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    Dick's Food Store

    3.5 (4 reviews)

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    H-E-B plus! - Visit your local H-E-B!

    H-E-B plus!

    3.2(29 reviews)
    1.6 mi
    •$$

    I bought wild caught Alaskan cod which I spent nearly over $48 dollars on and it smelled terrible!…read moreI cleaned it up and I tried to make English fish and chips and the cod fell apart and it was a big mess!!! I'm extremely mad and I will NEVER BUY FISH FROM THEM AGAIN. I DOUBT IT WAS ACTUALLY COD! COD DOES NOT SMELL! 0 stars!

    This review is based off of my purchase/interaction this morning (5/9/2024 @7:30 AM) with the…read moremanager named Veronica. I travel across Texas biweekly frequenting Austin, San Antonio and Victoria. Today was the first day I purchased Ozarka 5 gallons from this location. More often than not, machines that distribute the tickets when returning the 5 gallon jugs are either out or not functioning properly. The HEB's I normally frequent understand this and always trust when I say that my Ozarka 5 gallon jugs are exchanges. Here, I cannot say that was the case. When purchasing my exchanges today, I asked for an exchange rate and was denied. I explained how I do not live in Victoria and that the HEB's I normally exchange at do not have machines that normally distribute tickets. Veronica the manager did not believe me and her only response was "You need the tickets for the exchange". To be honest, it wasn't the fact I had to pay full price but the exchange between Veronica and myself that is upsetting. Why would I lie about 5 gallon water exchanges out of all things? Why didn't Veronica believe me? Is it because I am a woman? What is the reason? Why didn't they offer to view my previous transactions using my credit card where I made previous Ozarka exchanges at other HEB locations just last week? Veronica's attitude reminded me of a Hall Monitor with a side of power hungry struggle. Anyways, I will be emailing HEB headquarters about this situation. It's unfair that the inconsistency of the tickets distributed at the jug returns throughout all HEB's in Texas is a factor when I run into the Veronica's out there.

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    H-E-B plus! - Visit your local H-E-B!

    Visit your local H-E-B!

    H-E-B plus! - Visit your local H-E-B!

    Visit your local H-E-B!

    H-E-B plus!

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    Dick's Food Store - grocery - Updated October 2026

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