If you have unlimited time and money, then this is the dentist for you. But if you are economy/budget minded, you'll need to steer clear. I called to request a CLEANING and was never told that the first visit is consultation only; I would've steered clear! In their lengthy paperwork I filled out, I clearly stated that I had to leave my beloved dentist due to an insurance change and the out of pocket charge was now too much: this should've *double* prompted them to explain that they are a luxury dentist, not an economy dentist. (I have no issue per se with luxury dentists; it's just not what I was looking for.) I CLEARLY STATED THAT I WAS THERE FOR A CLEANING. What I got was a lengthy consultation, which, yes, was very time generous; something I would have appreciated greatly if I were a trust fund baby. But I'm not. So I ended up spending $200 for a written quote for a 5-office visit that would cost $1600 (total) out of pocket. Wuuuuuuuuut? Then they sent me home, WITH NO CLEANING, after arguing with me that every patient needs a fluoride treatment, and that if I were against root canals, that "we were not a match." [Ok, finally something I could agree with!] Again, they just should've explained their approach upfront, when I asked for a cleaning, and a cleaning only. Then there would have been no problem. Post script: I obviously needed to be steered towards finding an IN NETWORK dentist... which I did, after this expensive mistake. And what a good move! My new, in-network dentist got me in the very next day. My cleaning cost me nothing out-of-pocket, not a cent, and their plan for going forward is going to cost me less than 500 out-of-pocket, for everything they do this whole year. (And they only push fluoride onto kids "who don't brush well"...and no root canal will be involved!) It was just an expensive dumb mistake on my part -- but they could've avoided it all when I just made that first phone call for a cleaning. This is what upsets me. Again, I'm sure Dr Diez is a lovely dentist for the privileged, who expect top notch catering, and have ample time and money to invest. read more

Diez Jolene, DDS - My out of pocket for a consultation - when I'd asked for a CLEANING (never received here). - General Dentistry Near Me - Murrieta, California

Dr. Diez is an A+ doctor/dentist. Not only is she listening and suggesting and thinking with you about your best option, but she also CARES deeply. I know her now 15 years and she's amazing all that time. Even if I have an emergency, she makes it possible for me to see me and give me her professional treatment. The offices/rooms are very nice and clean. Her staff is wonderful and friendly. If I could give 6 stars, I would! read more

Dr. D and the team were stellar as always. They go above and beyond to be friendly, knowledgeable and gentle. I have gone to Dr. Jolene Diez for over 18 years and even though I am moving out of the area plan on commuting because I don't think I could find a better care keep up the good work team! read more

Diez Jolene, DDS - General Dentistry Near Me - Murrieta, California

Jolene and her staff are WONDERFUL! I've been coming here for about 11 years, and they are all caring, professional, and kind. Jolene takes time to listen and offers great advice. LOVE this place! read more

When we moved here from Orange County, I had to find a new dentist. After seeing a few dentists, I decided to see Dr Diez (great reviews) and I'm glad I did. She was very thorough, and explained everything to me and was very reassuring. Her staff is great, very professional and kind. This office staff makes you feel welcomed and comfortable. P.S. I'm a big, big chicken when it comes to dentists, but my hygienist Kate, is so gentle and kind that I don't feel the anxiety that I felt before. read more

The moment you step foot in the dental office you're greeted with the kindest person Jennifer. She's the epitome of great customer service. The dentist herself is the most reassuring dentist I've ever had. She explained everything to me step-by-step, and answered any questions and cleared any doubts I might have of the procedure. Definitely my go to from now on. read more

I love this place, the staff is nothing but polite and and always quick to talk to you! I personally see Dr. Diez a lot and she has helped me with not only my smile, but my mentality as well. The woman who work here put everything into it and it really shows, the qaulity and cleanliness of the establishmemt just further proves my point. The qaulity of care is incomparable from my last dentist, as well as constantly checking in to make sure everythings going well with my teeth. I hope if you're looking for a new dentist to commit to, Dr. Diez and her team, are definitely who you want to see! read more

I've been going here for a couple years, Dr.Diez and her staff are great! They are all extremely knowledgeable and gentle, I recommend them for any of your dental needs! Shoutout to my girl Katie for cleaning my teeth like a boss, you da best! read more

