on top of making a corn-beef sandwich to die for...the customer service was phenomenal in providing my requests...making a great expirience not to be forgot !! thanks dibellas... great food , served by great people !!! thanks again !! read more

Still the go to over the years. Good quality. Service is always fine, even better when there's a more seasoned manager present. read more

DiBella's Subs - Inside - Sandwiches Near Me - Fairport, New York

This DiBella's location is closest to me. So far their subs have been well made and made in a timely manner when I'm ordering ahead. They have a convenient rack that's organized by name. My wife loves The Godfather. The Uncle Louie and the Chicken Philly are also my other favorites. read more

I am giving three stars because of the customer service. Food here is always fresh & consistent. The ambiance is pretty boring as people don't tend to stay & eat there. If you want quiet to eat for lunch this is the place. I walked in only to get a gift card. The employees didn't acknowledge me & saw me standing at the counter. I wold have been fine if someone said they would help me in a minute. One employee who was not working at the counter walked by multiple times & didn't assist me either. It took over 15 mins for me to get a gift card. Even a simple acknowledgment would have changed the rating but I just felt completely ignored. No apology for the wait either. read more

Traveling through the area with the in-laws showing them this part of New York for the first time! Stopped in Fairport and needed a quick bite to eat that would be tasty, filling, and not break the bank. DiBella's is one of my go-to spots back home and came in clutch tonight! Though the wait was a little long (seemed like there was some confusion on some of the orders being made ahead of ours), the food was fresh as ever and I enjoyed the Everything hoagie I selected too. Godfather is my personal fave and didn't disappoint tonight either. read more

EXTREMELY insulted that you can only have a warm/heated sub if you order MEAT on it. What??? Vegetarians don't enjoy melted cheese? Wow, how offensive. They will not have to worry about my business any longer. That's a shame, too, because my three grands love subs and we would have been here a lot this summer. Thanks for nothing.BTW, I HAD to give them one star. I would have given them none, but then could not leave a review. read more

Absolutely fire subs. I door dashed it and couldn't finish the medium. It held strong through a couple hours in the fridge. Rivals my top choice back at home. read more

The food was delicious, as usual. Fresh bread, fast service. And my daughter was very happy that the meat in her sandwich was three distinguishable meats. We ate in the store and enjoyed the music and time together. read more

I wish I could eat these subs daily without doubling in size every week. The bread is great, the online order and pick up process is a breeze, and if I get a large sub, I have leftovers to enjoy for a second meal! The only downside is the cost. read more

Our GO TO place for subs. So fresh and delicious. I frequent the Perinton store and usually order online. Our order is always ready within the time frame given and ease of ordering is good. Staff is always polite and will answer questions if we have them. DiBella's bread (wheat) is such a treat for us. Also like their special sandwiches they will offer now and again. Cookies are always a welcome treat as well. read more

I asked for a 7inch meatball sub with mozzarella cheese. The sub came out untoasted, cheese still cold, no sauce in it, and with soggy bread. Then i was like, hmm to get this down let me take a sip of my drink! Wrong! The rootbeer was flat, half-full and even tho she put ice in it, still warm. The service was maybe a 4/10. He took our orders and then said "uhh go to the cash register and check out" but when we got there, the cashier had no idea what we ordered and asked us to repeat it multiple times. The building itself was eh at best. read more

Order was done quickly thankfully, but... Website is not user friendly, and my order was completely messed up, wrong meat, wrong size, wrong toppings. Subs are very very expensive as well, disappointed that I paid as much as I did for these subs :/ They were tasty though read more

Ordered two different 10" subs from DiBella's Subs. Both were very fresh and tasty. The subs were stuffed with a lot! One was the Old Fashion and one was the Cheesesteak. They each made two lunch meals. The staff was friendly and attentive. I will visit again very soon! read more

Never had a bad experience here. They are always consistent and their subs are delicious. Their bread is always fresh. Recommend the godfather sub. Compared to other Italian style subs, in my opinion this is one of the best coming from a chain sub restaurant. Their cookies are also quite good! They're often soft and taste freshly baked. read more

Called in an order. Wrong bread on one sub and mayo on other when asked for no mayo. Wen we picked up order staff was busy taking amongst themselves not paying attention to customers. read more

Best subs I've had in a long time. Bread is fantastic & sub is generous with meat & toppings. I will definitely go there again.

