I brought my car in for a recall, the next day the recall issue was preventing the hybrid system from working. I brought the car back to them they were able to get the car up and running again, the next day the car was stuck in the garage and had to be towed out.
They started by offering to have my car towed in and they would try to get me a loaner... When I called them back to set up getting the car towed in they told me they told me it would be at my expense and they wouldn't give me a loaner. OnStar still says they never preformed the recall.
I gave them 2 tries to fix my car and at the end of the day I had to have my car towed to a different Chevy dealer 40 miles away. read more
They add parts that you don't need to tell them what's wrong with it and then they make you wait a week because they didn't order the part in ahead of time when you told them that what's wrong and to order the part so you're not out of a car for a week they put in the part that I did not ask them to put in charge me top dollar for it and told by the owner I made my executive decision so you still have to pay for it and you ask them to take it off they said noThey are a bunch of hustlers I do not recommend them this is the second time they did that I'd rather bring my Chevy to a Ford dealership or a backyard mechanic from now on thanks for overcharging and thrown in parts that I do not need and do not OK for you to put in fuck Dillons read more
BEST Body shop in the area in my honest opinion. This is the second car that they have worked on and their work is excellent. The staff is courteous, respectful, trustworthy and efficient. An all around pleasant experience. They gave me a loaner Impala in the interim and it really had some pep. My 300C looks brand new... read more
They sucK! I would not take my lawn mower to them to fix. They start a fire in your car and fail to tell you about it. Charge you 500.00 and then when car won't start 2 days later they refuse to take far back to fix. Another garage replaced burnt parts for another 800.00. Beware as they could not care less about their customers. big rip off artists!!!! I am not the first customer they haves screwed and you may be next! read more
We are return customers, and we love Dillon's! Their sales staff is wonderful, and their service department is great. We are always given good trade-in values as well as great prices on new vehicles. Once when we had a vehicle in for service they were out of loaners, and the owner gave us his vehicle to use. They are also very supportive of the community. We highly recommend Dillon's Chevrolet. read more