I recently had the pleasure of experiencing an outstanding level of customer service from Tearsa Tharp, a representative at Disability Help Group. As someone with a disability, I have encountered my fair share of challenges when seeking assistance, but Tearsa went above and beyond to ensure that my needs were not only met but exceeded. From the moment I reached out for support, Tearsa demonstrated unparalleled empathy and understanding. She took the time to listen attentively to my concerns, showing genuine interest in my unique situation. What truly set Tearsa apart was her ability to communicate with utmost clarity and patience. She effortlessly translated complex information into accessible terms, ensuring that I felt empowered and informed throughout the entire process. In addition to her exceptional communication skills, Tearsa exhibited a remarkable level of efficiency. She not only resolved my issue promptly but also took the initiative to anticipate and address potential challenges, demonstrating a proactive approach to customer service. It was evident that Tearsa is not just an expert in her role but also deeply committed to providing a seamless and stress-free experience for customers with disabilities. What truly touched me was Tearsa's unwavering dedication to making a positive impact. She didn't just fulfill her role; she went above and beyond to ensure that I felt valued and respected. Tearsa's genuine kindness and compassion left a lasting impression on me, and I couldn't be more grateful for her assistance. In a world where exceptional customer service is becoming increasingly rare, Tearsa Tharp stands out as a shining example of what true dedication looks like. Her commitment to inclusivity and her outstanding service have not only resolved my immediate concerns but have also instilled in me a sense of confidence and trust in Disability Help Group. I wholeheartedly recommend Tearsa Tharp and commend Disability Help Group for having such an exceptional representative on their team. Thank you, Tearsa, for your outstanding service and for setting the standard for disability customer support. You have truly made a positive impact on my experience, and I am grateful for your unwavering commitment to excellence. read more

It's been a pleasure having had Ivonne A. process my claim for disability. She was very professional, tentative and compassionate adhering to all my needs and support. There were times I confined in her regarding my personal life and situation not one time did she ever dismiss my concerns even though she had a very busy and hectic schedule. By being approved has changed my life tremendously and after speaking with Ivonne about this her response was just overwhelming with joy for me. I had to advise her supervisor on what an asset she was to have on their team. Attorney Karen Washington Siler, LaVan and Neidenberg was very professional and supportive of my health condition and situation. Although its taken approximately five years to gain approval she kept the faith and confidence no matter how many times we had to file appeal regarding my claim. In the end everything worked out just as she predicted and I truly thank her and everyone from the bottom of heart for making it happen. Sandra W read more

I would like to share to everyone, my true real-life experience with Disability Help Group, especially Ms. Kenna. Disability Help Group is a real organization, with an Attorney, representing, who has had years of experience in this field. Ms. Kenna is the assigned worker for my case. She is a dedicated worker. She is always return my call if requested. She represents herself: professional, caring, passion worker. She is always giving me the feeling she cares and willing to listen, understanding and sharing my concern. I am blessed to work with such a wonderful worker as Ms. Kenna. I am strongly recommending to anyone out there who needs to apply for benefit as myself to contact Disability Help Group and hopefully will be working with Ms. Kenna. Good luck to everyone. And, God Blessed. read more

I originally filed with a different company but wasn't satisfied with their service. They were hard to get a hold of and I felt like just another number to them. I started to look for other attorney groups and came across Disability Help Group. I changed representatives and am so glad that I did. They were very fast in getting representation paperwork filed and get me assigned to my case manager McKenna. Throughout this process McKenna has always been very kind and empathetic and always made me feel comfortable to ask questions. She never made me feel like I was just another client like my previous company did. Disability Help Group has made filing easy and after switching to them I was finally approved! read more

Hiring Disability Help Group was the best decision that I could have made. Dealing with Social Security on my own was one of the most stressful things that I have ever experienced, but my case manager with Disability Help Group, Tearsa, truthfully lifted that weight off of my shoulders. Tearsa is very empathetic towards my financial and medical situation, stays in contact with me so that I'm always informed, and has made amazing progress with my case. Not to mention, she even provided me with resources to utilize while I wait for approval for my monthly payments. She, as well as my attorney, truthfully go above and beyond! Thank you, Disability Help Group, for all that you do! read more

After being denied for my disability claim in previous years I decided to give it another shot & hire the disability group to assist with my fight. I must say it was the best decision I made. My case manager Courtney McNealy, was helpful every step of the way. She assisted with paperwork, kept me up to date on my case status & always kept a cheerful, courteous demeanor even when I was a pest! I got my decision in the mail 2 days ago & was finally approved for my benefits. It has been a long time coming but I want to thank Courtney & the disability help group advocates for all the hard work. Will be sending friends & family that may need assistance in the future. read more