First off food was good!! However this is the third time in three tries that they just don't pay attention to what we had asked for!! No bacon on the sub as requested and asked for dressing on the side, nope slapped it on the sub!! Having second and third thoughts about using them again!! read more

Such a delicious and very fresh sub! Very reasonably priced and nice staff. I like the rewards program

Now that I've relocated to California, DiBella's remains one of those "things I miss about Rochester". Hot subs, cold subs, big subs, small subs... all available in a variety of generous sizes AND on some damn good fresh rolls. I'm partial to the Dagwood. Fresh turkey, ham and corned beef combined for what I like to refer to as "an amalgamation of delicious land animals". To be serious, the ingredients are all top notch here. Lots of fresh veggies, sauces and toppings are at your disposal and the prices are obscenely cheap. I pretty much always go for the $2 combo deal along with my sub. You can score a fountain drink along with a stupid delicious fresh baked cookie (choc chip w/ or w/o walnuts), or a side mac/potatoe salad. As for service, they always seem well staffed with friendly accommodating sandwich makers, and the restaurant itself is very clean. I don't get back to Rochester as much as I would like, but when I do... DiBella's is my sandwich hook up! read more

DiBella's Subs - Sandwiches Near Me - Fairport, New York

So easy! Ordered on line and everything was ready upon arrival, correct order! I loved that they asked us to comment omw, even those we gave them a pick up time! Subs are always delicious! read more

DiBella's subs are the BEST subs I've ever had. Nothing comes close. From what I can remember, Wegmans subs were made to replicate DiBella's, but nothing comes close to the real thing. I get a pretty basic build-your-own order, but it's amazing every time. I don't know what makes them so good, but they are just the gold standard. Everyone I know who has been has loved the food there, and those I've introduced the establishment to have similarly praised the subs. The subs are decently priced for how much you get, too. They're so filling. Staff have always been courteous and attentive. TIP: If you're going to order delivery or pick-up, do it through their own online service rather than DoorDash or GrubHub. The prices are rather bumped up on those apps, which I would think steer people away from purchasing. I've never had a problem with their website when ordering either. Bonus: they had a pretty solid system for pickup during COVID times from what I remember. Felt safe picking up my food. read more

Quick, friendly service of scrumptious subs! This is by far our favorite place to grab a quick and delicious lunch.

This is the only DiBella's that comes up so I want to say the location I've gone to recently is 1876 East Ave in Rochester. They are hot and miss. I had an award for a free small sub which was made correctly and ready when I got there. I was there a week ago and foolishly didn't look in the bag. I was missing a sub. I called and they did make another one and requested a partial refund. That hasn't shown up yet. The time before a drink was missing. Since we order online and everything is in writing. They include a copy of the receipt. The receipt is always correct so I don't understand why it's not checked before they hand it to us. I know check immediately to make sure everything is there. They just need to pay more attention. read more

DiBella's is my favorite sub shop. I've heard the big W store bought the recipe for DiBellas bread, they don't compare to real DiBella's bread. Perinton location is a cozy location, staff has always been friendly. They always greet ya with a smile and a good attitude. Subs are of good size for the money and plenty of meat unlike many other places you need to look for meat. online ordering is easy, and their pickup time is usually spot on. They apologized to me for a two minute wait, when I was four minutes early for my pickup time. Love this place read more

This is probably the best sandwich shop I can remember in recent history Everything we ordered here tasted delicious. The meats were fresh and plentiful and the bread was outstanding. Huge portions always enough for two meals Service was also outstanding read more

Super easy to order via the DiBellas app and there was some great offers in there, we used the buy one get one free sub coupon. We ordered 2 - 10 inch subs, 1 turkey and 1 Philly steak. The order was ready quickly (even with a busy store), the subs were prepared correctly based on our customizations and they were super FRESH! DiBellas has the best subs in Rochester and this DiBellas is the best of the best. Great staff, great app, great deals, great price and AMAZING food! read more

Easy online ordering and pick up. Delicious and fresh subs made to perfection. So many choices and fair prices.

DiBella's is the gold standard for subs possibly anywhere. The bread is outstanding, the meats are high quality, and the staff is fast and effective. Additionally the quality is consistent across all of their locations. They are the best - its that simple. read more

Best subs in Rochester for years. Can't beat them.

