My appointment yesterday was for my semi-annual cleaning. Jill was awesome! I typically don't…read morelook forward to these visits as hygienists in other practices I've gone to in the past literally gouged my gums leaving my mouth sore all day, but not so with Jill, who was thorough and efficient without the torture! Thank you Jill!!

Everything was fine until I checked out. The receptionist told me the fee was 302.00 or 301 and…read moresome change for the visit. I explained that I had their insurance plan. After some checking she said that my plan had expired. Why wasn't I notified that my plan had expired I asked. No answer or apology offered. I was shocked to learn what I owed for a clean and check. Had I known or been notified I would have taken care of it. I was pleased with the care but NOT the financial or administrative part of the practice.

I have been a patient at this office for many years and I've always been treated with respect and…read morekindness until now. I had an appointment at 3 o'clock on May 14 or 15. I don't recall the date exactly One of their patients who was scheduled ahead of me apparently canceled their appointment and they put me in to that appointment at 2:10 PM, but I had other things to do and I wanted to keep my appointment at 3 PM. I texted them at 3 PM about my appointment and they told me that I was being charged for a missed appointment and that they couldn't make any other appointments for me until this charge was paid and when I asked how much it was it was $100. Now I don't think it's my responsibility to have to accept their earlier appointment when I've already planned my day around my 3 o'clock appointment. So I didn't get to the dentist that day because they told me I didn't have any appointment at 3 o'clock or on any other day.(until I pay the hundred dollar missed appointment fee.). I didn't miss my appointment. They tried to change it and now they won't make any appointments until they get their hundred bucks.!! If you think this is "taking care"of their clients then expect that kind of treatment from them if you become one of their customers! I've never been treated so shoddily by a medical office in all my 80 years. And believe me I've been in a lot of medical offices in these last 80 years so if I could give him a half a star, I would give them a half a star, but not because of the dentist because of the office staff. I've been with them for years --before anybody who works in that office today worked there. And this is how their current office staff treats their long-term patients when there is a little issue over an appointment time. I contend that my appointment shouldn't necessarily be changed because a client ahead of me canceled their appointment. They should try to fill that appointment with someone on their waitlist. Their behavior in this matter, I feel, was totally unacceptable and I will ultimately take this matter to court to get my $100.00 back. If I didn't like my dentist so much I'd never go back there again.

I have only good things to say about Dr. Chun and his dentistry skills. Professional, calm, precise…read moreas well as willing to answer questions and explain thoroughly. A year ago I needed a crown as my tooth split in half. I was dubious but the one-day procedure was amazing and effective! This year I experienced a deep abscess after two visits we were still unable to pinpoint the exact location, so he treated it with antibiotics with instructions to check back and let him know how I was doing. The office staff is kind and sympathetic, and appointments for painful teeth are made ASAP. Finding a dentist you can trust is not an easy thing and I am grateful this practice was recommended to me by my own dentist when she retired. Feeling well cared for teeth-wise!

5 stars from the front desk to scheduling to the hygienists and dentists all top notch! They make…read moreyou feel comfortable and bend over backwards to accommodate you! I will stick with Dr Butts until the wheels fall off! Thank you!!!

I was seen as a new patient in the morning, and after the initial exam and x-rays they scheduled me…read moreto come right back that afternoon for the extraction of a broken tooth that was causing me pain. There was a curved root that made the process difficult, and the professionals performing and assisting the procedure did everything they could to make me as comfortable as possible during it. As I was checking out afterwards a staff member thought I appeared a little unsteady and had me sit. I was then evaluated and attended to and assisted and watched over as if it was my family caring for me. I was told to make myself comfortable and to stay as long as I wanted. When I was later ready to go I was told to be sure to let them know I got home safely. I feel lucky to have found this dental practice and I will be staying with them and have sung their praises to friends and family.

Dr. Weiler has retired. He can still be reached there, but his Dental office is now called Monomoy…read moreDental. The care that I have received consistently over the last 14 years by all of the dentists at what is now called Monomoy Dental has been absolutely the best around. I'm spoiled because my cousin has been a well known Dentist at The Orange County Dental Association.

