Went in to schedule a endoscopy surgery my Dr. was great... But a month after surgery, I still do not have my medication.. my insurance would not cover the rx my dr wrote, the pharmacy reached out to the staff, I've called the staff to have the rx changed.. when I call they tell me they've sent the information to the medical team who deals with the prescriptions.. here I am a month later still no medication... popping tums....until I get a call my new rx is ready Hey but on a good note, today is my follow up appointment a month after surgery, they have reached out 3x to confirm.. I did not answer any call, and don't plan on going.. I'll just stick to Tums and suffer, since my own drs office and staff could care less!!! read more

Extremely disappointing experience. I scheduled my procedure two months in advance, arrived at the time I was instructed, and still waited over three hours because the doctor was late. There was no apology, no explanation, and no regard for my time. Patients are expected to follow every instruction and arrive early. Physicians should be held to the same standard of professionalism and respect. Based on my experience, I would not recommend this practice. read more

I had a colonoscopy here a few years ago, Dr McDermott said please don't let this be the last time we see you. Today I tried to schedule a check up, there office took 25 minutes to tell me I cannot be seen and if I schedule with someone else I can no longer see Dr McDermott, this office is a joke. Looks like the ER is my new primary care provider read more

They have no followup or support for there patients lacking compassion or resolution. MRI completed 5/2025 No follow-up 6/2025 Requested results, only available is on 8/2025, was told to contact primary care for results if that didn't work. Then told to call daily for any cancels 6/2025 Called requesting no show appointment, they tried to provide a new August appointment Requested to speak to supervisor Gloria still waiting. As I wait to see if I have a health issue there no sense of urgency or even compassion for there patients.. Looking for new provider, but want my current results for a procedure that cost a copay of $500. Las vegas health system and practitioners do basic care and it's sad.. read more

DO NOT GO TO THIS PRACTICE!!! I have yet to receive my results and/or have them read to me since my appt in April/May. I've requested an appt and the appt was 3 mos out which is ridiculous when it's just results! On their website they advertise tele-med but no one in the office knows anything about it-so apparently they don't offer it! The office mgr Gloria was supposed to call me back a month ago so I followed up, left a msg for her and I was told that she would call me back by the end of day and it's been another week. They offered to send my results to my new primary care which I haven't even seen yet. But they are the specialists and they are the ones that should be addressing this issue! Very disappointing and it shows they care nothing about their patients! I will make sure to share my concerns on social media and with all of my friends and family. read more

They were very professional. I felt all my questions and concerns were answered. The office was efficient.

I had been referred to D/A by UMC for a colonoscopy. Procedure was an unqualified success. Dr Carlson, I believe. I subsequently schedule an O/V for some lower G/I issues I had, and while it took 2 months for an appt., it went smoothly. At the end of that appt. I scheduled an O/V for my wife who appeared to be having serious G/I issues. The soonest they could take her was 2 1/2 months down stream in Jan-25. However, in late Dec, she was advised that because so many M.D.s have left the organization, if she still wanted the appt., she would have to wait until late Feb. At this time we are waiting for another referral from UMC. While D/A appears to do O.K. with PACs handling the OVs, they need to do a better job on staffing or else they shouldn't take on new patients. read more