Walked in this week for two sandwiches. 6 people behind the counter didn't even acknowledge my presence. I actually had to speak up and ask them if I had to ring a bell or something. They said they be right with me. Obnoxious. They don't toast Subs anymore why don't they do that how can you have a meatball sub that isn't toasted? I'll never go back. It was the worst sub I've ever had read more

My review has nothing to do with the actual food. I wish I could give zero stars. I have always enjoyed the Steak subs. Still really like them. It has to do with the RUDE MANAGER at the Penfield Baytown location. I went in with a coupon I had just got in a email. He insisted I already used it. Which I DID NOT ! I had gotten it the day before. IT WAS Only FOR 2.00 off. It had nothing to do with the two dollars. It has Everything to do with the way he was accusing me of already redeeming it in front of other customers which made me very uncomfortable. I would never try to use a two dollar off coupon if I had already used it I told him to keep the sub and I walked out. It's a shame because everybody else that works there is very pleasant. I will never go in there again as long as he's the manager. This isn't the first time he has been rude. He was also rude to a friend that I was with on a different day. She asked if she could pay for extra meat because one side of her steak sub was all bread. And he said NO. So I gave it another try and he made such a big deal about the coupon. I don't care how good there subs are. Won't go back. Way to many other places in the area to get a sub at. read more

Sub was big! Friendly service and good food. In town for training and wanted to try somewhere I can't find at home. Will eat here again before I leave. read more

Came here from California, asked someone where to get a quick bite to eat. Was told "DiBella's is really good". Quite the understatement. I was looking at The Godfather, but still asked at the counter what was popular. You know, when you're new to an area, often a suggestion is far more valuable than looking for something "familiar". So he suggested The Godfather, I tried it on the plain roll, everything on it. Best Sub Ever The bread was unbelievably perfect... the meats and the toppings, no comparison. If you think Subway is good, get off the bench and try this grand slam. If you're from California, you'll never want to walk into a Togo's again. I just noticed the sandwich bag says "The best sub you've ever had". That's not some ambitious but empty claim, this is the real deal. Best sub ever! read more

I am sure this is an unpopular opinion but I dont not find this place to be anything special. The prices are high (for a whole tuna sub it cost 15$) and their options are the same as going to any sub place. You can get the same exact things at wegmans and for maybe even cheaper which is crazy to say since wegmans is usually the expensive place. Im not blown away by this place but I guess if you are craving a sub this is one of the only option around with somewhat fresh ingredients. read more

I'm happy to recommend the Perinton DiBella's, based on a recent online ordering experience there. First, It was easy to order and purchase online exactly the sub that I wanted, with the right toppings and bread, and specify when I wanted to pick it up. Second, when I got to the store 15 minutes early, my sub wasn't ready yet. That told me they make them up very fresh. Better yet, a friendly employee made up the sub right away and I was out of the store within a few minutes. Finally, it was a great-tasting sub, as has always been my experience at any DiBella's. The Perinton store's friendly efficiency should serve as a benchmark for other DiBella's in the Rochester area. read more

Best Sub best bread.. we are visiting here from out of town. FANTASTIC!!! Get The Godfather the Medium is huge too

Ease or ordering online, great sub and friendly staff. What more do you need? Will go again and highly reco for a quick, delicious sub!

As always, DiBella's delivers a great product. I always go with a Godfather on Everything bread. It's amazing and flavorful. The location is clean and quiet wirh lots of booth seating. My son loves seeing the machinery in the front of the store that makes the breads. Staff is courteous and pleasant, even during the lunch rush. Subs are consistently made correctly at this location, even with call-in orders which can sometimes be confusing. Because of quality control, breads and toppings are the same at every location, however, I have always had the best luck and the best subs from the Perinton location. Plaza parking, so lots of it. Wegmans across the street has similar sub product, as they use DiBella's as their bread provider, but really, it isn't the same. You can't go wrong here. read more

DiBella's Subs - Small Godfather sub, on Everything bread - Sandwiches Near Me - Fairport, New York

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Great subs, easy online ordering system, great friendly service.q. Wow!

Wish they would do a warm "pastrami on rye" during the winter. Closest sandwich is the godfather.... Dibellas is the best sandwich ive ever had.....EVER read more