Hands down the BEST auto mechanic I've ever been to. Originally I tried to schedule an appointment…read moreonline. However, I couldn't find any openings for 6 weeks so I decided to call in. I spoke with Jonathan and he is friendly and knowledgeable as ever. I stated that I needed to get a major factory service maintenance done but I also wanted to get a few other big ticket items done. He wrote up a quote and texted it to me within the hour. I was able to text Jonathan back and confirm an appointment. Since the service was going to take all day I inquired about utilizing the shuttle back home. Jonathan let me know that they offer a service where they're able to pick up my car and deliver it upon completion. As a parent, not having to load up the car to spend hours at the mechanic is a blessing. Fast forward to service day and Elliot picked up the car promptly. Later that afternoon I get a text showing their inspection report with PICTURES taken of OEM items used, air filters, tire levels, brake pad levels, etc. Talk about TRANSPARENCY. Kudos to Royalty Auto Service. I've never had a dealership or mechanic do that. So amazing job! Once service was completed I got a call to schedule payment and for vehicle drop off. Paid my invoice online and 20 mins later my car is being backed up into my driveway. I didn't get the name of the amazing young lady (sorry) but she was amazing. She left a rose, a bear and thanked me for giving their shop a try. Royalty Auto Service I will be returning for any future need. THANK YOU guys! You went above and above! TLDR: friendly, easy, transparent, thorough quality work, amazing customer service, car pick up/drop off is a gem. Do NOT hesitate giving Royalty a shot!

So I've been following Royalty Auto on social media for sometime as they always have great videos…read more I have a 2012 Toyota Avalon, of which I was concerned about possibly needing rear brakes. My neighbor recommended them highly as he takes his vehicles there so I thought I'd give them a shot. My initial contacts were with Jonathan and Jim. Jonathan told me that they would do an inspection of the vehicle to determine what kind of service may be necessary besides what I brought the car in for. To my amazing surprise they did a full nose to tail inspection of my vehicle with detailed photos and suggestions for maintenance and must do servicing. I dropped off my car and got a ride back to my home by a young lady by the name of Carrie and a young man named Elliot. My experience to that point was incredibly positive as they were all very professional and thorough. Both Chris and Jonathan kept me posted as we went along as to the status. I picked up my car once completed, and the car was completely cleaned throughout. It he rose on the dash was a nice touch of class. The moral to the story is you get what you pay for. They all obviously take pride in the customer and mechanical service that they offer and the car is perfect. I couldn't be more satisfied and will bring it back to them for future services. Impressive!!

Logan... You are truly heaven sent!!! Thank you so much from the bottom of my little old heart!!…read moreYou came earlier than expected. Found the problem and executed. You are the best!! Affordable pricing!!! And from this day on MY MECHANIC!!! And I thank you for coming at such a SHORT notice!!!!! AWESOME CUSTOMER SERVICE!!! A SUCH A WELCOMING SOUL!!! GOD BLESS YOU

We contacted him through Google to replace a starter on a 2015 Nissan versa note and he was able to…read moreget a pricing in a quote over to us at a very fair beach bowl of lamb. Got it all done with 30 minutes from now. he did great quality service very nice gentleman, and I would recommend him to anybody.

This shop is amazing. I was driving through Georgia and ran over nail. Called the shop at 5 PM and…read morethey squeezed me in and plugged my tire and had me on the road in less than 10 minutes. Antwan took care of me right away and super professional!

Got me back on the road but the tire must've been like a third-party Chinese tire that blew a…read moresidewall a few months later. The person who fixed it said they had never seen that brand of tire.

Ander and Corey provided excellent service. Prompt and thorough! Would highly recommend to anyone!!…read moreThey guarantee their work with a warranty!!

Timely response, timely service, great price!…read more Quick response from this provider late on a Sunday and was able to commit and arrive before original time estimates resulting in our vehicle, getting emergency unlocked services within 90 minutes of initial contact

Everything about this experience could have been stressful, but Paradise Towing made pick up easy…read moreand affordable. Came to pick up my car within 45 minutes of my searching for a tow. Very highly recommended.

They did awesome at getting my daughter unstuck on Christmas for a wonderful price!!! Thank you so…read moremuch

Update: Nader, you can fluff it up all you want with corporate speak but that is not what happened…read more Simply untrue. I-95 was never involved, the pin sent was correct and verified. Where are you getting that from? I never told you I was on I-95. I was located on a local road, Cedar Point. Also, I waited 2 hours not one before calling. No one cared to call me. I will post the initial dispatch messages since you are incapable of accountability and would rather lie to cover your business. Before you get defensive please know the facts. As a business, sometimes you have to take ownership and make it right. Original Review: Left me stranded on the side of the road. Dispatched by Progressive with a 75-105 minute estimate. After 115 minutes I called them, no answer. They called me back and stated they had the wrong location and only took the tow because it was a residential tow. It was now 8:30 and dark. He said he could get someone out in another hour because he was in southside. The guy argued with me instead of fixing the problem. I had to drive home on a flat tire because they could not get it together. Terrible experience, avoid them!

Hands Down! 5 Stars! Very Recommendable!! Due to the height and width of my truck, time of day, and…read moretraffic the driver kept up following me to drop off site! You can't go wrong with Veterans having your back! Accident, 2,000$ tire, Communication and Quality of work from tow driver was exceptional! Not at fault Stored Veteran Experience # in case their needed again!!

Great guys, they really "saved my bacon"!…read more Just loaded my antiquated truck with groceries, go to leave and the starter went blank. They said that it might take a little time and exactly after "a little time", Ryan arrived with a flatbed big enough for my Yukon 4x4, my groceries and little dog "Betty" as well, the 30 year old truck, currently being restored required a little extra "TLC", only took it about a mile and a half home but he put it right where I needed it to work on, Hat's off to Ryan!.. The ice-cream was a little soft but salvageable!...

My daughter is a college student in Jacksonville, and I live 3 hours away. This past Saturday, I…read morereceived a call from my panicked daughter telling me that she had been in an accident. She was fine, but her car was totaled. While frantically trying to find someone that could get her car off the side of the road, A-able Wrecker came up in a Google search with good ratings, so I gave them a call. They had her vehicle picked up in under an hour and dropped off at the collision shop that I requested. They also kept in contact with her to let her know that the car was delivered and the keys were placed in the drop box. I hope I never need to rescue my daughter from the side of the road again, but if it happens I know who to call. Also, my daughter was very excited to tell me that the driver was from Mims, which is only a few minutes north of where we live.