I'm glad the few reviews below had a good experience with this store. I, on the other hand, had a horrible experience. And I felt strong enough to sign up on here and point it out. First off let me say that I grew up in Europe, so I've almost always had foreign phones, and I'm very used to buying them from both here and abroad. My problems with this store started the second time I used them (the first time was to fix my last phone which took over a week because they ordered the wrong part, followed by a faulty part - or so they said). First and most important is that these phones are NOT NEW PHONES. That's why they are out of their box and are handed to you from within the glass case. If they were new phones, the glass case would merely be display models and the new phones would come in a sealed box. Let me just repeat that - if these phones were new the ones in the case would be DISPLAY PHONES ONLY. I learned this when I bought a phone from them as a gift for a friend. In less than a week of giving the phone, my friend found photos on the phone that didn't belong to him. On closer inspection, these photos were taken a half a year before I bought the phone for him. We immediately when back to return the phone for a new one. However the owner said that he could exchange the phone because he couldn't resell it (claiming there were small scratches on the back plastic side - barely noticeable to both myself and my friend). Once again though reinforcing the point that these are NOT NEW PHONES. In the following weeks the phone continued to have problem after problem after problem. First the vibration feature went out (two weeks after buying the phone), then the screen began to have problems (four weeks after the phone was bought) and now the phone is still at the store because of a problem with the slide action on the phone and it not disconnecting calls (just barely a month after buying the phone). And it was only after arguing for at least ten minutes each time, that he was willing to repair the phone at no cost to us, every time something happened. Of course all the while making me feel bad for buying a product for a friend that caused more headache than good. So in the end I would discourage anyone from using this store for anything more than simple repairs or unlocking phones. And let's be honest, if you want a foreign phone and you want it new with a fair price, buy ONLINE. You'll find a MUCH better deal and the phones will actually be NEW. Having bought these phones for many years (several of which I have spent in the US) these stores are pretty much a scam. They import them for half the price you'd actually pay overseas and most of the time they are refurbished phones. UPDATE: The phone was finally returned in working order at the beginning of last month. Thought I should note this. Strangely enough this review has vanished a couple of times from their page leaving only very good reviews. Hmmmmmmmmmmmm. read more

This place rocks! They can fix any cell phone or smart phone! They have everything cell phone related in here. Fixed my Sidekick in an hour for $50. I was impressed. They are the dopest place to get your cell phone fixed in LA. Dude at T-Mobile recommended them. If you have a problem with a phone...take it to them. They know what they're doing! read more

I have an LG 350 phone. A recent upgrade of LG's internet site left the LG 350 + 2 other models without web access. That meant the 78 priceless photos in my phone were held captive. I took this problem to LG customer service via phone, chat and email, USELESS; Sprint, RUDE + useless. Amazing how many idiots are out there masquerading as "customer service" reps. Two different Apple trainers very kindly tried w/BlueTooth and w/data connect cable (I think), respectively, to no avail and I also went on the LG forum. Sigh. Yesterday, I found Dialnet on Yelp and this morning the deed was done. Fifteen minutes of my time and $30 later, I have my photos on a CD. Yippee!!!!! So thank you Yelp for your excellent website and thanks again to Dialnet! And now I'll start shopping for a new phone! read more

They stood by their promises and went the extra mile to be very helpful I would highly recommend this phone repair location

IPhone screen completely cracked!! Just walked in a lil while ago, and they fixed it right away! Awesome service. I'll definitely come back if my screen breaks again! read more

Best cell repair store in Los Angeles! Fast, and best prices. I looked everywhere and even the Apple Store was expensive they remounted my screen it's perfect so happy! read more

