If I could give negative stars for this review, I would. My husband and I were purchasing a home earlier this summer in Marlton. When going through the septic inspection, it was noted that certain parts of the septic needed to be replaced but not all of it. One of the main issues was that there was "root intrusion in the D-Box as well as root a sludge build up within the laterals from the D-box as well. Our inspector specified that the D-Box needed to be replaced and the laterals needed to be cleared of obstructions and restored back to satisfactory water flow. " The previous owners had one very large tree planted on top of the septic which caused the issues to the septic in the first place over time.
My husband called DiMeglio to try and get a better understanding of the job they were doing so we could ensure it was done correctly and we wouldn't run into these issues again. Paul DiMeglio had a conversation with him and admitted that some of the trees in the way could present a safety issue for his crew while digging but he wouldn't know too much more until they arrived to do the job.
Fast forward, the crew is there doing the job. We are told that they aren't removing the tree and that there was no need to but part of the septic would overlap in our driveway so we couldn't drive over that portion of our driveway. That was ridiculous to us - so now we have a driveway in a home we are paying half a million dollars for and we can't use it to it's full capacity because Paul and the homeowners refused to take the tree down. my husband has trucks, trailers, and all kinds of equipment - he does outside labor intensive house projects so he has all kinds of things he needs to be able to store in the driveway and garages. He contacts Paul DiMeglio again to try and understand why anyone would ever put any part of a septic in the driveway. Paul was not only extremely unprofessional and rude to him but then he proceeded to try and tell us that the tree isn't in the way and doesn't need to be taken down. Since they weren't removing the tree (which would cause root intrusion again if we left it) they only had a small area to fit the septic in and that would include putting it in a portion of the driveway. Paul treated us like we were second class citizens. He used unprofessional language, played both sides (ours and the homeowners) against each other telling one person one thing and the other something different, and he flat out lied to us. My husband ended up going to the house and talking to the crew that was doing the actual work - they admitted the tree was the problem! Paul then proceeded to try and tell us how much of our driveway we can and can't use.
Fast forward again to after the work was done - Paul showed up to our home the day we moved in to get his last piece of equipment out of our yard. He stared at us and didn't say a word - not hello, thanks for your business, he didn't ask how everything was, nothing. He was so rude! My husband and I also ended up paying to take the tree down ourselves so we wouldn't get septic damage in the long run. A few weeks later we had a giant sink hole in our backyard where they attempted to build up the dirt over the old tank. The ground literally caved in because it wasn't built up properly. We called DiMeglio sepctics number and spoke with someone who said they would have someone call us back and WE NEVER HEARD FROM THEM AGAIN.
I would recommend using any other company to do your septic work. Paul's crew was made up of respectful gentleman who at least had the decency to tell us the truth but unfortunately they work under someone who is unprofessional, rude, lies, and doesn't follow up or even take ownership of their mistakes and half assed work. read more