This will be the most accurate review anyone can possibly read and fathom. Back in August of 2023 myself and my wife on the same day went with Doctor Nasim McDermott for our Colonoscopies. I met Doctor Nasim while I was at Summerlin Hospital, she was overseeing some of my organs before I had my gallbladder removed by another Doctor. I thought she was an awesome pick due to her expertise, but read on bellow and beware of how they treat you after you get in with them! Needless to say the office visit should of been the first sign of being an utter joke, making a phone appointment was practically impossible. They do not always return phone calls / voicemails. It took me 4 tries to get an appointment with Doctor Nasim and when I finally did she was booked months out. When we finally actually met with her she scheduled us both for our Colonoscopies. after our procedures were done, I was diagnosed with Diverticular disease which I already knew about, the next was Gastritis which I never understood or heard, and finally Hemorrhoid's. Now did she remove a single Hemorrhoid, nope, did they give any medication or full explanation of what Gastritis is and what flare ups might feel like or what foods may trigger it, again nope, and finally Diverticular disease, and again nope no information or medication. Sure enough on October 9th, I called her office multiple / a plethora of times, to be exact 10 plus times, because they SUCK at answering phones and I left 3 messages with my full name, phone number, and the symptoms I was having full on. Did I receive a courtesy call back, nope! On my 10th try of reaching out to them I finally was able to reach a rep who BROKEN ENGLISH FULL BLOWN COULDN'T UNDERSTAND WHAT THE HELL SHE WAS SAYING! So she puts me on with her Supervisor who had broken English as well, but not as bad. I requested to leave a message for the Doctor or a Nurse Practitioner. He told me I would receive a call back that night or early morning by Doctor Nasim McDermott or the Practitioner. No return call period, ended up in the Hospital on October 11th at Summerlin Hospital with severe upper abdominal pain and other symptoms. Did the Doctor bother checking up on me or reaching out to me, nope! Then I find out on October 17th I was scheduled to see the Nurse Practitioner for a follow up after doing the colonoscopy, but this is where I laugh at this F'D UP OFFICE AND DOCTOR WHO COULD GIVE TWO SHITS ABOUT THERE PATIENTS! Why would you not call back or check on your patient who was have severe pain and went to the Hospital! Then you wanna charge 55 bucks to see some Nurse who will be going over the same BS you were given on a sheet without meds! Gastritis, Diverticula, and Hemorrhoid's... Really your going to not charge me 55 when I was told 20 bucks over the phone, because the person is not a Doctor! Top it off they added some other random charge claiming I never paid 30 bucks at the Valley View Surgery Center which I have full blown proof / receipts of everything I paid for myself and wife! On October 18th, when I went to check in for a 9:15am appointment, I was told about the two bills. While standing there trying to understand a young Asian kid sitting behind the desk was being a dick and the two females sitting beside him were rolling there eyes at me for no reason. The entire time I was being polite and respectful and just trying to understand the bills and why I was told different. Not one of them could give an answer, so I just walked out... So far I do not know any Doctor not one who would just do a colonoscopy and not remove Hemorrhoid's if you have them, or allow you to leave without fully knowing what Gastritis is and what to look out for. Or if someone calls and leaves a message and your in pain and it is due to Gastritis, no meds no phone call after a Hospital visit! I have never been to an office, so disorganized in my entire life! Unprofessional reps who cannot speak clear English, can't answer a simple phone call, can't adequately schedule a patient to be seen in a timely manner! I had to wait over 2 months to be told that I would be seen by Nurse and not the Doctor which made absolutely no sense! If you do not believe or trust what I am saying by all means folks go to this unprofessional Doctor who obviously does not give two shits about what her reps say or how they say things to patients! Imagine trying to understanding a location over the phone and you get nowhere, because they can't speak English! Customer service, what customer service! There is non period! Not even a little! If the Doctor gave a crap she would be nip things into the right place, but it is evident and clear she chooses to ignore what her reps say and do and allows them to get away with the disrespectful comments, remarks, and not passing messages along to the Doctor! I would never recommend her office to my worst enemy! It is not a joke, I mean it! read more

lol good luck trying to connect with them. You can call at any time of the day and you'll be on hold for at least 1 hour. I've tried during the morning, around 11AM, around 1PM, around 3PM, and around 4PM. Always somehow busy, never able to pick up the phone in less than 30 minutes. I've managed to connect with them over the phone ONCE and I had to wait 1 hour and 45 minutes. It's a small office. I'm going to be reporting this place to the health board and the BBB. read more

2 stars given only because the provider my husband saw was kind and informative. Minus 3 stars because we have been waiting nearly a week just for a referral to a radiologist. Can't talk to anyone in the office you can only call and speak to an operator who gives a message to the medical team that isn't timely with their response. read more

Met with Dr. McDermott in April 2025 for issues. Scheduled multiple tests and got them done. Made an appointment for August for follow up and review tests. I got a call last week (3 wks b/4 appointment) to reschedule for the following week (McDermott was only seeing patients between 10am-noon). THEN I got a call days later to cancel the appointment because the staff "isn't able to schedule for Dr. McDermott and she's only doing procedures, no clinics'" and I could make an appointment with a PN or another doctor. I asked several times what's going on with Dr. McDermott and only got the same explanation "...not able to schedule ...only doing procedures". AND, there's only one doctor at Summerlin office with PNs; only PNs at Sahara office and Henderson office has 1 doctor that sees patients on Mondays only, 1-time a month! Sounds like, to me, Digestive Associates finds it more profitable to do procedures than to meet with patients. I don't know what's going on but I agree with previous reviews about this organization and staff: not responsive, rude, lack of follow up and couldn't care less about me and my issues. I called my primary to find me another gastroenterologist. I do not recommend Digestive Associates. read more

