Update: The owner…read moredid respond to my emails and calls. Apparently, it was a system error. I'm glad the issue was resolved. I did have to call and email multiple times to have the issue resolved, but it was resolved. Hopefully others have a more positive experience with this company than we did: They came to our home in May 2024 for AC "tune up" for the season. I was told that the system was in great order by the tech and supervisor with him. They charged me for the service: $169. That very same day the motor on our condenser failed. The part was under warranty, luckily; although they tried to charge me for the part, until I reminded the billing department I looked up the warranty myself. They did charge for the labor (169 again)-- despite the motor failure occurring the day they tuned up the system. November of 2024, we realized the Honeywell control board for our heating system had failed. Our system was about five years old at that point. Schulz techs replaced that part and charged us 455 for the service, which we paid shortly after receiving the bill. We paid using their online payment system on 11/17/2024 and payment processed 11/18/24. Eight months after they replaced the control board and we paid for the service, they sent another invoice for that same part from 11/2024 for 296 dollars. The original bill was for parts and labor. We found a far better company to use. We will not use Schulz again. Luckily my husband has his credit card statement and invoice to show we paid previously. Maybe just an error, but it isn't the first issue with this company.

I have used them for almost 10 years for my apartment building with generally good results, but…read moretheir latest behavior is just disgusting. Their employee apparently quoted me too low a price, for a service I would not want at a higher price. After it was done (badly) they tried to collect 3x the quoted price, and the owner actually accused me of lying about the quote. I don't need to deal with people who treat their good customers so badly.

I used Ricci Drain Laying 401.421.6877, 19 Lily Street, PVD last year to replace the drain pipe to…read morethe curb. Tree roots had caused a collapse in my clay drain pipe making the washer back up into the basement. I am so grateful to Armando and his team for taking care of what could have been a nightmare situation in my home. I can't can't say enough good things about them...Armando even saved the city tree (not the culprit) in front of my home. They also replaced my water line a few years ago. Really good people and so professional!

O...M...G...!!! My sister in RI had a severe flooding of her basement when the city water pipe on…read moretheir private property cracked. Someone at her husband's job recommended this company. What an amazing job they did. They dug up so much and they found a replaced the pipe and they put everything together so well that the insurance guy who came over to check things right after did not even believe any work was done!!!! The insurance guy said it was the best job he has ever seen! See photos of before and after. The whole was huge and it was done using a large backhoe. They also did the same amazing job in the basement. The cement was a bit wet when my sister took a photo. I could not be there to help my sister as I am in Massachusetts and there are COVID restrictions but I am very grateful to this company and the hardworking employees who did such an amazing job for them. Thank you!

I had an issue with AC not working. I called Kenny's Electric, he was able to come out to my home…read morewithin the hour, the same day! He fixed the problem that was in my electrical outlet in less than an hour! Now my AC is running perfect! I know if I have any future electrical issues, I will be calling him!

I called Kenny after noticing that my family and I were getting "shocked" in our home pretty…read morefrequently; we were fairly certain it was due to some DIY electrical work our landlord had done. Within an hour of me calling, Kenny himself was at our home and ready to work. He immediately found/explained the problem to me, and set about making things right. In less than 2 hours everything was fixed; Kenny even worked with the budget I presented as available from my landlord for me to use. We are so appreciative to Kenny for keeping our family safe! No wonder why he's been in business since 1970! :)

RE Coogan himself was the only one to call us back when we had a problem in the dead of winter. He…read moreevaluated the problem during a storm over the phone with us, gave us tips to get through the evening and was out the next day to assist and get things rolling. We were confident in his abilities based on how well he listened to our concerns and was able to help in a pinch. He was personable and engaging. We felt his estimate was fair and honest. He helped walk us through the RISE process for Weatherizing our home, and was super patient as we dealt with a lengthy delay in processing the 0% financing loan - which in the end, was the most frustrating part of it. But, surprise, surprise, that's a RISE problem - not an RE Coogan problem! Coogan's dedicated team of professionals were efficient, prompt and neat throughout the installation of our new unit. Our heat and hot water never worked so well - atleast in the years I can remember! He brought us great peace of mind and a relationship that we are fortunate to have for our future needs.