Wow DHG From the beginning, Athlene, the rep, was courteous and understanding and I probably kept her on the phone longer than she wanted to be, talk about customer service lol Professionalism was evident, and everything was handled hastily. When life throws unexpected curve balls at ya, one could only hope and pray for a customer service rep like I got, and the very same goes for DHG as a company in its entirety. I'm overly impressed and potentially a little speechless as to how my process with them has went thus far. Thank you, Athlene, @ DHG, I hope u all have a successful and prosperous day! read more

My mother was a former client. They've been great with helping both her and I understand the process and the timeline for her claim. The case worker I had, Lovelyca Germain was very professional, sweet and helpful. She always returned my calls as soon as possible. The attorneys were also very helpful and very understanding of our situation. Also when it was time to withdraw my mother's claim I had absolutely no issues with the process and did not have to pay any penalties or fees. I definitely recommend Disability Help Group to anyone that needs help with their disability case!!!! read more

I recently hired this company to help me with my Social Security claim. Before working with them, I was really lost on what steps I needed to take, also what forms I had to fill out. Sally R. has been very helpful with the whole process. She is very smart when it came to questions about SSD and SSI. For the most part, Sally and the rest of the customer service team, were able to answer all my questions. If she couldn't answer me then, she would find out and call me right back, or would reach out to my assigned case worker to contact me. read more

I highly recommend the Disability Help Group when you need help with filing for Social Security Disability Benefits. everyone you talk to is friendly and supportive. I've talked with friends who have said that they never hear from their lawyers and can never reach them when they call. That is not the case with mine. April calls me almost every month to check in with me and you can tell she really cares because she never rushes. I can call her daily and she's helpful each and every time and I never feel bad for doing so. read more

I had a very difficult time navigating the disability process. Luckily, a friend of mine mentioned I should look into the Disability Help Group. Mckenna, the claims specialist, was patient with me. She helped me understand the process better and followed up with me whenever I needed more information. Her professionalism and knowledge of the process made me feel seen and heard. I couldn't have done this without her! I highly recommend this company to anyone having a difficult time getting their disability. read more

I was in a tough spot I couldn't work I was sick I didn't have anyone that can listen to my complaints and then I found disability help group they assured me that they would handle my claim they filed the application for me. They also valued my time and with very honest with the wait times I was lucky to get a case manager by the name of Tanisha and I had an advocate by the name of Erica and she was very very great as well if anyone is in need of help with filing for disability I recommend this company. read more

I filed on my own but got very overwhelmed with the process and all of the paperwork so I started to look for help. I was referred to Disability Help Group by a friend that used them a few years back. They were able to take on my claim even though I had already started the process and I'm happy that they did. McKenna handled and explained everything very well. They made it very easy and helped me get approved. I will be recommending them to anyone that is looking for help getting disability. read more

During the long drawn out process Disability Help Group was there for my father. Ivonne at Disability Help Group was awesome, she made sure to always return phone calls and kept us in the loop with his claim. Patience is very important during this process, having to wait 2 yrs for it to all be over, but it was worth the wait. My father got his claim approved because of Disability Help Group and all their hard work. I highly recommend Disability Help Group! Thank you Ivonne, she is awesome!! read more

I applaud my service so far, the connection is so well understood and adequate, I'm literally in tears because I hesitated to even attempt to apply, because of other people experience with applying for disability, I have pushed myself to try my best to not claim myself as disabled and I am still trying to process this situation. I am thankful for all that has been done such far in a matter of less than a week, All I can say is I thank you Athlene for your patience read more

I went into the disability process not knowing anything about it or how it worked. McKenna was assigned to my claim and I couldn't more grateful. She really helped me through the process and explained everything which made me feel a lot more at ease. The process is long but Disability Help Group definitely made it easier. I'm so glad that I with them, would recommend them to anyone looking to filed a claim. read more

Excellent SSDI Lawyers Once I handed my SSDI application over to the Disability Help Group team, I had zero to worry about. They handled everything in an orderly and timely manner. Over the approximate 9 month timeline They were in contact with me to keep me updated and provide information on the process. I received a fully favorable decision thanks to the work of Disability Help Group and Athlene read more

Having Tearsa and Susan to lean on during this stressful process has been such a blessing. These 2 ladies not only know what they're doing, they're also some of the kindest people I've ever met. My life has completely flipped upside down since my accident and they picked me back up and gave me hope. I highly recommend this firm's services if you're tired of battling Social Security on your own! read more

I have nothing but good things to say about them! Honestly I was lost and had no idea what to expect, but after talking to the employees there, especially to a kind young lady Charlotte who put my mind at ease answering any questions I had. I know I am in good hands. Thank you Charlotte and all of you who have the patience to respond to my concerns. I recommend their service to others in need. read more