I have very mixed emotions about this place. i called ahead to get a quote for screen replacement for a 7Plus. and of course it was a overly high price. but i dont like my phone with any damage so i bit the bullet. i even asked them if they use Apple products and i was told YES. false. after getting my phone back and $149 dollars later i thought i was golden. no more than an hour later after texting for quite some time i noticed the buttons where lagging and/or had a mind of their own. so i took it back, and with no questions asked they replace it. but unfortunately now 2 hours of my life are wasted. but he threw in a screen protector for the inconvenience, so that was a plus. now they are 3 points negative and 1 point positive. days later i noticed the screen protector was cracked from bottom to top. so of course here we go again. mind you i never dropped the phone and had a case on it. AND i noticed there was a heavy fade on the screen. dark blue text at bottom light fade at top. :/ WTF AT THIS POINT i take it back in ready to argue, begin to argue then realize this guys is BSing me like ... if it wasnt cracked we could fix it. not admitting the fact he used a crappy screen i give in. i have him fix my iphone 6Plus instead. (Fact : 7 screens are 3x more to replace than 6.) we finally calm down because i see hes not owning up to his product i tell him to call me when there is an old 7 screen from apple so i can put it back on and finesse the unexpected Verizon employees. ** This moght not seem bad but really i am now out 149 for 7 screen 60 for 6plus screen and another 170 from Apple for the proper screen. see the price?? GO TO APPLE few bucks more same time waiting and real Apple products. PLEASE DO NOT WASTE YOUR TIME HERE ** PS only giving 2 stars because the replacement for free AFTER the defective screen and replace 6plus for cheap. otherwise they deserve negative stars for the rip off of the 7 screen prices. read more

Undoubtedly the best and dopest spot to grab a cellphone in LA, with a whole shitload of unlocked and previously unavailable GSM phones imported from abroad being sold here...The phone selection they carry has to be seen to be believed, and they also offer pretty decent repair services, albeit somewhat pricey. Look for Peter, he'll hook you up. It also seems like he's hooked up half of LA, since they are so many damn cars hastily double-parked on Melrose in front of this always-packed joint. read more

My phone is my life. It literally holds everything together for me, from my work schedule to my to-do list to getting places via GPS to keeping in contact with my office, patients, etc. to keeping in track of my social life. But I seriously must have some kind of phone curse or something because I broke my phone yet again. (I was in the shower, it rang, I answered, hung up, and it fell in the water, LOL). When I turned it on, the touchscreen wouldn't work, rendering my MyTouch basically unusable. I was extremely desperate and so I looked up phone repair places on Yelp. I was surprised to find that in a time of such widespread use and reliance on cellphones, I only found few that repaired them. The first place I called was closed that weekend. Then I came across Dialnet on Melrose. I called them and they told me that I'd have to bring my phone in to get it checked out and estimated. I drove there, on a Saturday afternoon, and parking and traffic were horrendous. I had to park a block away. The place itself is super tiny, very easy to miss. Its tucked between two clothing stores. Inside, it is jam-packed with new and refurbished phones. I was told that the first shelf is new, and the second shelf is refurbished (50% off retail price). They also unlock phones. Anyway, I gave them my phone, and had to leave it overnight because I arrived kinda late in the day, and the tech would have to check it out. So with a heavy heart, I left my phone and felt lost and disoriented the rest of the day. I was told that I would receive a phone call with my price estimate but never did, so I called the next day (Sunday) first thing in the morning, and they said that it was going to cost $85 (because they had to replace the motherboard) and will be ready in 3 hours. I thought the price was a little steep, but what do I know about phone parts and stuff. It def beats having to buy a new phone. Service was pretty quick; my phone was ready for pick up when I got there. Definitely a place to keep in mind for phone klutzes like myself. read more

Woke up with a dead Blackberry Bold, even though it was plugged in all night, because the USB port apparently crapped out. Desperate to reestablish my link with the universe I headed over to Dialnet. They are straightforward, honest, fast and reasonably priced. Also, there was a lot of foot traffic, so the word is clearly out. Walked in and they were able to take a look at the phone right away and fixed the port without replacing it (saving me money). read more

Amazing service and great prices! Shawn helped us with a blackberry and iPhone no problem.