Absolutely astounding how difficult to impossible it is to get a person on the phone to schedule anything and a Dr. to concern themselves with your situation. The call center is set up to receive calls on another continent. I had a procedure with Dr. McDermott in Summerlin Hospital and I really appreciated the place and staff, etc. I was told to follow up with them and have had the worst experience trying to get it scheduled in time and with a person locally. They are a system of doctors that go through motions and I never felt like my health was a concern, my lack of ability to schedule the timely appointments they wanted me to have, etc. When I did get the follow up procedure I had a very hard time physically and was told to do a 3rd procedure in 3 months. I asked if the prep was affecting me and if I should consider another method, but was told just to schedule. The scheduler, once I received a call back 2 weeks after I called to schedule the appointment, was the one who determined the prep I should use, ummmm. NO. I would not put my health in their hands. Unfortunately I don't think this post will matter, but my experience is relevant and worth the time to tell you, take an extra minute to find another group where you can talk to a staff member and a dr. and get the healthcare you deserve. read more

Appointment at 9:30 am. After waiting for a follow up for about a year to get to see Dr McDermott due to cancellations with concerns after colonoscopy. An hour waiting supposed I am next but more people are called in and I have not. I am not going to pay any copay since just like the doctors time. My time is also worth money. So whatever the copay will be I will be contesting it due to my wait time of over an hour past my appointment. This will be evidence of my wait plus a picture I just took a few minutes ago. To say the least. It will be my last time here. Time to look for new doctor. Receptionist was told I would not pay any fee later and she had a snarky remark. Pink sweater glasses Hispanic. read more

They moved at town center same bldg but room 514 now. Still great dr's and NPs. But front cares less about wrong address on maps. read more

All I can say is that without a doubt, this is the worst,most unprofessional office i have ever dealt with. They are all about volume and do not care. At first everything was great,then you desend into hell. They dont pick up their phones, and they do not return calls. You get ineffective np service,you will drop dead by the time you can get an appointment with ANY doctor listed on their door. If you have a question post follow up,forget about reaching them. They do not respond to the pharmacy for requests on refills,i was forced to go up to their office two or three times for that,lol. When you question the doctor, they just look at you, not even bothering to explain why these things happen. I was using them for a second opinion regarding a mystery pain that no one can diagnose. These types of offices are an extreme example of why being my own advocate is crucial to getting even the most basic service from them. Nevada medical services in general sucks,these clowns bring it to a whole new level of incompetents. Dont walk,RUN from this clown show. read more

As everyone else has mentioned, the office and staff are simply awful ! The office girl said I had to go to Valley View Surgery center( which is owned by many doctors )for my procedure , which find out later that was a lie ! I have also written a review about that place...it's horrible ! Dr McDermott seems ok, but due to everything else involved, I will not be going back . I feel she is pressured to see so many patients a day, so you feel like you're rushed out, after waiting 90 minutes ! read more

I will start by saying it is truly hard and frustrating to get through to this team BUT there are so few doctors with the skills in the valley it's understandable. They are super busy. If you go in with patience the Doctors are incredible. My mom has Bile duct cancer and Dr Wahid performed the procedure she needed for a stint. He did an incredible job. In the office we see Dr. Evans. He has been amazing. Took time to really discuss things with us. He was empathetic and clear and very helpful. So please don't let the terrible communication obstacles keep you from the incredible talent of the doctors. I cant say enough good things about Dr. Evans and Dr. Wahid! read more

