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    Diamond Furniture

    4.0 (13 reviews)
    Closed 11:00 am - 6:00 pm

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    Review Highlights - Diamond Furniture

    Frank was a pleasure, remained professional, was extremely knowledgeable, and had a great sense of humor with a cool demeanor.

    Mentioned in 6 reviews

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    ASAP Mattress & Furniture

    ASAP Mattress & Furniture

    3.6(63 reviews)
    1.8 mi
    $

    Where do I begin... First off, might I just say that Alice is the best sales person ever at ASAP…read moreFurniture.... sorry Kevin, she just is ! You run a close second though !! From DAY one Alice was polite, PATIENT (cuz you know how furniture shopping can be) and professional! She worked with us on pricing and style and delivery options ! Alice never forced us to buy anything... she was never pushy or demanding about "get it now get it now" like other places out here are !! She has this confidence about her that is extremely caring about what the CUSTOMER wants ... and needs! Alice made all of our worrying and decision making pay off ... we must have gone back to her at least 10 times ... and I am sure she was irritated by us .... BUT she NEVER once showed it and was always patient with us ! I seriously can not say enough wonderful things about Alice or the entire team at ASAP... from the manager to the delivery men! Which by the way... the two men who came and delivered to our home, were EXTREMELY careful when putting all of our furniture together!! You could actually see the pride they had for setting up our things! As you can see by the pictures I have attached... the furniture there is quality quality quality! If you want great furniture at a great price, you have got to RUN to ASAP Furniture! And be sure to ask for Alice ! Thank you again Alice and we appreciated all of your hard work ...more than you know !!!

    Ordered a dresser from this place because they only had the display model, which was fine. Our…read moresalesperson, Nolan, told me that it would be here in 3 weeks, max. That was well over a month ago, and now they say it won't be in until the end of the month at least. I've been trying to cancel my order for a couple weeks. First I get told that I have to speak to Nolan, then he tells me that I have to speak to a manager, but the manager is rarely in the building. Today I called to see if a manager was in the building and was told no. I asked if they knew when a manager would be in and was again told simply, "No." I explained my problem to whichever salesman I was speaking to, who told me that I need to speak to the "Customer Service Person" Aida who will be in tomorrow. I'll give them one last chance to make this right and if that doesn't happen I'll be speaking to my bank to get the amount I've put down on this theoretical dresser reversed. UPDATE: I spoke to Aida and she advised me to stop by the store today, 6/17, and I'd be be able to speak with her and the owner and proceed with the refund. I got to the store today, unfortunately without my copy of the receipt. Aida (not the store owner) advised me that without my copy of the receipt, the best they can do is store credit. This was never explained to me at any point during any conversation I had with any member of staff until today. What good will store credit do for a shop that's supposedly "going out of business" according to their signs? I'm now disputing the charges with my financial institutions. If this store is really going out of business, I can see why. If not, that's a really low marketing tactic and I cannot recommend strongly enough taking your money elsewhere.

    Photos
    ASAP Mattress & Furniture - The sales guy admitted he never saw that chip when he sold it to me, yet he still didn't make things right.

    The sales guy admitted he never saw that chip when he sold it to me, yet he still didn't make things right.

    ASAP Mattress & Furniture - Assistant's work area

    Assistant's work area

    ASAP Mattress & Furniture

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    Diamond Furniture - furniture - Updated May 2026

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