I walked into Gennaro Jewelers needing my tennis necklace repaired and walked out with not only a…read morenecklace that looked brand new, but a solution to something that had been bothering me for the longest time. I genuinely cannot say enough good things about my experience here! From the moment I walked in, Eric was welcoming and thorough. He took the time to inspect my necklace and explain what needed to be fixed. I was then brought downstairs, where I got to sit and watch Herman work on my necklace up close on a TV screen. I could see every little detail of the repair as it was happening, which was fascinating! While I was downstairs, Courtney came over and started explaining everything to me. At this point, I felt like I was on a little excursion tour and I was loving every minute of it! She shared how Herman got his start in jewelry repair when he was just 9 years old in Ecuador and how he's spent years perfecting his craft. Watching him work while hearing his story made me appreciate the craftsmanship that much more. My necklace was repaired, cleaned, and polished to absolute perfection. But here's where my experience got even better. While I was downstairs, Diana complimented me on my necklace and the diamond earrings I was wearing. What she didn't know was that those earrings had been driving me CRAZY for the longest time. Because of their size and weight, they would constantly tilt downward instead of sitting beautifully on my ears. It's such a small thing, but when you have beautiful earrings, you actually want people to SEE them! Diana asked what kind of backings I was using. I told her screwbacks, and she smiled and told me to come find her upstairs when I was finished. Well, I did, and she pulled out these jumbo-sized screwbacks and said, "Let's see if these work." She cleaned my earrings, had me try them on with the new backings, and I kid you not, I got emotional LOL. My diamonds were FINALLY sitting upright and looking the way they were supposed to! She jokingly called them the "magic bra" for earrings, which honestly couldn't have been a more accurate description. SOLD! I walked in for a necklace repair and somehow walked out with a problem solved that I hadn't even come in to address. All because Diana was observant enough to notice something and thoughtful enough to offer a solution. That to me is exceptional customer service. Before I left, Eric inspected my necklace one more time and even gave me some helpful advice on how to properly lay and store it to avoid future stretching or breaks. What really stood out to me was how genuinely friendly, knowledgeable, and helpful everyone was. Nobody was trying to sell me something I didn't need. They were simply passionate about what they do and took the time to make sure I was happy. I left Gennaro Jewelers absolutely elated. Between Eric, Courtney, Herman, and Diana, what could have been a simple jewelry repair turned into such a memorable experience.

went to Gennaro for my 30th wedding anniversary I was helped by ERIC I was all over the place with…read morewhat to buy he told me I'll help you make the right decision on what to purchase he answered all my questions and assisted me with professionalism and patience and I bought an amazing bracelet My wife was absolutely thrilled with it I couldn't have done it without Eric or Gennaro's for having the best in the business working there..

Amazing work! Very Honest and fast. Highly recommend them for all jewelry repair...............read more

I needed some costume jewelry repaired along with a new battery for my watch and the elastic…read morewristband fixed. The men on two different occasions were helpful and assisting. The Jeweler-was working diligently at his work area with a loop to eye. The young man who served me yesterday seem to understand the value of jewelry. This said , I mean the heart felt value of why people wear jewelry as also per say the qualities of fine jewelry and costume jewelry. In his kindness he seemed to understand why a regifted pretty ceramic pin for a birthday gift, that needed fixing had value and was worth a cost to fix and wear that I was glad for it being able to be fixed. I also had a lost stone replaced in my ring. It was cleaned and polished. He asked me how it looked and all I could say was WOW! Another customer had a long chain fixed . He appeared pleased when he put the necklace on before leaving. Check hours and days open for Tricounty and Jewelry .

A local Long Island couple runs the store together. I recently had my Movado watch refurbished at…read moreKim's Watches by the husband. He cleaned the watch and replaced the battery with great detail and care. He brought new life to my watch, and it can finally keep the time again.

They are complete thieves. He promised my clock as fixed and took my money. When I got home the…read moreclock stopped working and despite a 6 month warranty he refused to fix or refund. DON'T USE THEM!!!!

Great doing business with Jeff. Fair offer would recommend to everyone looking to buy or sell.read more

Extremely pleasant staff with upfront pricing on their items. I came here for watch battery…read morereplacements and was very pleased with the service and the reasonable rate of $10/watch.