Dr. Diez and her entire staff are caring, compassionate, thorough and knowledgeable. I've gone to Dr. Diez for 17 years and have always had the best care I could ever want. I'm a sensitive patient and am treated with utmost respect. They take extra care to make sure I don't have pain when my teeth are being cleaned...that takes extra time and effort but they do it without me having to ask. We recently took my 95-year-old mother-in-law in for her first dental appointment in years...maybe decades. Everyone in the office treated her kindly and spoke directly to her (unless there were items that would need remembering). She came out of the office saying she'd never had such a good dental visit! I highly recommend Dr. Diez and her office staff. There isn't a better dentist office out there. read more

The Dr Jolene and her staff were very thorough and really made sure I am fully aware of my mouth's condition. The staff were very friendly and highly professional. I just wish she was on my network but because they're good, I'll see them again. I hate the higher co-pay so I don't know if I can continue here. It'll not be an easy decision because I really like them. They are better than my current dental office read more

Very professional and very friendly. My husband had his 1st visit with Dr. Diez about a month ago and came home spouting praises for her for a day and a half. Well, he's had some bad dental experiences so he was very glad to find a dentist he really likes. Among his numerous accolades for Dr. Diez, he mentioned that he was taken right back when he arrived. She doesn't overbook her time like many dentists do. He said the exam was very thorough and she explained everything. He liked that she discussed options and possible outcomes of each. Because he was sooo impressed, I decided to try Dr. Diez as well even though I get free dental from my current employer, (I'm a dental hygienist). It was a tough choice to to pay instead of have free work, but my husband was right to rave. She is warm and friendly. She loves what she does. She is not all about money like some dentists. She has a small office which has high quality equipment and materials. Her X-ray machine is the best I've ever seen... And it's digital so very low radiation. She is not about quantity of patients coming thru she is focused in providing top quality care. The office will not try to upsell you. I was also impressed that they give each patient fluoride included in treatment, if your insurance pays great, if not, no charge. That's pretty rare in what has become a "production-oriented" dental field. The staff is terrific. Only 4 people total. They greet you warmly and they know their stuff. You will be treated like a friend here. The hygienist is very thorough and has very impressive training and experience. It seems Dr. Diez has chosen like-minded people to represent her office. Each of the staff members is warm, friendly, and knowledgeable. We've chosen to move our whole family to Dr. Jolene Diez. read more

Diez Jolene, DDS - General Dentistry Near Me - Murrieta, California

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If you're looking for a Dr. Who truly cares about your family's dental health, Dr. Diez is it. From the front office staff, to the dental hygienist, they are all absolutely amazing! Dr. Diez goes beyond the call of duty and checks in with you to make sure everything is ok, after certain procedures. She also holds other dental specialists accountable for the work they've done on "her patients" I am truly grateful for her professionalism and care. Our family's dental health has truly come a long way, since we started coming here! read more

I am a long time patient with Dr. Diez, and I can 100% recommend this practice. Dr. Diez has done many procedures on me over the years and not once have I experienced any discomfort. Her whole staff is excellent as well. I can't say enough wonderful things about all of them. It's like visiting with family when you go in. read more

Absolutely amazing Dentist! From the care and compassion of the office staff to the expertise, knowledge and thorough work of the dentist and her team do not look anywhere else! This is a place where you'll feel cared for and seen. Also, for kids its a wonderfully safe environment. Highly recommend to anyone looking for a family oriented, life-long dental care practice. read more

I have not had an appointment as yet, but as I look over eleven years of "Five Star Reviews" I wonder how I could have missed her. Congratulations to you & your staff. I have been searching for you... read more

Dr.Diez is awesome she always makes me feel relaxed and I'm a big chicken when it comes to going to the dentist .

She is amazing! So sweet, understanding, honest, and an amazing dentist. Her team is great! Highly recommend.

I have been coming here since I moved to Murrieta in 2017. She and her staff are extremely professional and sweet. I love my Dentist office to the point that now my daughter is now a patient here. They never disappoint read more

She's amazing! Down to earth and very honest. I only go in for basic cleaning luckily. Everyone is so professional and nice.

