Only giving 1 star because it wasn't possible to give zero. how this business still runs and has 5 stars is beyond me. Wouldn't be surprised if the scumbag owners deleted all the horrible reviews. which is no problem with me because I will be writing this same review on every single website and place that has this company associated with it.
After doing some research and seeing the praise given to the flush guys, we decided to call them up to get a couple things fixed. They came right away and our first experience was a great one. We signed up for their membership program and were left satisfied. following that day, we have called many many times to get in touch with Michael and his crew to get more work done and have been ignored. Messages left with no return calls, calls ignored, etc. since January, we have seem them twice. It is Nearly impossible to contact them. Which that isn't a big deal--until today.
When we finally got in touch with them again, I raised the question of why our calls are very rarely returned and the conversation escalated to Michael screaming and cursing me out telling me to "SHUT MY FUCKING MOUTH" and "what should I expect" when I asked him what makes him think he can speak to a customer like that. He stated he didn't want our business- which is ironic because he hasn't been providing any to begin with. he proceeded to tell me to fuck off, hung up on me. And then claims to have cancelled our membership- which is probably the most productive thing this company has done besides being on point with withdrawing money from our bank accounts each month. NEVER IN MY LIFE have I had "professional" business curse me out and act like that because I was upset with their lack of service. As if I, as a paying customer, had no right to question, wonder or be upset as to why we are just dumping money to you guys and not getting any service in return. Unbelievable. Maybe if you were as good as disrespecting women and cursing customers out as you were at your jobs and responsibilities- this whole situation could have been avoided. Best of luck to the future of your business because it'll be MUCH needed. And to the people considering to call them up- DONT. guarantee I am not the first or last to deal with this disgrace of a company. read more