Nami and family are literally the best, been my jeweler for well over 20 years. Would not go…read moreanywhere else. HANDS-DOWN THE BEST !!! 5-STAR ALL THE WAY

Nami is great! Provided quality jewelry to my family for years and does not disappointread more

I have been a customer of Frank & Fran's since their parents ran the store, and I love having a…read morelocal family-run business that I can trust. Over the years, I have had all kinds of work done by Frank & Fran's -- from creating an engagement ring for my son to give his fiancee, to evaluating estate pieces I inherited, to buying new items, to repairing jewelry.... probably the only thing I haven't done at Frank & Fran's is to apply for a job there. I am always treated like a valued customer, even when I come in simply to ask a question and not buy anything. And while they inherited me as a customer from their parents, they have also now inherited my adult daughter, who also loves to deal with jewelers we can trust.

Went here to get my 6yr old daughter's ears pierced and they did an awful job. I took the time to…read morecarefully measure the placement of the dots after the woman was just eyeballing it. She called over frank so they could pierce at the same time and he completely missed the mark. My daughter was hysterical and he completely ignored the whole situation. Once my daughter, calmed down,, she agreed to go somewhere else to get it fixed. We went to Village Streetwear in Merrick. They fixed the piercing and were just so on point. DO NOT COME HERE FOR PIERCINGS.

Joseph was wonderful to work with. Had a great ring selection and was extremely fair with the…read moreprice. I would come here if you are looking for not only pretty jeweler but good honest and fast work

I loved the store. It's smaller but cozy and FILLED with beautiful jewlery of all price ranges. The…read moregentleman behind the counter was very patient and showed me a few pieces and was very polite through the whole process. Ill be sure to pass by every time I am in town to get more pieces!

Hi, welcome back to Tri-County! How can you rate this place below 5 for it is exactly what it says…read moreit is - bizarre (oh I see it's Bazaar)? Seriously though if this is your kind of place then you'll love it. Good buys. Great people. Earthy aromas. It's basically a giant old indoor flea market. It's a huge building with a plethora of different vendors. They also feature a surprisingly good food court - ample selection of decently priced high calorie eats.

Nice place to browse around. Lots of parking area from the front and the back. The stalls here are…read moreunique and interesting. Not all the booths are open, I'm not sure if they ever are.

Huge thank you to Candy's for making my son's experience a memorable one and in the best way…read morepossible. My six year old came to me just before Mother's Day and expressed his desire to get mom a gift. Wanting him to take ownership over the experience rather than me just buying whatever i suggested we go shopping together and he asked could we make it a jewelry store. The great reviews lead us to Candy's on a quiet rainy afternoon. The only ones in the store he was made to feel like a king, asking all sorts of questions as kids his age do and wanting to more or less see everything. Candy was beyond patient and helpful, letting him see the pieces in the price range I'd mentioned and put them side by side so he could make his choice. In the end he picked out the necklace he like best and was thrilled that we walked out with it giftwrapped, bagged and ready to go for mommy. She of course loved it because it came from him and he now has a memory he'll always treasure. Highly recommended, we will definitely be back.

Candy was very helpful and was great to work with when picking out wedding bands with my fiancé!…read moreShe engraved his band and she was very knowledgeable and friendly. Overall we had an amazing experience!

My husband and I had such a great experience working with Sue to design my engagement ring last…read moreyear that we came back for wedding bands as well. Sue was so friendly, helpful, patient, and responsive during the entire process and everything turned out beautifully! They were ready so quickly, too - we couldn't have been happier. It was nice meeting Ziggy as well and you can tell they really are attentive to a customer's needs. Customer service is top notch! My husband grew up in the area and highly recommended Busy Bee, so it was all very meaningful for us. We would definitely return in the future!

Worst customer service. Makeup prices in their head. Poor quality…read more My boyfriend bought me a diamond bracelet from here- in which they gave him different prices on different sized diamond bracelets which is fine. But when I went in to exchange for a smaller diamond bracelet they gave me a different cost than what they told him when he was comparing them Fast forward a few months and my bracelet broke! Went in to get it repaired and charging me $30 to fix when it didn't even last a few months! Will not be back- highly discourage anyone from trusting their jewelry with this place