This place is amazing. I can't say enough good things about this Dr and her staff. They take the time to educate you and they have a ton of patience. I'll be a patient here por vida. Thanks for taking care of me and my tooth's. This 5 star review is well deserved. read more

I would highly recommend Dr. Diez to anyone, and that's the reason all my family goes to her. Not only is she excellent, her whole staff is very professional and simply amazing to say the least. Big shoutout to Katie, the best Dental Hygienist I've met and Alana, the receptionist at the front and all the Dental Assistants. I've definitely had great experiences throughout all my visits. If you guys are looking for quality, expertise, caring and professionalism, this is the place to come. read more

Diez Jolene, DDS - Thanks for giving an awesome SMILE Dr. Diez and Katie!! - General Dentistry Near Me - Murrieta, California

I had a "family tooth emergency" today, and even though they are closed, Jennifer was kind enough to help me out. She asked me to send her a picture of what I was dealing with so that she could offer advice on how to move forward. THIS IS THE BEST CUSTOMER SERVICE I HAVE EVER RECEIVED! Amazing! So grateful for her guidance. A true testament of the kind of service they offer. read more

My family I needed to change dentist since we recently moved to Murrieta. Dr. Diez and her staff are amazing! I've had a lot of fillings done in the past and they were extremely painful. Dr. Diez recently did a filling for me and I didnt cringe or feel any pain whatsoever. I've never had a pleasant dentist appointment until now. I also love how much time she spends with you and makes sure you're comfortable every step of the way. read more

WOW....I thought the days of finding a doctor or dentist with the "down home" personal attention was long over... We found it when we came here... We were introduced to the entire staff, given a tour of the office and Dr. Diaz gave us her full attention when we were there... We have since had follow up appointments and the quality of care has continued... We will be bringing our whole family here from now on. Office is small but is very clean and that is super important to us! read more

Diez Jolene, DDS - Most places tell you "No pictures"...Not here...Dr. Diaz jumped right in...LOVE IT!!!! - General Dentistry Near Me - Murrieta, California

My first impression was wonderful. When I walked in it was a feeling of welcomeness and kindness. She is a great dentist and really takes her time with you. I did not feel rushed AT ALL. I would recommend her to everybody! You will NOT be disappointed. I'd give it a 5 star. read more

I am EXTREMELY happy with Dr. Diez! She did extensive dental work on me as I had failing lower teeth. She worked with the oral surgeon, Dr. Pulsipher, who was also incredible, to do a full all on four dental implants. She is kind, professional and above all very knowledgeable! My teeth are absolutely beautiful! My best smile ever!! Her staff is kind, sweet and always professional. They are truly a great team of professionals I would recommend to everyone! read more

We recently moved to Spencer's Crossing, Murrieta after residing in Cerritos, California for 41 years. We checked all the local dentists and Dr Diez came highly recommended!!! During our first visit, we recognized one of the Hygienist, Michelle. Michelle grew up with our children in Cerritos. She told us that Dr Deiz is the finest dentist she's worked. My wife and I had teeth cleanings, and over the past few months cavities, root canal and bridge work. Dr Diez is the best and most personable dentist we have ever been to!!!! We highly recommend her and her staff!!!!! read more

If you are looking for a professional, kind, gentle and thorough dentist Dr Diez is the one for you. When you come in for your appt. her team always greets you with a smile and makes you feel welcome. Most Dr.s and dentist's offices treat you like just another patient. It's truly different at her office. Dr. Diez treats you like family and cares about you and your overall oral health. For example after getting a crown she called me the next day to check in and see how I was doing. That sort of personal touch is what keeps me coming back. I'm a pretty busy person and I love that when they set an appt. I don't have to wait. They are great at getting me right in. I recommend Dr. Diez to all my friends, family and clients. Thank you Dr. Diez and all your staff for making going to the dentist a whole lot easier. read more

I had my first visit with Dr. Diez today and wow ! I recently had to find a new dentist that was closer to home for me and I chose Dr. Diez and I was not disappointed. Her staff is so warm and friendly and you feel instantly comfortable once you walk through the door. Dr. Diez greeted me herself in the waiting room and gave me a tour off the office and I was introduced to every team member. Her and her staff took their time with me and explained everything thoroughly. I know I made the right choice in a dentist and I can't wait to go back !!!! read more

I have been to so many dentists and I have never been to anyone as gentle and kind as Dr. Diez. She is patient and so friendly. She and her staff treat you like family. I will never go to any other dentist. I'm So grateful to find such a wonderful dentist! read more

My words cannot express how much I admire and respect Dr. Diez and her staff. I was welcomed into her office when I asked to observe for school purposes. It was an amazing experience that I will never forget. Dr. Diez and her staff were very professional and very educated! I learned a lot from them in the couple hours I was there. The office was very clean and modern. This office takes the time and cares for each patient. If you are looking for a great dentist this is the pace to go! I feel so comfortable and at ease with Dr. Diez and her amazing staff. read more