I broke my screen twice in 24 hours and they fixed it both times impeccably!! Super sweet and helpful, extremely affordable. Would definitely go again and highly recommend! read more

Absolutely the best cell phone service store in Los Angeles! I have been getting my phones and screens fixed at this location for 3 years and will not go to another location simply because they are so fast. They will have your screen fixed while you wait-usually under an hour. I drop my phone off, walk down Melrose to Starbucks and window shop on my way back and my phone is done and looks great. They have also fixed my phone battery in the past and that was just as fast. The customer service is so good. The girls name at the desk is Love and is very helpful. If you want good quality parts and service from the real professionals go to this location. read more

Dialnet - Mobile Phones Near Me - Los Angeles, California

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They can unlock most phones within hours, they also do same day phone repair service. I was referred to this store by an employee at a local AT&T store and have told many others to go there to unlock their phones as well. read more

Seamless experience and Dialnet did a great job! My iPhone screen was cracked and I couldn't log into my phone because one side of the touch screen was not working. I came in, the nice guy said it'll be about 30 minutes to fix, I walked down Melrose and checked out the shops, came back and voila! Phone was back in business and the new screen makes the phone look new. :) read more

Last summer when my phone broke, I was recommended by my tmobile retailer to come over here. Apparently I had some sort of software crash and the guys here were able to fix it within an hr. The parking on Melrose is horrific. The parking ticket I got was more expensive than the actual repair. Insane! read more

this place rules! i had a phone with a cracked lcd. they were able to swap it out for another one for a mere $20.00. it took about an hour. i couldn't be happier with their service or price. there was a constant flow of customers that were all repeat customers, so i know this place means business and values its customers. a five star business. read more

Need a cellphone fixed? Unlocked? This is the place. I got a recommendation from a T-Mobile employee. I had a Blackberry Tour unlocked for under $20 and service books put in for $25. I updated my phone this weekend and screwed it up so I am headed back to Dialnet tomorrow. They know their stuff! read more

Okay, so maybe this place doesn't deserve 5 stars and I'm just overrating it because they repaired my phone the same day, but...THEY REPAIRED MY PHONE THE SAME DAY!!! You never know when there's just a few ratings if the owner's family logged in and gave a place good reviews. There weren't too many ratings for this place, but I called and asked if they had the LCD screen for my phone. They had it in stock, so I raced over. They issued me a receipt and didn't make me pay until the repair was done. Not a cheap repair, but I have a working phone now. They speak English well and they're fairly friendly. Yeah, parking is nasty, but that's Melrose for you. Try this place out. read more

This place is awesome and these guys are on top of it and know what they're doing! I I dropped my iPhone 4S two months ago cracked the screen and needed to get it fixed and finally made the time to do it and this is definitely the right place to come. I was able to receive 10% off for my check in here which was great on yelp! I did not have an appointment and even though they had two other phones they were working on they were able to get my screen fixed in about an hour while I was waiting. I highly recommend coming here to get anything fixed for phones etc. This is also a great place to come if you want to leave your phone and go walk around on Melrose lots of great shops and restaurants. This will be the first place I will come back to if I ever have any other issues with my phone. read more

Dialnet is great. I was looking for a legit place that would fix my iPhone 5 screen for cheap. I called beforehand to see if I needed to make an appointment or anything and they said I could just drop in. Within 30 minutes, I was there. Within an hour, after exploring Melrose for a bit, I came back and it was brand new. They were straightforward, honest, and quick. And it only cost $99. The guy will tell you his honest opinion on different iPhone cases as well. You can tell that they aren't there to rip you off. Overall, great experience. read more

Excellent service. Very knowledable and familiar with all types of mobiles. They have all the proper items needed to do any possible repair on your mobile- if not in stock they will personally call you its available. Quick fix. Friendly staff and very reasonable prices. I would trust Dialnet in fixing the most subtle to most intense damages at your best convenience. Peter is the dopest guy there too read more

I break my cell phone all the time. I dont want the new bold etc. I like my blackberry curve. These guys always fix it and for cheap. I haggle with them sometimes about the price, but I always get what I need and never spend too much. They have other services like unlocking, changing the cover of phones, etc. and lots of accessories. Go here first. Oh and new blackberry batteries for around $30. read more

