Absolutely THE BEST bait shop I've ever been in. Humorous and friendly owner who was honest about…read moreour bait choices and helped us get exactly what we needed, plus some extra treats for the kids. I will stop there any time I'm in need of something. Fantastic place and service!!!

Went in to just look around and found something I could use for a good price so I got 2 of the item…read morewhich was clearly marked $8.99 on the shelf. Went to check out and the total was way more than I expected so I asked how much they were, the cashier said 11.99 each so I said you can keep them. Still wasn't a terrible price but I will not pay more than the price on the shelf. And no, it wasn't in the wrong place. I will not be back.

I ordered a very inexpensive part online (about $3) and apparently didn't notice that it was being…read moreshipped to a store that would be over 8 hours of driving to pickup. Instead of any reasonable solution like putting it in the USPS mail for $5 or less the solution was a refund or driving over 8 hours for a tiny piece of metal and a tiny spring. I don't care about the $3... I care that the they made no effort to understand or solve the issue. This company doesn't care about my return business. Sportsman's Warehouse officially made the bottom of my list of places to ever buy from again.

They got boats on blocks in the parking lot . All kind of stuff for your boat . We got flag pole…read moreholders ...

These guys are the best mechanics in hot springs in our opinion. We've had our boat at multiple…read moredifferent places on lake Hamilton and they blow everyone else out of the water. After Gregg Ore had are boat for a year without fixing a thing they got it running and back to us in 6 business days. They were incredible friendly and knowledgeable. We can't recommend them enough.

Always friendly and keeps a wide assortment of baits. Hours are tailored to fishermen's needs. And…read moreBTW, the guy that complained about the $1 to use a credit card on small purchases has got to understand that cc machines are costly to small businesses and go have a per-transaction % fee. So.. Hey, if you don't like that.. Just pay cash.. I think it's a small price to pay for the convenience of helping keep a great small business in our town. Anyway, I'll keep shopping there and I hope it's still around for everyone for years to come!

charges $1.00 to use a credit or debit card(lied about there cost .20) unless you buy $15.00 off…read morethere 3x over priced baits

Over a month ago I dropped off 6 reels for maintenance and new line. I picked the reels up today…read morein the same condition I dropped them off in. During this month I called twice checking on the status if my order. Both times I was told the person who knew the status was not available but, would call me back when they were available. Those calls never came. Southern Reel Outfitters location was the only reason I came here. I will not come here again. If you have dealt with this store and have a good review, please tell me!

I visit Southern Reel every few weeks for tackle and other high quality outdoor equipment and have…read morealways received excellent service. They carry high quality products and a very friendly and helpful. If you need a fish report, they've got that too!

I love Bass Pro Shop and always like to visit one when I travel…read more All Bass Pro Shops are dog friendly but what surprised me about this particular location was that I saw a little pet waste station that provided plastic bags, disposable gloves. paper towels and disinfectant wipes towards the back of the store. That is a very thoughtful little station and greatly appreciated that for pets that have accidents. But the only thing that would be missing is a trash can nearby. Anyways, I thought this Bass Pro Shop location seemed a little smaller than some of the other locations that I have visited on my travels. But they still have the core items that you would want to purchase at this store that you can find at the other locations. Employees were friendly and the ladies restroom was clean upon my visit. Had a positive shopping experience and would come back if I lived here.

The staff is not up to par. They could not give any evidence to an incident where they have cameras…read moreand did not divulge the information so apparently the parking lot is free game for vandals.

My fiancé and I had an amazing experience at this shop. They had a large inventory of many…read moredifferent beautiful knives, handmade leather accessories, literature, wooden toys, and much more. The owner was very kind, patient, and attentive but not too pushy. He was willing to help fix my fiancé's knife that is sentimental to him. I also bought an awesome book with lots of useful information in it, I look forward to reading it. We really look forward to coming back! It's in a cute shopping center with lots of other small businesses that are worth checking out!

I took the knife sharpening class to learn how to sharpen my chef knife. The instructor/owner is…read morean excellent instructor! I feel confident now sharpening my knife. Also, I will be bringing my knives to him for sharpening.

Great shop! Lots of options and great service with fishing knowledge. Butch knew all the spot to…read morecatch the big one. Highly recommend!

Customer Service at this store is below 1 star. I stood at the counter waiting to get a $300.00…read morepair of custom orthotics made. One employee that was not busy, ignored me. When it was my turn at the counter, the employee checking the customer out in front of me, left without saying a word to me, and turned the register over to the employee that ignored me. He proceeded to check out the lady BEHIND me without even asking if he could assist me until I said I guess no one can see me and walked out. As I was leaving, he asked what my question was. Absolute TERRIBLE SERVICE.