I was admitted in February 2026 for severe abdominal pain related to my gallbladder. While some…read moremembers of the staff were kind, my overall experience left me feeling unheard, dismissed, and frustrated.
The biggest issue throughout my hospitalization was pain management. On multiple occasions I waited hours for prescribed pain medication despite repeatedly telling staff I was in severe pain. I often felt like I had to plead or even cry before my pain was taken seriously. A resident Dr. Nomen would also delays in receiving IV medications that had already been ordered.
Communication was inconsistent. One nursing assistant recorded a temperature of 100.9°F and said she would notify the nurse, but when the nurse arrived she told me I did not have a fever because she had never been informed. I also repeatedly asked several physicians about the results of my IgE allergy testing and was told someone would follow up, but no one ever did. I eventually learned the results would take about a week.
There were other frustrating moments during my stay. Despite discussing food allergies, I was served chicken for lunch and told there was no other option. Maintenance requests, such as replacing the toilet paper, were never addressed while I was admitted.
My interactions with some physicians and residents also lacked empathy. I felt my concerns about pain control and treatment options were dismissed rather than discussed. Instead of collaborative conversations, I often felt rushed or spoken to in a condescending manner.
Discharge planning was also disappointing. I was told follow-up arrangements would be made with my primary care physician, but no new appointment was scheduled. Staff pointed to an appointment I had already made months earlier and presented it as though they had arranged it.
I recognize that hospitals are busy and that not every member of the team provided poor care. However, patients in severe pain deserve timely treatment, respectful communication, accurate follow-up, and compassion. I hope this feedback encourages improvements in patient communication, pain management, and discharge planning. Also, I didn't feel it was appropriate that Dr. Andrew Price reached out to my internist due to them going to the same school or squatting in front of me like he was Megan the stallion. Lastly, the resident Dr. Nomen called me rude and was very condescending when stating "I could leave hospital" during my discharge. She obviously didn't care for me, if I was probably a "married" woman she wouldn't have used that tone with me. Overall, her acerbic attitude was appalling.