The people who work at Dialnet really know their stuff. My Nexus One died in a strange way, and they were able to get a part to bring it back to life. Very reasonably priced service. read more

Really disappointing. Came here to get a 5S screen replaced that had been dropped. Paid $79 for a new screen which cracked less than a week later while just sitting in a bag. When I brought it back to them they wouldn't cover it. I've had the phone since it was new and it was in the bag all the time. Now, less than a week after getting the screen replaced it's broken again. For the cost of getting it repaired from them a second time I could have just had it repaired through Apple with a better quality screen. read more

I could not hear anything on my T-Mobile cell phone so I took it to T-Mobile. They tried to fix it and suggested I get a new phone. I LOVE my phone and I am not ready to get rid of it just yet. Any how, T-Mobile (I love their customer service) then referred me to Dialnet and to Peter. All I can say is Peter is AWESOME! Unfortunately, my phone is not fixable, it is the motherboard and not worth the trouble but Peter worked on it and ordered parts and he only charged me $10 bucks for the work. He told me there is no additional charge if he couldn't fix the phone. He did order a part (the $10 cost) and he spent time on it trying to fix it. I really appreciated the service. He is polite, courteous and will listen to you patiently. He did help me work out that I can still use my phone with my bluetooth connection and with a headset, so for me right now, the solution he suggested works great! Ramon T's review is right on as far as the phones go.......Holy Smokes! This place has AWESOME phones. And he does unlock them for you. So if your phone is broken, and you LOVE the darn thing so much you would rather repair it than get rid of it, GO to this place. He told me my total out of pocket expense if he would have fixed the phone would have been between $45-60 bucks, I think this is a reasonable price given my out of pocket insurance cost to get a new phone would have been $70 with T-Mobile. read more

Lifesavers! Went to them an hour before closing on a Saturday, as I was panicking because it seemed it would never turn on. They fixed it perfectly and were SO fast! The guys working there are so amicable and accommodating. All the customers in the store could not stop talking about how great the employees were as well. Wouldn't trust anyone else with my phone! read more

Update: I, myself, ruined my beloved iPhone 5s, by tossing it in my lunch bag along with a leaky water bottle. The water damage ruined my head board, err... hard drive. I could see I still had some data that , with prayer & a gluten-free diet, just might be retrievable. I never, ever take iPhone retrievable advice from any dude or dudette in a storefront slap-dash business that mostly sells phone cards for calling Antigua, Guatemala. After crying a lot over my loss, I hightailed through Hollywood & West Hollywood from my school in Echo Park, right over to Sean, Love, & Peter @ Dialnet. The traffic & parking around the Melrose District is horrific. Why the heck is there a comic book shop & a tofu cafe on Melrose? Sean, the tech guru in this shop, investigated the ruined Iphone thoroughly. Found nothing but a burnt out master drive. I asked to see some refurbished iPhones. Peter, a soft-spoken, but focused tech owner, gave me a discount on an unlocked 5s, lectured me about storing too many photos on the phone. Apparently, there's this thing called the Cloud, where I should have transferred data, but, of course, fearing everything new tech, I ignored & avoided this Cloud. Peter was able to retrieve all my data, including my fabulous party photos from the Tam 'o Shanter. Thank you, Peter, for adding in an Otter case. New phone, same data, new me. Never considered taking my water logged 5s elsewhere. Don't believe the negative reviews. Dialnet delivers. read more

Come in with a cracked screen and a broken LCD. They were able to fix within 30 minutes.