I was seeing Nicole Nelson. I began having Diverticulitis Attacks this past year. Met with her for 10 minutes for initial visit, colonoscopy scheduled for January 3, 2023. Met a week later 5 minutes, told things are good and dont need to come back for ten years unless another attack happens, call the office and they will treat this. Saturday, I began having a severe attack, one of the worst I have had. I called on call Sunday about prescribing meds. I was told the on call provider will call me. By Monday no call. Called the Call center on Monday couldn't get an answer for the longest time, placed my request for Antibiotics and was told that they would call me back once completed. No call back, Called the pharmacy, nothing had been called in. Nothing but liquid diet since Saturday night following the requirements, Monday night so much pain and throwing up. Tuesday morning call again, told the same thing I was told on Monday. End of the day before they turn their phones over to the answering center to follow up. They contact the Physicians Assistant, and Im told I just have to wait. Seriously just wait, three days in still on liquid diet, constant pain and no response. Now will have to go to the ER and endure this expense just to be treated for what my assigned medical provider could have covered for me. Very disturbing that this is the quality of or lack of care they provide. read more

ZERO STARS!!! I am pissed. I just picked up my 73 year old, sweet mother and she was crying!! This morning I pick her up for her procedure ( btw these things don't just affect the patient, other people have to rearrange schedules and rides to school for their children, etc.) she tells me she can't stop the stuff from coming out (you catch my drift?) got two hours of sleep and was honestly just happy to get it over with. Time passes, I go pick her up and here is where the story starts, she gets in my car and proceeds to tell me they couldn't do the colonoscopy because she ate yesterday, she had lost her instructions so she had been CALLING the office non stop with no response, and even her insurance called with no response!! She needed the directions to know how to prep. So, she read the instructions on the prep drink which says she can eat three hours before; but apparently you can't eat at all. She wakes up to this "surprise"!! My mom told Dr. Carlson who said , "I can't control the office staff" TERRIBLE, SAVE YOURSELF THE STRESS AND HEARTACHE. read more

Digestive Associates - This is the enjoyable jug of prep my mom got to drink to not even be able to do the procedure. - Gastroenterologist Near Me - Las Vegas, Nevada

I had an appt scheduled for Feb 18 at a location far away. I had tried calling them to reschedule and all I got was either a hangup or leave a msg that they never reply to. they sent a text msg if I wanted to change appt and there is no way to do that. tried emailing texting to no avail. horrible, horrible customer service. do not use them. read more

WORST OFFICE EVER! Office staff never follows through with communication. Dr. McDermott is impossible to get in for appointments even when their end is rescheduling you'll be waiting months. Unfortunately, Dr. McDermott is very nice and when your in the office with her you feel (for the very quick 10min you get) that she cares but once you leave for get about it. You will become a number in her overbooked schedule and no matter the case impossible to get proper care with the super poor level of professionalism she puts her office in. Horrible Managment, communication, and experience altogether. read more

Another Very Bad Medical Office. Staff is incompetent. I had 3 procedures done the beginning of November. I called 5 times for some kind of results. NEVER received a call back. I had to wait for my appt (1 month later) and waiting for the doctor for over a hour 1/2. Never seened and lab work was sent to my primary instead. Insane. Looking for other location. read more

If i could leave a zero i would ... i should have looked up the reviews before dealing with this Place . Not sure if The doctor reads the patients file first or just guesses whats wrong you .. and do i really have to explain in yelp why im rating them so bad ... they need better staff thats all i have to say read more

Called for an appointment. No customer service skills, told me they have availability at another office next day (I guess someone canceled). Told them will call back and let them know if able to go to a different location (Summerlin is closest). Called back in one hour, someone picked up when heard me simply hung up. I could sense the attitude when advising about the call back (how dare I refused in the first place their offered appointment?!). Left message, no one called back. read more

Absolutely the worst possible medical office. No respect for your time. No need for you to make appointments because they're not within an hour of them anyway. If this is your only office available to you then go for it otherwise please switch to a different office. read more

Made an appointment for a procedure. It was scheduled months out. They made me come in for a pre-procedure appointment. Paid a $50 copay, waited 30 minutes and did not see a doctor. Saw an assistant, who handed me some papers and scheduled an appointment. The procedure was done somewhere else and went fine. Then they made me schedule another appointment to get my results. So I did. They charged me another $50 copay and made me wait 40 minutes past my appointment time so a doctor could tell me 'everything's fine'. My interaction with the doctor was less than a minute. I asked why they couldn't have given me results by email, phone, fax or mail. The doctor said he didn't know. Couldn't find anyone in the office who cared. read more

Dr. McDermott did a procedure on me at the Summerlin Hospital. Very thorough in explaining what she did and everything went well afterwards. Would definitely use her again if I need Gastroenterologist again. read more

