Tried to workout but was not allowed. Neither was I mentioned about the guest pass. So I got denied…read moreunless I paid $20. Looked online and there was guest pass available. Signed up, went back in and Juan Gonzalez "General Manager" (same "GM") denied entry, again. Gave excuse of can't let you in because of policies or fine print verbiage, that whom visited before can't visit again with free guest pass. FYI, It is not in the terms. You can enter after 6 months. Juan not suitable as GM, lack of customer service.

I've had a few different memberships at varying gyms across the bay but didn't have one for a…read morecouple years as a I worked at one. I chose City Sports due to 24 completely going down hill since I used to be with them a decade ago, and Planet Fitness doesn't have a pool. As a swimmer, this is my main form of cardio. Nate was wonderful helping me sign up and answering all of my questions I had. He's excellent with his customer service and making the customer feel heard. With my signing up, I was given a free personal training assessment and trial. Kiran was knowledgeable and impressed with my strength. At the end of the session, I was sat down with Alan, who I am assuming is the personal trainer manager. As somebody who used to sell 30+ cars a month when I was in car sales, I know the first thing about sales is to listen to the customer. Repeatedly, I was cut off from saying anything to Alan about my background, what I wanted and what I needed if I wanted to consider personal training. I barely was able to think about an answer to a question he would ask. I also recognized the typical car sales tactic of, "Which price works best for you?" I still decided to hear him out and see if this aligned with me financially. The prices are quite high, so I apologized as I felt like I was wasting his time then and I understood what it was like being on his side of the desk. He stopped smiling at me and started shuffling the papers. No, "Thank you," "Let me know if anything changes," etc, nothing. Just complete silence and an obvious look of annoyed rejection. I was a bit confused so I said, "Um..." and he dismissed me with a cold, "You're free to go now." I asked if I could take the paper with me with the rates on it and he said I could take a picture of it. Classic car sales maneuver! But this is for personal training, which should be more insistent on the customers needs due to their health. My experience with Alan has ensured I definitely won't be signing up for a personal trainer in the future, probably at any location with City Sports. Overall, the gym is pretty clean and the machines are in working order. The pool is VERY clean as well, which is surprisingly hard to come by in most gyms nowadays. I don't get service inside though and even with the WiFi, I still can't connect to YouTube to do mat Pilates in the aerobics room :( TLDR; Nate is great, Alan needs some training on his customer service and learn how to be a better sales person. Gym is clean but needs help with cell service/WiFi.

This gym has everything you need! It's a perfect gym to go in, get your workout in and continue…read moreyour day. They have great equipment!

I saw that a new gym opened up in the South Bay close to my house and I went to check it out. I…read morehad a nice conversation with the owner Michael. I was really impressed how he understood my strength limitations from a neck injury that I suffered in 2008. I have been interested in joining a gym, but didn't like the congestion of the major chain gyms. With major gyms you get pressure sales by the staff, so I appreciated that Michael didn't do that. Just by our nice and causal conversation, I knew this was the gym for me. The $50 monthly membership fits perfectly for my budget, so I was sold.

I've been attending FIIT60 for over a year now, and it has honestly changed my life. I was never…read moreparticularly athletic, and after giving birth a few years ago my back pain really ramped up. A PT suggested I do strength training (nothing was really wrong, I was just weak), but I was worried about hurting my back further by doing things wrong. So I looked for a place with instruction and coaching, and found FIIT60. Mike has been such an incredible help! The first few months I needed a LOT of guidance and suggestions, but he was always there to correct my form an explain things clearly so I wouldn't hurt myself. Starting as a complete beginner was really daunting, but over time things became easier and I not only did I feel stronger, but my back hurt less, and I had more energy in general. I started attending more classes and after nearly a year I felt completely different from before. I'm still improving and learning because Mike knows how to increase the difficulty and make modifications for people of different skill levels. I've got long terms goals I want to hit, and I feel like I'm moving toward them! The mood in the classes is great too, in addition to the health benefits (which are many!), it's just a nice expereince and I look forward to going to class. Everyone there is really supportive and friendly, and Mike maintains an upbeat and positive environment. It's a very family friendly place too, you will spot the occasional kid chilling in the corner or even a baby in their stroller. I cannot recommend this place enough! If you're a beginner like I am then you're in good hands. And if you have more expereince, then there's plenty of room to grow here.