Ok seriously, these guys fix my phone each and every time I get water in it! You think I would learn not to answer the phone while taking a shower but when I have Dialnet to rescue my phone, I don't need to play it safe. read more

This store is the BEST place to have your phone fixed. I have been coming here for years. I have 2 teenage boys who love to break their phone, their screen, whatever is breakable. These guys are amazing. They always figure out the problem, and their prices are the best in town. I wouldn't think of going anywhere else. These guys are honest, and always go the extra mile. Highly Highly recommend! read more

Ok, so here's the deal, most of the reviews in regards to customer service are pretty accurate.....you probably aren't going to get the warm and fuzzies here. They aren't always the friendliest, could be because they deal with the public, and lets be honest sometimes the public can be pretty irritating. That said, I have been here about three different times, every time they have been able to fix my phone in either a reasonable amount of time or damn near fast. The price has always been fair and well worth the service. So if you don't need your hand held and you just want someone to fix your phone and send you on your way, I strongly recommend Dialnet. read more

This place has the largest selection of brand and after market accessories for your mobile and pda phone in L.A. And a very knowledegable staff as well. read more

Great service, honest and fair pricing. These guys are super busy so if you call and they don't pick up or get a busy signal. Try again. These guys are very professional and they did not disappoint. I dropped my iPhone and the screen crack. So I needed to get it fix pronto before the entire sheet of glass on the iPhone comes off. After searching and calling numerous iPhone repairer from Yelp. I decided to go with Dialet because they are one of the few that actually can get my phone done the same day and within a reasonable price range. I hope I never have come back here with my new iPhone. But if my iPhone ever gets a crack on the screen, I will head straight over to Dialnet. read more

Awesome!!! Super quick and great clarity on my new screen! Definitely the go-to for quick & easy screen repair!

THEY need security here...if i worked here i would be telling these mofos off left to right....they do a awesome JOB 100% of the time!

I took my iPhone for a screen replacement. These folks are friendly and the cost is the most affordable anywhere. I tried calling a few other places, and Dialnet has them beat in cost and service. It took an hour and a half. There are things around there to do to kill time if needed. Otherwise, the AC is on in their shop. If something isn't done right the first time, they will take care of the issue immediately. I would definitely go here again for any phone repair. Great, friendly and affordable service. Thanks guys! read more

Hopefully, I'll be able to update this review with more stars soon, but here's the news so far: I brought my iPhone in because my power button was dodgy. They replaced the button, and I walked away with it working perfectly fine. However, I noticed that the battery indicator wasn't working properly (even when it was charged to 100%, it still said 87% -- weird). So I rebooted my phone, and now it constantly reboots, even after a factory reset. It's never had this problem before. Ever. So, for now, they get five stars for fixing what they say they would fix for the amount of money they quoted and in the time they quoted, but they get three stars taken away because they broke something, and I'm not sure what yet. Stay tuned for more on this saga! ------ Update: I brought it back to them early this morning, and they were very nice and said that the new part may have been shorting. They replaced it, and said that it was working fine. I can't fault them for a dodgy part, and they were very quick about fixing it. Hopefully this will fix the problem entirely, and if it holds, I'll be happy to upgrade my review to 5 stars. read more

I contacted Dialnet On September 13, 2010 to inquire about the possibility of repairing my trusted Verizon LGVX 8300 whose LCD screen was no longer working plus there was a plastic cover that was cracked and needed to be replaced. Right away, the lady on the phone was knowledgeable, super friendly and quoted me a price that was very reasonable. I assume that because it was a busy day, I had to leave my phone and come back the next day on the 14th of September to pick it up. When it was returned to me, the phone's LCD had been replaced and looked like new, the plastic cover that was broken was replaced, and they even had a brand new original battery that was sold to me for a very reasonable price. All I can say is that this store has people that genuinely care, all are very fair in their pricing and I would not hesitate to recommend it to anyone in need of repairing a cell phone that is either out or warranty or out of date for that matter, why replace something when it can still work for a couple of years more? and if so, I would take it to Dialnet ASAP to have them fix it so you can be up and running in no time. Thank you! read more

Just walked in here and got my screen fixed in half an hour. My screen was badly cracked with shards of glass falling out of it. The phone now looks and feels new, plus they gave me a great deal. Go see Patrick for quality phone repairs. Thanks so much yall amazing :) read more