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    DICK'S Sporting Goods

    3.5 (15 reviews)
    Updated over 3 months ago

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    Joel M.

    I love me some Dick('s Sporting Goods)...I've been in this locale twice now and have been more than pleased with the selection and level of service... Them clothing tags seem to be a bit pricey but the goods are quality...stopped in on 8/22/13 cause they dumping Lance Armstrong's LiveStrong brand like the Exxon Valdez dumped oil in Alaska back in the day...picked me up an elliptical machine, that was selling for $800ish back when Lance was exalted, for $300...Eddie was the guy I dealt with on the purchase and he was excellent!! Then went upstairs and indulged myself in some golf porn...walking through the huge selection of drivers, touching them longingly and moaning "Oh Billy, Billy, Billy, Billybaroo"...Fortunately I pulled myself together before I got banned... All in all a great store with great customer service and great selections from apparel to equipment for various athletic endeavors...I'll be back, fo sho!!

    Rebecca W.

    Huge store, great sales and high-quality products to choose from. I have never been here and after my visit, I was left wondering why. My daughter got a gift card here, so we came to look for shoes and some workout accessories she wants to start filming her workout videos. Her darn feet grow so fast, that she needs new shoes almost every 6 months now. I know, right? We also looked at some workout clothes and found some fabulous sales! Workout mats: they got 'em and have some great quality ones, too! Thankfully, we found one of their thicker mats and it was marked down by 50% off. Yup, that was a deal! Most of our time was spent downstairs and did not get to make it to the 2nd floor at all. Everything we needed at that immediate moment we were able to find on the 1st floor. Shoes, clothing, workout equipment is looked to be like it was mostly downstairs. It's located in the surrounding area of the Mall Of Louisiana, next to Nordstrom Rack an Kirkland's. I was pretty impressed with the selection and I will be back (in the Terminator voice).

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    2 years ago

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    6 years ago

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    4 years ago

    The wait and service. Is a problem I can't believe the inefficiency of the check out. The money loss is huge.

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    13 years ago

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    DICK'S House of Sport

    DICK'S House of Sport

    (1 review)

    1-Star Review Title: Very disappointing experience -- from…read morewrong order to poor customer service I ordered a pair of Hoka Bondi 9 shoes online from Dick's Sporting Goods for $174 (about $190 with tax). When my order arrived, I received two different sizes -- a 7 and a 9. I called the online customer service line to see how to fix this and was told I had to drive to a store to exchange them -- the closest store to me is in Baton Rouge, nearly an hour away. Before making the drive, I called the store and spoke with Tim, the manager. I explained the situation and asked for help making sure the correct size would be there before I wasted a long trip. Instead of assisting me, Tim just transferred me to the shoe department. When I asked why, he claimed he had already spoken with them and confirmed they had the shoes. That was not true -- because when I spoke to Sully in the shoe department, he didn't know what size I needed and had to go check. When I pointed this out to Tim and asked why Sully didn't know, he said nothing. I told him I wasn't trying to debate, I just wanted to make sure the shoes would be there when I arrived the next day. He said, "Yes ma'am, go to the store to pick them up." When I got there, the shoes were not held and no one could find them. I asked for Tim, but he refused to come to the front. Instead, Missy came to help. She even mentioned she was tired of Tim's behavior, and thankfully she found the shoes for me. I truly appreciated her professionalism because she was the only one who actually helped. After wearing the shoes for a day and a half, I realized they hurt my feet and made them numb. When I called to return them, the online support told me the purchase was now considered an in-store purchase (because of the exchange), so they couldn't process a return online. I spent over 50 minutes on the phone with escalation just trying to figure out how to return them -- and was told there was no easy fix. My only options were to ship the shoes back through UPS to the Baton Rouge store, which would take up to 21 days before I'd receive a refund, or drive another 45 minutes to an hour to return them in person. Since I have no faith in the Baton Rouge store handling it correctly, I now have to make another long drive just to get my refund. Absolutely ridiculous. Between the shipping mix-up, the lack of accountability, a manager who didn't take responsibility or tell the truth, poor communication, and total inconvenience, this has been one of the most frustrating shopping experiences I've ever had.

    From the owner: DICK'S Sporting Goods in BATON ROUGE is your go-to destination for all of your sports, exercise,…read moreofficially licensed and outdoor equipment needs. Our knowledgeable staff and service teams will help you find the perfect baseball gloves, tune up your bike, fit you for new golf clubs and set up your fishing equipment. The DICK'S Sporting Goods in BATON ROUGE carries a wide assortment of footwear, workout clothes, sports equipment, camping gear, bikes, kayaks and exercise equipment from top brands. Find the lowest prices online and pickup in store at your local DICK'S Sporting Goods near BATON ROUGE!

    The Backpacker

    The Backpacker

    (16 reviews)

    $$$

    The Backpacker reached out about the shipment that was sent incomplete, damaged, and either used or…read morea former floor model. We are getting a full refund and a discount. We appreciate a personal reach-out after my husband emailed customer service. We will order again from this company.

    I'm in Baton Rouge from the Houston area on business for a couple of days. It's raining and I'm…read morebetween meetings with time on my hands. I've been looking for a roof rack loader for my Pescador Perception so, since Thule and Yakima accessories are pretty much interchangeable, I Google search Thule and Yakima dealers in the area. Two popped up and The Backpacker was one of them. It's a dreary rainy day and lunch time. I managed to find the shop in spite of the lunch traffic on Jefferson Hwy. I parked and walked inside. I was immediately received with a friendly greeting by several of the staff with offers to help me. I told them I was "just looking around" and they left me to myself with me knowing if I needed any help they'd be there. I like that. I wandered around for about 30 minutes and I managed to find a few things. Some I needed and some I didn't know I needed. So, I carried my bounty to the register and was checking out. I asked the young man if they had a THule or Yakima kayak loader. He replied, " We don't have any T-hule loaders or Yakima loaders in stock." I always find it amusing when the folks in the outfitting shops do that. I'm not "Sveedish" so I'll continue to say "THule" LOL. In all seriousness, the shop is very comfortable and friendly. The staff are extremely helpful and not overbearing/pushy. I travel to BR often on business and I'll continue to stop by "The Backpacker" to find things I didn't know I needed. I'm convinced that if they don't have it, you don't really need it. Kudos to The Backpacker and the wonderful staff. - Rain Man "And into the forest I go, to lose my mind and find my soul." - John Muir

    DICK'S Sporting Goods - sportswear - Updated May 2026

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