Disappointed with my pedicure. I brought a clear reference photo - clean French tip, even shape, natural pink bed. What I got didn't match: shape was off, color was off, and I left with cuts on my toes.
I said something during the service, more than once. Instead of fixing it, I was told nothing was wrong - that my nail beds were just longer than the photo. That doesn't explain uneven tips or cut skin. I'd also come in with a grown-out version of that exact style already on my toes, so there was no excuse for missing the shape entirely. $75 +$12 tip = $87 for a service I flagged as wrong while it was happening.
Cherry did my fingernails the same visit -- builder gel fill-in, cat eye polish ($15 up-charge) - and that part was great. She added a French tip I hadn't requested; I let her finish after the first nail rather than make her redo it, but no one mentioned it came with another $15 charge until after. $80 + $12 tip =$92.
Bottom line I paid a total of $179 (the most I've ever been charged in over 40 years) for solid fingernail work, but a pedicure that was a miss, I called out in real time and was brushed off for, and pricing should be discussed before the upcharge, not after.
I feel taken advantage of overall. read more