If I could leave zero stars I would. Dr. McDermott and Dr. Wahid are both great, however the office staff is beyond incompetent. I have left 20-25 messages, no that is not a typo, since August and have still not received a call back. I have been waiting since August 8th (today is Oct 23) for the office to handle my preauthorization for a procedure. My follow up appointment is in two weeks, not only have I not had the procedure, I have not been able to get preauthorization because this office will not take my calls. The facility that I am supposed to have the procedure at has even attempted to get in contact with this office, they too have gotten the run around since mid-September. No resolution. I have never dealt with such an unfriendly, incompetent group of individuals in my life. I work in healthcare and it is embarrassing to know that there are offices like this one, providing such horrendous care to patients. I plan to continue calling daily until my follow-up appointment, at which time I will take the opportunity during my appointment to share my experience, in dealing with the office staff, with the doctor... After all, we will have the entire time available, as there will not be any results to take a look at since I haven't had the procedure. Shameful. Unfortunately, I will be seeking a new physician due to lack of patient centered care from the front office staff. read more

In June I had emergency gallbladder removal. A week later Dr Wahid places an ERCP stent. The instructions when I left the hospital were to call DA and make an appointment to have stent removed. 5 different staff member said I needed to have an appt first, and I needed a referral from my regular Dr. I explained my regular Dr has nothing to do with this procedure. I need an appt for a procedure, which is done at a hospital or surgery center. After a Month I gave in and have an appt on Aug 22. It's a 90 min drive one way, my copay is $20.00 and it will take a half tank case. Would anyone like to guess what type of mood I will be in when I get there. This is hands down the worst medical office I have dealt with. It is obvious they don't train their staff well. read more

Good luck getting them to actually answer the phone. If they do, they will "accidentally" hang up. Don't bother leaving a message, they won't call back. When you sit in the office waiting, you will overhear the most rediculous conversations from the staff behind the desk. When you get back to see the dr, you will be lectured about not properly filling out forms that actually don't have a no selection. The only answer is yes. If you leave it blank, expect a lecture about how your paperwork will be ignored by the staff. No joke. read more

This place is BEYOND terrible and is a total joke. Had an appointment at their Pahrump, NV office....first off all, if you Mapquest the address is sends you to a residence which is NOT their facility address as shown on their website. And after driving around for 20 minutes on the block this facility is allegedly located (Pahrump is NOT that big) their address could not be found and is not in the area they were supposed to be and NOBODY knew where they were and NO buildings had their logo nor the address they gave me. THEN I spent 10 minutes on hold with their office who THEN informed my they called and cancelled my appointment on January 3. WHICH NEVER HAPPENED. The office receptionist had an obviously very low IQ, was rude and barely spoke English. The woman was obviously young and was a RUDE INCOMPETENT LOSER. Will NEVER go back to this place or make another appointment and suggest staying far away from this clown show.....total joke. read more

I have been back several times since my last update. They have some new staff and things are running much smoother now. Havn't had any problems getting the right person on the phone, no problems with medicine refills and as always Dr. McDermott is the best. They also started sending out surveys which tells me they are taking patient experience seriously now, and it shows. Since my last review my wife also went to see a different GI here (can't think of the name right now) and had a good experience. I have no reservations about recommending Digestive Associates. So happy to have found them. read more

Worst. Like most doctor offices in the valley they are slow, dismissive, and don't stick to the schedule. I have now waited half an hour after my appointment outside of the office because the door was locked. I do not have a choice in doctors and have to go here; I have tried to find another doctor. Poor office manners, training, and ZERO patient advocacy. They do not go above and beyond when/if you need them to. Be prepared to pester them for any significant results. read more

