was told by a very nice young woman, that the reason that none on got back to me is that they were trouble finding the video. She had also promised me a refund, which I did not get until I mentioned it again. Even after being given the last 4 numbers of the card, she could not find it, I was one of two that paid $27 that morning so issued a refund to both Is that taking all claims seriously? I don't think so. Shortly after that I received an email from Team Tommys Tx131@teamtommys.com. In that email: " After reviewing the security footage from your visit, we observed that the scratches were already present on the hood prior to your vehicle entering the wash. In addition, the appearance and direction of the scratches are not consistent with the type of marks that can occur during the wash process. Per our terms and policies, Tommy's Express Car Wash does not accept responsibility for pre-existing damage. As a result, we must respectfully deny this claim. And then the email on 10/18 , A team member previously spoke with you regarding the marks observed on your vehicle's hood following your visit to Tommy's Express Car Wash. After a further review of the security footage, those marks were confirmed to be bird droppings. The video shows your vehicle exiting the wash with no scratches or damage present on the hood. The matter is considered closed based on the video evidence. I would like to know which was the lie? The claim that the scratches were preexisting or the claim the marks were bird poop? and the claim that upon exiting there was no scratches. Is that taking all claims seriously? I don't think so. I wonder how he determined the marks were bird poop even though this issue was the hood. The bird poop was on the back window and side passenger rear windows NOT ON THE HOOD? I wonder if maybe a bird took a shit on the windows and then hopped onto the hood and dragged his ass across the hood in a diagonal line? Another thing to contradicts the claim of no scratches is the fact that young lady took my report was very detailed and took several photos, I wonder how there can be these hood scratches as they claim? The second email came after a phone call from Roy Jennifer who told me the same lie about no scratches on exit and was aggressively rude and talked over me and yelling at me and hung up on me. Is that taking all claims seriously? I don't think so. BTW the young woman that I dealt with at the location was a perfect example of good customer service. Roy Jennifer exactly the opposite. So just know that if Tommy's damages your vehicle, as shown by the emails above they will lie about.

The pre wash alone is worth the money. Most place just spray the front and drivers side of the car…read more This place sprayed and brushed the ENTIRE car. I will definitely be coming back to this spot and recommend everyone else do too!

Went to wash my car today didn't put much effort in the interior cleaning part and did paid $30…read moredollars need to do a better job