FIIT60 has been one of the best gym experiences I've had. Mike's focus on form being the top…read morepriority really sets this place apart. Workouts never feel rushed, and there's a strong emphasis on doing movements correctly and improving steadily at your own pace. I also love that people of all fitness levels are welcome here. Whether you're new to working out or more experienced, the environment feels comfortable and encouraging. Mike's ability to pay individual care to every person elevates the whole experience. The programming is really well thought out too, with routines changing every 4 weeks so things never get stale. Great atmosphere, great people, and just an overall great community. And whenever Rex, the actual owner of the gym shows up, its a blast

Let me preface this by telling you what a tough sell I am. Before I even chose Bobby Bluford's…read morebootcamp, I did my research. I also tried it for one day before paying for the groupon deal at the time. I started working out with Bobby back in July 2013 and I'm the last person that ever expected to stick with it for this long. First off, I *hate* mornings. I have to get up by 5:15am to get to this class. This entails me rolling out of bed, washing my face, brushing my teeth and throwing on my gym clothes so that I can drive up and over the hill to make it to class. I didn't think this was possible until I met Bobby and really got into his program. Now I'm surprising myself by being super consistent and calling it the highlight of my day. Wait.. Did I just say that? Yes I did. There is nothing better than the feeling I get after doing one of his workouts. It is the most gratifying uplifting feeling-- think R. Kelly when he's singing "I believe I can fly, I believe I can touch the sky.." Yes, yes, yes, it sounds corny I know. But trust me on this. I actually know what people mean now when they talk about endorphins. I used to go to the gym and plant myself on the ellipticals for 40 minutes but nope.. Never got the endorphins there. So I guess I have to thank Bobby for introducing me to them. Now I can't get enough. Ask me what I'm doing tomorrow morning? Chasing after my endorphins with Bobby of course.

I was in the process of finding something to belong to that would help with my fitness goals. I…read morecame across UMC here on yelp with a friend's review stating her pleasure with the coach and his method so I asked her to join me in a class. That was over a year ago and I have not looked back. Classes follow a HIIT method where the coach carefully chooses activities for us to work large or small muscle groups for 30-45 seconds with cardio mixed in as well. My thoughts are usually start with, "I can do this for 30 seconds" and end up at "this is the longest 30 seconds of my life." I like to think I've got it down and am able to keep up but then he goes and changes it up and challenges the status quo. Ultimately, increasing my strength, my endurance, my confidence, and my overall health. I am amazed at what I am able to do thanks to Coach Bobby. No doubt, he knows his craft. I think he has the superpower of being able to decipher through my whining about whether I need to slow down, modify, or (usually) shut up. He is willing to educate you on your nutrition as well with his BTY group. (Hard core devotees who love sharing the wealth and encourage you along the way.) Definitely worth the value. Good group of regulars. Regular classes are MWF with private lessons available T/Th and bonus class on Saturday. Saturday is usually an elevated level class that is longer in duration and challenging at first. But Boy, does it feel great!

I been gym here and I'm in love to all the sections with my PT Heybi. The environment here in the…read moremorning is really chill and not much people. I just love that I'm focused on my workout and go home.

I've been a member here for more than 20 years and the quality has dropped year after year while…read morethe membership fees keep climbing. Today is just another example. Three of the eight Stairmaster machines are broken, and the one I'm on has a cracked display, missing cup holder, and non-functional buttons, including the pause and quick-stop. It's unacceptable for a facility of this size to let equipment fall this far behind. This gym needs serious attention and improvement. 24 should be ashamed of themselves. If it weren't for the convenient location, I would never stepped a foot in this place

This is my go-to gym and my favorite location at the moment. For the price, can you really…read morecomplain? Well, I guess I can. This is a review after all. I basically come to use the weight machines and then I use the treadmill. My only complaint in that regard is that half of the treadmills don't have the heart rate sensor working. Very frustrating. Lucky for me, I have an Apple Watch and can check that out on my own later on. My other big complaint is what they have on the tvs. Look, most of us come there to workout which is part of stress relief. I'm on the treadmill, have my music playing in my ears and then I am forced to stare at all of the tvs that have the news on the screens. For those 30 minutes or so, I DO NOT want to stare on the friggin news! It could be so much nicer if they had something relaxing and calming like a nature scene. I can't believe that most people want to look at the news right now. We see enough of it and our brains need a break. Anyway, besides those two issues, I am very happy with Planet Fitness.

Quality/Quantity - Consistent with the brand. Except ALL the windows?!?! Not sure if I want all the…read morepeople outside watching me work out? The good news is that there was not one person outside the entire time we were given a tour. Ambiance - One of the smaller locations. Still has all the necessary equipment, etc. Well, almost all. But on this Saturday morning, it was NOT busy at all, so I guess this size meets the needs of this location. Service - 5 stars. Forgot the young man's name that gave us the tour, but he was very professional and personable. Price - Affordable. Owner Comment - Congrats on this location for the last 8 years...? Congrats on your parent company's success since 1992 with your 2,500+ locations.

