(2/16/22) I was moved from L Tach yesterday afternoon to this faculty two floors down. Everyone was…read morefriendly. My nurses Michael and Kris got me settled in. I actually had fun with my night shift nurse, Cheryl. I had to sign some paperwork and answer questions about my health & lifestyle. It was 00:30 before we finished. I wasn't very happy with them wanting to ultrasound me every time I urinated. But that was less painful than the blood draw that Cheryl attempted at 05:00. She tried two times, once in my arm and once in my hand. She was unsuccessful both times and I was crying after the hand stick. I was very unhappy to learn that they draw blood every Monday. Just what I needed, get woken up early to be in pain & cry. Atrium is nearly becoming a place that I never want to visit again. But I have to be open minded. I've been having a great time with my physical therapists and occupational therapists. They push you hard but they know what you are able to accomplish. I came here three days ago and I'm already up and walking with the aid of a walker. I can also propel myself around in a wheelchair! I was able to take a shower yesterday, the first time in over two months. I'm also way ahead of the goal that I set for myself. I wanted to walk to the gym. Yesterday I walked to the gym and back. Time to set a new goal. The wound care team has been using electro-therapy and a saline wound wash. The wound wash is a futuristic looking pistol that washes a wound with saline. It also sucks up the dead tissue at the same time.

Best Therapy team you'll ever have!! Their dedication and concern for the patients is obvious by…read morethe excellent work they do. Great place to get rehab and make new friends

Please Read: My elderly mom is at this facility, and the top administrators are terrible. They…read morerefuse to take responsibility for their serious mistakes and gaslight me whenever I confront them. The latest incident involved their failure to notify me when my mom fell at the facility. They sent her to the ER and had a contracted after-hours medical service call me from an 1800 number at 6:48 AM. This provider didn't inform me to look out for such a number in emergencies, so even if I had been awake, I wouldn't have known to answer. The Optum service team admitted they couldn't provide a specific number because calls come from various numbers. The facility claims Optum acts as their extension, while Optum says they aren't employees of the agency and that their relationship with the facility does not stop the facility nursing staff (staff in general) from contacting me directly. My mom has been at this facility for years, and they have always called me in the past when she fell or needed to go to the hospital, not the contracted Providers. From what I understand ( by research) this appears to be a state and federal violation. The bottom line is that my confused elderly mom was sent to the ER without my knowledge, and I only discovered it the next day when I noticed a wristband on her. She told me she asked the nursing home to call me, but they didn't. The facility continues to avoid accountability, as usual. I requested their grievance policy and form to file a complaint but was denied. Their regional Director decided he would not afford me this right and had the form completed by their Administration, not reflecting my chief complaint. I've received conflicting answers from the facility and the State Rep responsible for holding them accountable. This has been an ongoing battle just to protect my mom's rights and not be bullied by Administration (ignoring me many times, dismissing my concerns and gaslighting me) there because I am advocating for her.

This is the worse run facility that I have ever seen. No one is doing their job under poor…read moremanagement of : Sheena Webb- Facility Manager. I am a caretaker of someone there now and we are getting him out of there. He was supposed to be doing physical therapy- Nope I had to change his bed several times no linens, staff has no direction at all. Clothes go missing - never told us we had to write a name in clothing! Television never worked, complained over and over - every time we asked the maintenance man was out, everyone is always not there who you really need. Social worker is not available. Was told we would do a conference call with staff- NEVER happened! His food gets placed when he is at Dialysis and when he gets back it's gone! He has lost weight by not eating correctly! They give all patients ice tea, well he cannot have that his kidney diet says no tea- I Have asked them not to keep giving him tea! Facility is dirty old and smells! Staff is not educated and cannot communicate! I have contacted corporate offices regarding this facility and hope it gets investigated for negligence and cleanliness - needs to be condemned!

What they did to my mother was tragic and abusive. Don't put your loved one here. The state came in…read moreand they were cited for federal deficiencies. Lack of care, sitting unchanged for 8 hrs., constantly served cold sandwiches/food for dinner, missed medication doses, verbally abusive to my mom and the list goes on. See the WBTV Investigative report below https://www.wbtv.com/2022/10/13/its-just-scary-woman-questions-nursing-homes-five-star-rating-after-mothers-experience/

The majority of the staff really works hard here they also do a good job caring for the people. I…read moreappreciate the personal care they show for my mother. Would recommend this facility to anyone needing assisted living quarters for family member Someone who cares

Brought my 90 year-old mother here after hip surgery for acute rehab. HORRIBLE place - took her…read morehome after 4 days. In that time, she only had 1 PT session; the food disgusting; the RN giving out medicine was beyond hateful. The facility was old and dingy.

Great job with taking care of the patients despite Covid. This facility has been around for a…read morewhile and has always provided great care. I recommended this place to several friends and family members and all had a good experience.

If I could leave negative stars I would. I was transferred here after a hospital stay. This place…read moreis terrible. The staff could care less. The residents are not cared for, like at all. I asked for my nausea medication and the OT guy told me the NP would be with me in "one minute to three hours." What a joke! The bathrooms are shared. Who wants to share a damn bathroom? The floors are FILTHY in the whole place. You hear residents yelling in the halls all hours of the night asking for help. I was FORCED to get up and do PT even though I was in unbearable pain. I asked for pain medication, none was provided. I left on my own after one day there. NEVER place your loved ones in this facility.

