I've been trading at the Dillons store in Wellington, KS, for years. During today's shopping trip, I went to the customer service counter to by a 12-game Powerball ticket. Sherry helped me. Since I have vision problems, I asked Sherry to fill out the ticket for me and specifically told her that I wanted "12 games." I noticed she was printing out 12 separate tickets, so I told her I wanted them all on the same ticket. She said, "Well, I should have marked 12 games on the card then. They'll be on separate tickets." I thought she meant 12 games (which is what I asked for) ... one ticket per game. When I got home and looked at the tickets, all 12 were for the same game. Why would I want 12 tickets with the same numbers for the same game? That makes no sense. "Twelve games" means 12 different, consecutive games. I called the Dillons store and talked to Sherry about it. She was very rude and refused to accept any responsibility for the mistake. I finally said, "Maybe I should just stop shopping at Dillons altogether." Her response was, "Well, if that's what you want to do." So, apparently Dillons doesn't care if they lose dedicated customers. And if this is the best service they have to offer, then I highly doubt if I'll trade there any longer. You've been warned. read more