Im sure its a good school, but im kinda worried about the registration form and all the booking procedure.
Im
a university student and I was so thrilled to study in berlin in this school.
I booked online a course (start date 02/09) for
receiving all the informations about the course start date, the fees and the
admission procedure (things that were necessary for my university
office staffs, because they decide if a student can leave the university
for study a language abroad for 6 months/1 year).
Sadly, since too
many students in my university are going to study abroad from september,
i had to wait other 3 months before going to berlin (so i will start the course in december).
I never paid a deposit for the course reservation (150E) or the fees because i was waiting a reply from the school about the postponement of the course.
They didnt reply to me for one week, and then they send me a mail
saying that i had to pay around 100 euro because im not starting the
course from september.
Usually when you book a course in a
language school you send an online booking request, the school send you
all the infos about the course, the start date, the registration form and the fees and then, when you
make the payment of the deposit or the first fee, you are enroll in the
school. In that case, if you have to cancel or postpone the course, you lose your deposit.
If you dont pay any deposit/fees you are not enroll in the
school, so they cant ask you to pay for something that they didnt give
you since you are not enroll in the school.
This situation is really unpleasant, because if they think that people had to pay for an online booking registration its crazy.
For
example, if someone enroll someone else in this school using his
personal informations throught the online request, that means that
he/she is enroll in this school? I dont think so.
The confirmation of the enrollment is always and only after a payment of a deposit, not just an online booking request.
Im
really disappointing because I was so excited to be in Berlin and in
this school but after that Im not so sure, and i dont intend to pay any
money for nothing.
I hope that the school will change this policies and
terms, because i think its a good school with good teachers.
Anyway
be really careful because this is not right, especially for abroad
foreign students.
Andre read more