Unprofessional staff. The receptionist could not be bothered…read moreto look up to say hello or I'll be right with you. She alleged that she did not see me... really? I am parked in view of the glass doors? Did you not hear, nor feel both doors open, nor get a blast of cold air as I enter? Nor hear the swish of my jacket from two feet away?Bollocks. No chance she did not hear, feel or see me come in. No way. I'm not a fool. I am standing 12 inches from you. Ignorance is bliss. I stood there without a "I'll be right with you" or any acknowledgement, so I sat down as it was now uncomfortable to stand there, for that long . I had to go back to the desk to see her smug look... honestly, smug look. I'm not a fool, we all know when someone is taking a piss. When I sat back down the other person asked if I forgot to check in. I replied no, she couldn't bother to address me, so I sat down. Now the receptionist decided to tell her side by hollering at me from her desk, while I sat in the waiting room. Yelling at me that she had been there from 700 am had work to do... screaming at me from her desk! To prove her point. It was unprofessional and most uncomfortable. I tried to quell and just say yea, ok, but she kept right on. It was very inappropriate. Some people have anxiety about the dentist! I will say, I have been spoken to by their staff in a very inappropriate way in the past, hence my review. There are ways to deal with this situation and this was the worse avenue to take. I spoke to management- useless!

Dr Suzuki is the dentist here now @ Sandwich Dental Associates. She is an amazing dentist with…read moregreat staff!

Do not bring your children to this practice, and even second guess coming as an adult. All three of…read moreus had our initial appointments this week, and the first EVER appointment for my young daughter. Two/three of us left the practice crying because of the dentist's lack of bedside manner and apparent contempt for even saying hello like a human being, let alone a healthcare professional. The only reason for the 2 stars is because the three dental hygeneists we saw were wonderful - kind, empathetic, and tried to make us feel comfortable in a very uncomfortable overall experience.

Dr. McAdams is top-notch. He does great work and discusses options with you. His staff is friendly…read moreand efficient as well. They accept my insurance, which is a plus.

Don't bother asking questions about what he's doing and why- this doctor's fragile ego can't handle…read moreit and will refuse to treat you. I asked why a crown was recommended over a veneer that I had had previously (other than the extra 200.00 it would cost me) and he sent in his receptionist to say he wouldn't treat me. He never came back into the room. The receptionist said I ruined his confidence because I questioned him. Mind you I was polite, never raised my voice and never swore. I guess a woman questioning an almighty man was too much for his confidence level.

This was over a year ago. We had no problem with the office folks or other personnel…read more I brought my elderly brother to get a tooth pulled, but my brother couldn't remember why the procedure was needed. I asked to talk to Dr. Meier before the extraction. He was reluctant and uncomfortable with my question, then he rushed me out of the room. As his caretaker, I never have problems talking to my brother's doctors. I only recently found out that this doctor also knocked out my brother's existing crown and had to glue it back in that day. My brother was afraid to tell me until just now. I can accept the crown dislodging as a normal accident and he fixed it with no issues. But given his discomfort with my question, then not telling me about the crown incident, I'm annoyed. Maybe he had an off day, but we will nonetheless request a different surgeon in the future.

Had my 4 wisdom teeth extracted. Anxious about the procedure, I called before my appointment with…read moreclarifying questions as well as after for post-op care where I received direct support and instructions from the nurses themselves. Came in for an extra, unplanned appointment post-op due to some discomfort, and was able to see a doctor immediately who was super reassuring. Refreshing to deal with such friendly staff!

I just had a dental procedure done at Dr Lane's office and am so impressed by the kindness and…read morethoughtfulness of Dr Lane and his nurse and assistants. They put in extra effort to make a difficult procedure as comfortable as possible. From the chapstick to the warm blanket and post operative Ice cream " to go" Definitely a place to visit if you're looking for a great Dental surgeon and staff.

My wife is an RN and recently had oral surgery with Dr Lane senior. I am writing this review…read morebecause I brought her home after the surgery and she probably remembers very little as she was still recovering from the anesthesia. I was so impressed with Dr Lane and his staff. They were so caring, thoughtful and thorough with their post op protocol, I can't imagine going elsewhere. Speaking with Dr. Lane, I was totally impressed. This is a very caring, compassionate, talented and intelligent person. Dr Lane even gave me his card with his personal cell number if there were any after hours concerns. The nurse provided me with a goodie bag which included ice cream, a blanket, extra gauze and a chapstick. Who does that? I was disappointed reading some of the other reviews here. All I can say is that it can be very expensive to have a complete set of teeth and many people are not so fortunate. Blaming the doctor is inappropriate.