I went to this specialist for a second opinion consultation on a crown that was already done by someone else. The crown was already completed, cemented in with a permanent cement, but did not feel right and I decided to talk to a specialist about it. I researched Dr. Diez through my employers' MetLife insurance and made an appointment with him. The location I went to see him at was in Hallandale Beach Blvd, FL. I was invited to sit in a dental chair to wait for him to come in. Twenty minutes later, no one came in to see me and I decided to remind someone that I was still there. I went to the desk where two office workers make future appointments and take payments from patients. There was a private office with an opened door behind me. I turned around and saw Doctor Diez sitting with an iPad looking at cars on Facebook. I confirmed with the employee at the front desk that it was in fact Dr. Diez and she said yes. I asked her why he was not with a patient (me), but looking at cars. The answer was that someone forgot to tell him that he had a patient.
After that Dr. Diez was informed that I was waiting for him and he finally came to see me. He looked at my crown, checked with his instruments, took and xRay, looked at it again and said that he saw no issues. I asked him about an xRay if there we any open margins on that crown and he said no. When I pointed at an open margin he said that everything is sealed. He seemed very annoyed that I pointed an open margin to him. He did not realize that I knew what I was looking at.
I went to see two other specialists after Dr. Diez and both of them told me that it was very obvious that there are open margins on that crown. In my opinion there are three different possibilities why Dr. Diez did not tell me me the truth.
1. He was annoyed that I caught him looking at cars on FB instead of seeing me as a patient at my scheduled time and decided not be honest with the patient.
2. He did not want to cross a dentist that made a faulty crown.
3. Dr. Diez is unqualified to make a determination if a crown has open margins or not.
In any of these instances I have a problem with his actions.
I repeatedly asked Dr. Diez via email for his written opinion on that crown and I was told that he does not feel comfortable doing it.
Dr. Diez leaves me no choice, but to make this known to Florida Dental Board. read more