Clarity on coupons/store policy. The current coupon for $4.99/lb. shrimp, honoring, "National Shrimp Day" is confusing, at best. Coupon had to be downloaded May 6-10, used 5/10-19. Purchase is two pound bag($9.98) and limited to one bag. Problem is the coupon only covers one, 2 pound bag. Dillion's pushes purchases of items with a limit of 5. Then they push selling 5 items for a $1 off per item. Having to navigate EVERY coupon, every $1/off per mandatory 5 item minimum gets old having to inspect every element of coupons, ads(mix & max), 5 item minimum ($1off each item). Dang, give shoppers some space. Receiving a discount really takes savvy. Is the point to lead a shopper(a lot of seniors who do NOT use cell phones, i phones, tablets,etc.) into the store then overload them with EXTREMELY small print. Almost like a bait & switch. And yes I know the legal definition of bait & switch. Why confuse people? Especially elderly? read more

I am not sure what has happened to the grocery business as of late but I will tell you that the priorities at this specific store are way off track. In these days of extremely high grocery prices, $6 dozens of eggs, one would think that being the only grocery chain in town would make them want to keep the customers loyal and be LOYAL to their customers. That is not the case with the Great Bend, Ks. store. I witnessed today, an elderly shopper, nice lady, get totally berated because she actually thought the price on the shelf tag would be the price she would be charged, boy was she wrong. Their tags are so small in lettering that the shopper didn't see the part that says you must buy "5" of those items to get any deal whatsoever. The supervisor, "Christine", made her feel like a child in front of 6 other shoppers, her fellow community members, and to top it off, the fact that she was totally mortified/embarrassed when told her so called weekly specials, were only special if you were able to download the coupon herself. She ws told she had to do it before coming into the store so as not to hold up the line, this lady had no idea how to download or receive those benefits. I thought the lady was going to cry. .(shame on Christine) . The elderly are getting "bait and switched" at this location and maybe even all of Kroger Stores, simply because they aren't completely computer literate. They advertise these great deals, tag them with great prices and then charge them regular price at the register before the customer can even check the receipt. (that is if you can even read the receipt because the ink print is so light you can't make out what was actually charged). This abuse of the elderly has to stop, even if the rest of the community has to stand up for our parents' rights to not own a "smart phone", not know how to download on a computer, or worse yet, not know how or be willing to confront those in charge that pick their pocket every time they shop. read more

Came into the store to grocery shop had to have my EBT card manually entered "hand keyed" the clerk was unaware how to do so which was fine however the E-commerce Team Lead thought it would be appropriate to come over and belittle me over using a food card that had to be hand keyed, I had the card in hand and she proceeded to be extremely disrespectful to me infront of my daughter telling me it is against company policy to hand key an EBT card.. just to be clear it is not in any way against ANY grocery stores company policy to do so.. they cannot hand key credit or debit but EBT is in no way against the rules.. do better. read more

Great Bend is a small Western Kansas town with a Dillons that is fantastic! They have just remodeled and when we walked into this store yesterday we actually thought we were in the wrong place ! It took my breathe away !! We knew the pharmacy was being remodeled but never dreamed that meant the entire Store !! Upon entering you are greeted by a huge Starbucks Coffee Stand that is totally inside the store! No free samples today as this place is up and going! As the surprise wore off we decided to check out the rest of this Store where we found more changes ! All new glass cases now hold the entire dairy department! This Great Bend (Ks) Dillions is definitely a Store you should visit ! It also offers a huge selection of fresh flowers and plants that greet you along with the Starbucks. What a great way to start your shopping trip with the scents of fresh flowers and coffee. I definitely like this store and you will be treated like a very special person as you are offered assistance by all of the friendly people who work and shop here! read more

Dillon Stores - Glass cases hold items from the dairy department...very impressive ! - Videos & Video Game Rental Near Me - Great Bend, Kansas

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The employees are always very friendly at this location. Very well stocked, especially the produce. Love the clearance deals you can get daily. I asked the store manager about getting a product in for me (I'm vegetarian and have a hard time finding this item). He ordered it for me and kept me updated on when it was going to be in stock. One of the best grocery stores ever shopped at. read more

Dillons Floral Dept.is wonderful. Flowers are fresh, arrangements are full, they last for days and are delivered promptly. Whatever the occasion, they are the best! read more