R. E. Coogan Heating Inc. is an exceptional company, and I highly recommend them…read more When our hot water boiler stopped working over a weekend, I spent Monday calling several companies for help. Most either weren't familiar with my boiler or couldn't schedule a service call for days. When I called Rob, the owner of R. E. Coogan Heating Inc., he explained that they were busy but promised to stop by that evening to see what he could do. Rob arrived around 7 PM and spent over an hour troubleshooting the problem. Although he couldn't get the boiler running that night, he assured me he would contact the manufacturer the next day and continue looking for a solution. True to his word, he called me the following day with recommendations from the manufacturer and returned that evening to try them. It was clear that he was doing everything possible to repair the boiler and save us the expense of a replacement. Unfortunately, the boiler could not be repaired because the required parts were no longer available from the manufacturer. After exhausting every reasonable option to restore it, Rob helped us move forward with a replacement as quickly as possible. After four days without hot water, I expected we would have to wait at least another week for a new installation. Rob initially estimated that the work could begin Friday and be completed by Monday. However, he called on Wednesday to let me know he had rearranged his schedule and hoped to start earlier. At 3 PM on Thursday, Rob arrived with Henry and Nick to begin removing the old boiler. He then brought in additional crew members the next day and worked hard to complete the installation as quickly as possible. As promised, our new boiler was installed and our hot water was restored by Friday evening. What impressed me most was Rob's commitment to helping us. He went out of his way to accommodate our family, worked tirelessly to find the most cost-effective solution, and followed through on every promise he made. Henry, Nick, and the rest of the team were professional, courteous, and respectful of our home, leaving everything clean when the job was finished. It is rare to find a company that combines expertise, integrity, and genuine care for its customers the way R. E. Coogan Heating Inc. does. We are extremely grateful to Rob and his team for their outstanding service and highly recommend them.

I was in the process of selling my house. My realtor noticed that there was some water around my…read morewater heater... well, damn... gotta replace it and quick. The next morning I called Caswell and Sons. Well, they had a busy schedule for the day, but the owner said he would try to fit me in if possible. About 5 hours later they arrived, replaced my water heater and carted away the old one... just in time for my first home viewing. If you need it done fast, done right and by people who take care and respect your home, then you need to call Caswell and Sons.

The best electrician in Rhode Island! Kyle is responsive and punctual. I needed an electrician for…read morean emergency, and he responded within an hour and came the same day. He gives you great work at a very fair price. If you're in Rhode Island and need electrical work, call KG Electrical.

Kyle rescued me in a pinch. I called him on Friday night, and he came by Saturday. He is responsive…read moreand does exceptional work at a great price. He is the best electrician I've ever used!

Would recommend. Great experience with a EV charger installation and in bringing the previous…read morehomeowners electrical up to code. The job had many small complexities to it, but Nick and his apprentice Dante were strict professionals; they worked around each issue, were upfront with the details, and got the job done well. I had reached out to multiple electricians, and Nick was certainly the man for the job. Nick was courteous, timely, and clearly knowledgeable. Dante, never complained and arrived right at the appointment start time, and always got right to work. Brenda, the inspection coordinator, made sure my appointments were handled smoothly and efficiently. Really appreciate your time, team!

Good, prompt, friendly service. But $1,000 labor for less than an hour of work, to me, feels…read moreexcessive.

Wow. My husband had this company repair our AC unit.. that was poorly done in the past. These guys…read morewere on time - nonstop working - polite, knowledgeable and reasonably priced considering the situation we were in. I would 100% recommend them to anyone looking around. Couldn't be happier!