First time coming here for the Rehab side. Smooth and easy check in. Receptionist was friendly and…read moreefficient. The PT is saw was very nice, efficient and listened to all my concerns. Clean facility with plenty of parking in the front.

Cervical Spine Deformation: Unfortunately at the age of 73,…read moreI've had the opportunity the frequent several rehabilitation centres and therapist. I feel it's necessary to mention how effective and helpful my treatment has been. Specifically my physical therapist (William Smallwood) is not only experienced, he's extremely knowledgeable and well prepared to address my very complex disabilities. He's straight forward and has provided extremely helpful information preparing me for my successful recovery.

It is important to express my gratitude to the medical professionals who help me through my process…read moreand rehabilitation. For protecting me while in your very professional care. For the shoulder to cry on. Love Barbara

My father was transferred here to recover from losing the ability to properly feed himself, amongst…read moreother reasons,from a neurological condition. Upon arrival, it was made clear that my father was having trouble eating and could not digest much. Was on a soft food diet. Staff would drop off meals that did not abide by his diet, then there was no checking in to see if he ate or drank anything. The meal would be dropped off and then picked up without anything being eaten. My father essentially starved for 6 days before being rushed to the emergency room. As well as due to his neurological condition, he was unable to stand or walk, therefore could not get himself to the restroom. My father was left soiled for over 3 hrs with no one to check. If you have family or loved ones here, either have them moved or make sure they are being properly cared for. Would not recommend this facility to my worst enemy

Hello. My name is Brian Jones. I am writing this review because its not fair to Harmony and it's…read morestaff, how the few who wrote a review chose to be negative. I been in Harmony for a month today. 30 days alcohol and drug free. Since day one, I have been respected and treated by Professionals and truly caring staff. The staff here goes above and beyond to meet my every need. I have been highly motivated by the staff and group settings, to the extent that I do not wish to drink or smoke Marijuana. I know, there have been alot of people saying negative things about this place. I can personally say that the majority of those who are complaining are ones who are upset because they are not allowed to use or break the rules without facing consequences or removal from the program. In order to truly obtain what the program has to offer, you must truly want it! Too many people come in here to play and try to game this program. If they was not confronted and punished for their actions, then they would over run the program and make it impossible for someone like myself to advance in my sobriety and my opportunity to be successful in life. This program have me already loving the things I thought was lost forever in my life. This program have me becoming a more productive human being emotionally, spiritually, and physically, as I go forward with obtaining my license, my CDL, a decent job, my own crib, and a down payment for my own car. How? I'm glad you ask. Because this program have shown me that it is ok to love me and feel my own emotions. It shown me that I still am somebody who have a great chance at succeeding, and becoming a successful man and human being. Harmony is an Excellent place for those who are serious about and truly ready for a change. They have some excellent programs. Can they do better in some areas? Of course they can. Hopefully Those within the Harmony family can work on polishing the Gems within. Where there is opportunity there can also be gains. Harmony have by far the best housing and cleanliness houses i have seen. Can we the Harmony family improve conditions in the housing area? Of course we can! That is why communication is so important. Do I have a suggestion on how to make Harmony better? Of course I do. I will simply offer one. I would suggest that we create house leaders for each unit. To help maintain the house needs as well as the security of our homes. Because staff cannot be everywhere at once. The same leaders will function as a committee to address all issues with staff, so as to limit the needs of the community and be a voice for those who feel voiceless. Finally, would I recommend Harmony to anyone I know? Yes. I would recommend Harmony to everyone who is serious about making a change in the substance dependency or mental challenges. If you would like to feel loved, supported, helped. Educated and freely become your true self once again, then please give Harmony a call! They are hear for you 24/7, 365 days a year. Thank you Harmony for blessing me with a chance for a sincere change in life!!! Brian jones.

If I could give this place 0 stars I would. Such a joke. I made the mistake of getting my husband…read moreto go there and it was the biggest mistake. We have spent a year with his insurance company about the overcharging they did. They treat a drug addict with a sex addict and an anorexic all in the same "class". Someone actually told him that drug addiction isn't real. Wtf!? When asked about a 12 step program or NA they brushed it off as not being beneficial. Left there immediately and found a much better facility that is honest and understands the disease of addiction and isn't just a money grab. Do not recommend this place at all

Returned back to this location for more follow-up PT. Everything is the same, Rhonda, the…read morereceptionist is still there and very friendly as always. My PT Dr. Is still here and treating me. She is still very wonderful and listening to any and every concern I have. I don't mind being returned to this location and happy with their care.

Beautiful complex. Wonderful people and great location. This will be a sure consideration for my…read moremother in law.

From the owner: The Barclay at SouthPark is a premier senior living community in Charlotte, North Carolina,…read moreoffering elegant Independent Living apartments, distinctive dining, wellness programs and concierge services. Residents enjoy a vibrant lifestyle focused on whole-person wellness. Briar Creek Health Center, located on-site, provides a full continuum of care, including Assisted Living, Memory Support, Skilled Nursing and Rehabilitation, ensuring comfort, security and peace of mind.