Dr. Vickers is a great doctor. However, to echo the other reviews the office staff are horrible people who lack compassion and lack any empathy for patient care. This very trait should be required in the healthcare field. The state of my health is quite complex and Dr. Vickers really understands this. He even acknowledged that many of the issues faced by patients in the Las Vegas area in particular stem from office staff not adequately scheduling patients and their insurance. With that being said, as it came time to schedule my endoscopy, he personally walked me Alex, the lady who does the scheduling. When he overheard this Hispanic lady try to schedule me for March 26, he immediately walked over and told her No, get her on the schedule for the first or second week of March . She seemed annoyed but said ok. Dr. Vickers then walked away and she looked at me saying well I have so much to do filing in trying to schedule for three different doctors but I promise to call you tomorrow ( Friday 2/22/18 to get you scheduled. I was nervous because when this is said, you are often forgotten. She wrote my name on a blue post it note and put it on her computer monitor to assure me. I didn't want to argue further and took her word for it. That Friday came and went. So on Monday, 2/26/18 I called the office at 11am, I spoke to a gentleman named Michael who stated the lady was in "clinicals" but will pass her the message and she will call me back by the afternoon. I did not get a call back, so I called back at 4:30pm, a lady named Vanessa answered and said she was from their other office but had an idea of who I spoke to and said she had left for the day but I could leave her a message and if she did not return my call by 2pm on Tuesday 2/27/18 to call her so she can transfer me to the clinical manager. Loan and behold this lady "Alex" never called me back so I called back at 3:30 and was finally transferred to Alex. Alex said look, I have to schedule other patients for three different doctors, I don't even work for your dr I'm scheduling you as a favor to him. I asked her to put herself in my shoes I'm in excruciating pain I feel like I am having a heart attack when I eat a few bites of food since 2011. She said I'm not the only patient and she will try to get to me when she can. I was crying not yelling on the phone trying to plead with her to please get me scheduled she placed me on hold and then a lady claiming to be the clinical manager answered the phone and said can I help you? I pleaded to please get me scheduled and she got real short with me saying her staff is doing the best they can and asked me to quit exaggerating, I said nicely to please not talk down to me she got so defensive stating they aren't talking down to me what part of they will try their best do I not get, they are done talking to me there's no getting through to me. I asked if there was any way to talk to Dr. vickers directly, she got more defensive and said No you are not talking to dr. Vickers what part of we are trying our best don't you get, there's no getting through to you we are going in circles and slammed the phone on me. The entire office staff is like a clique in middle school they stick up for each other and undermine the patients. It is cruel and inhumane. I truly wish the doctors of this practice would look into house cleaning to hire staff that is compassionate and has a deeper understanding of quality patient care, rather than only hire people simply because they are bilingual! Please! Instead of making a difficult process to begin with you are adding unnecessary stress among patients who are suffering serious issues. read more

Hands down the worst secretary you could possibly hire, they evidently were never trained how to answer a phone or check voicemail let alone manners in person... that said Dr Vishra is amazing. read more

I have been in to see Dr. Karanth for several visits. Was referred to him because I have had a persistent unexplainable moderate anemia for a few years. Nothing really serious, but something to keep an eye on. Dr. Karanth had me do an endoscopy, colonoscopy and capsuloscopy. Absolutely thorough. When I see him he goes over the results in very clear and understandable terms. Each time I come back he acts like he knows me, knows about my past treatment, and most important of all he acts like he is a caring friend. Other doctors can be professional and distant and that is fine, but Dr. Karanth sits down across from you and TALKS to you. I was left with the impression that he really likes his work and is glad that he can help me out. He's sort of like a good neighbor. Staff is good too. read more

Long waits. Cancelled my appt as I was traveling to appt. then took two months to reschedule. Doctor was really good tho! read more

I have never dealt with a business that is so damn hard to get ahold of. Expect to leave MULTIPLE messages, if you want a call back. Don;t expect a call back after the first message either, it typically takes 2-3 messages to receive a call back. It absolutely blows my mind that this place is still in business. read more

Dr Carlson was great but I echo comments regarding their staff, most unprofessional office staff I have ever encountered. Forget about answering calls or returning messages, they don't. One time out of 20 they returned a call (I'm not kidding). The one time they did the receptionist said she did not know the number of the doctor I was referred. Said she would call back at end of day, that was over a week ago and still no call. left message every day after that, again no call. Relegated to physically going to office last two days, but office locked, even though it says they are open. My health is not a joke to me but it is obvious they do not care. Hopefully I will somehow get my referral appointment, after that I will not be going there again. read more

I too would give Digestive Associates less than one star if I could. The customer service is horrible. I saw the doctor as a new patient on August 2. I was supposed to have a colonoscopy on August 17. They NEVER sent the bowel prep prescription (or scripts for my daily medicine either) to my pharmacy. I have left multiple voice mails for Dr. Carlson's office/assistant. Be forewarned! They do NOT return phone calls. I have no choice but to look for a new gastroenterologist. read more