Elite Pro Gym on Monterey Road has two buildings, and each has a very different vibe…read more The front building has windows and feels more like a traditional gym -- a place where people can see themselves and others while they work out. But the building in the back is where things get serious. It's clean, professional, and clearly focused on training. I was very impressed with the selection of weights, free weights, and all the other equipment available. Everything you need is there, and it didn't feel crowded. The hours are very accessible, which makes it easy to fit workouts into your schedule. Entry is handled through your cell phone, which I actually found to feel very secure and modern. If you're looking for a gym that's different from the mainstream, this is definitely one to check out.

Todo el ambiente muy bueno los ejercicios pero hay una instructora que tiene muy mal actitud y…read morecuando uno pide ayuda o pregunta por algún ejercicio ella se pone de mal humor y dice las cosas enfrente de todos los compañeros lo cual es muy grosero y poco profesional. Por eso no doy 5 estrellas lo demás todo bien. Si pueden esquivar la clase de ella es mejor no vayan se llama Tenesha

I've been working out with coach Mark for over 8 years now! He's extremely creative, knowledgeable…read moreand good at what he does. He explains things well and really takes the time to teach you correct form. I've definitely gained the knowledge and confidence to work out in any gym. Mark and Ant have created a really unique gym and community. Everyone is so encouraging and positive. It's really these coaches and gym members that keep me motivated and focused. They're always willing to teach and always willing to help. Truly the best in the business! Gym is always clean and there's lots of equipment.

This gym is incomparable. This personally hits home for me, bc I personally didn't join to…read morephysically look better. my weight loss was definitely a byproduct of the actual goal, which was work on my health, prioritize time, and keep up with my 2, 3, and 5 year old kids energy wise. I came in just wanting to learn how to effectively and properly workout (and listened to doctor's orders) but in return I got so much more! A second home with an amazing community, my SDF family! We help each other out. We take pride in our gym, so not so much finger pointing unless we are joking around. Def no drama! Just love! I'm still learning so much, but I already appreciate the progress, the push, and the belief the coach and members instilled in me. I can't believe I was where I I used to be and can't imagine ever going back. Coaches will not let you workout incorrectly. Coaches want you to focus on the actual muscle your workout is intended to workout. And they push you to get super lean and strong. They understand everyone is different, so they modify per person. The membership also comes with meal prep planning. They literally have the recipe to your goals. They go above and beyond with their part. You just have to meet them halfway. I love my gym! Just getting started!

I've been a member at the Santa Clara location for over 6 months, and unfortunately my experience…read morehas been pretty disappointing. One of the biggest issues has been the constant turnover of trainers. Several have disappeared without any communication to members. Along with that, the training schedule has been very inconsistent, which makes it hard to stay on track. For me, building trust and a solid relationship with a trainer is essential to getting the best results. Having to repeatedly adjust to new trainers, while they also have to relearn my limitations and goals is frustrating and disruptive to progress. What's even more concerning is the lack of response from management when these issues are brought up. From conversations I've had, other members are feeling the same way. It gives the impression that there isn't much care for employees, and that ultimately impacts the member experience. I really wanted to like this gym, but the inconsistency and lack of communication have me reconsidering renewing my contract.

Did TRX Full Body and its low impact. The gym was HUGE but got no tour and was kind of…read moreintimidating... no one was in the front desk so as a first timer in this gym it felt unwelcoming. Maybe I will try again, maybe not.

Can't say enough great things about this gym and location. I came here today with a free pass to…read moretry it out and I had one of the best workouts today in a long time. This place is clean, greet and tons of equipment that are well kept, great vibes and an awesome staff. Met Jonathan and Dianna at the front desk and they were welcoming and friendly. Loved the place so much that I ended signing up. Best gym in the SouthBay hands down.

This gym has gone downhill the last several years ever since new ownership took over…read more The amount of insulation hanging down from the ceiling, as well as roof leaks during the rain season is concerning. I don't think free floating fiberglass is good for the lungs. The J cups that hold barbells in the squat racks are missing screws and constantly coming loose. Maintenance/staff that are normally seen servicing equipment said "they'll take a look at it". It's been on-going for over a year. They make rules like "no tripods allowed", and then you watch staff walk by people using them and say nothing. The general vibe is also just worse than before. People slamming cabled weights just to make noise, thick smells of perfume/body spray, new soap dispensers / quality of hand soap is garbage.. There used to be no phone calls allowed on the gym floor. Now people are on a call throughout their whole workout with no consideration. Very unfortunate as this place use to feel top-notch.