I don't know where to begin. Dr. Diez and the entire staff are always welcoming and warm to my family and me. We have been patients for more than 4 years and I am not planning on changing my dentist anytime soon. If you are anything like me and have a fear of dental procedures, this is the place for you. Dr. Diez and everyone else in the office will explain every procedure as far in depth as you want in order to make you more comfortable. They will go above and beyond to ensure your well being. The office is so modern and beautiful, too! This is by far the most professional dentist I have ever been to and would recommend Dr. Diez and her lovely staff to my friends and family. Thank you! read more

Dr Diez and her staff are so awesome. They all work so well together it's almost like they read each other's minds. They work efficiently but do not rush. The equipment is up to date. The office is well maintained, pleasing interior design, and located in a nice area. What really sells the place is the talent and experience of the doc and staff. I'm so happy to have had her as my dentist for several years. Before that was not good times for my chompers. This is the practice for me read more

Dr. Diez is one of the finest dentists I've had the pleasure of having. She has provided me with great care and has taken equally great care of my family. Her entire practice is clearly devoted to personalized and quality care. She always takes the time to listen, to understand and to design a treatment plan to truly take care of her patients. I believe her patients are in fine hands and recommend her highly. read more

Something is going right in this office, starting with the friendly and efficient office staff to Dr. Diez herself. I love that the office runs on time. My family has had 6 appointments so far and each one started right on time and ended approximately one hour later. My husband and I both agree that the cleanings we had were the best we have ever experienced. (each of us had a different hygenist) My eight year old special needs daughter needed a "large filling". She was taken back and I stayed in the seating area and 50 minutes later my daughter returned with Dr. Diez without a tear or any evidence of being upset. If you are a stickler for time management, this is your place. If you are scared of the dentist, this is your place. If you have had poor dental care in the past, this is your place. If you want a professional high quality job done, this is your place. I have never had a better dental experience. I will sing praises from the highest mountain about this office. read more

Caring and professional. Dr. Diez has put together a staff that is unbelievable. I started with Dr. Diez with some teeth that were pretty bad off and I never felt put down or ashamed. Dr. Diez set out a treatment plan and has been flexible with it when money has been tight. I can't say enough about the staff, always upbeat and caring. I know going to the dentist isn't everyone's favorite thing to do but Dr. Diez and her team make it a lot less stressful. read more

This is a very personable dentist office with one dentist, on receptionist, and one dental hygienist at this time, so they really take the time to get to know you and know what your dental needs are. The appointments are prompt and they give you alot of attention, taking the time to actually listen to you and your concerns. Dr. Diez does a wonderful job at personalizing a care plan to provide you with optimal dental health. They feel like family already! They provide excellent and gentle dental service, and I would highly recommend Dr. Diez and her practice. read more

Dr. Diez and her kind staff took time to teach and demonstrate when I came in with a tricky dental question. Dr. Diez understood what I was asking and what was concerning me and she answered my question thoroughly and succinctly. I left grateful and satisfied that a true professional with a logical thought process, a steady hand, and a kind heart had looked into my problem. The office was clean and bright. The equipment was up to date. A really good vibe. read more

This is an excellent dental practice. It's the kind you can settle in with for years because you can count on being well taken care of here. Dr. Diez has high standards; it's just her way. She provides top-quality workmanship, and she'll understand what's going on with your teeth in particular, and give you good advice: e.g., things to watch out for, problems that could arise. We've been coming here for a bunch of years, since our prior long-time dentist retired. It's nice to find a really good dentist, and dental practice. My husband is really fussy about his teeth and talks about how he gets great work done here. He RAVES about all these gals. :);) read more

Dr. Jolene Diez obviously takes immense pride in her business and her profession. Her clinic is welcoming, comfortable, and very clean. Her staff all have exceptional customer service skills, especially Kathy, who has been incredibly helpful and sincere from the first call. I actually came here as a cash patient for a 2nd opinion after a horrible experience at another dentist my HMO sent me to. To my surprise, Dr. Diez herself called me back for my exam, gave me a tour of her clinic and introduced me to her staff. She immediately put me at ease and was incredibly thorough, attentive, and personable. She took pictures of my teeth and showed me charts to make sure I understood everything. She gave me a very reasonable plan of action, with different options based on my comfort level and budget. She did not try to bully me into unnecessary procedures like the other dentist. It's obvious she does not see each new patient as a big money sign like some other clinics- instead she invests in building long term relationships built on a solid foundation of trust, and it is so appreciated and refreshing! Her exam made me realize just how bad my previous experience was, so I actually dropped my HMO dental insurance and will continue as a cash patient here, as will my husband and son in the future. Thank you Dr. Diez and staff! read more