Dear Mr James,
I thought it might be helpful to drop you a line about the quality of the service my dog, Bess, received when we went to Sue Alexander fro the first time last week. We had previously used the services of Debbie and were uncertain asto whether Sue would deliver the same quality of service.
Bess is a lively three year old springer, who does not respond well to strangers and can be a bit of a handful. All I can say is that Sue was absolututely superb in how she handled Bess, explaining exactly to us what our options were, what she suggested she was going to do and how Bess looked after her "wash and cut". For her part, Bess obviously thoroughly enjoyed the experience and her whole demeanopur showed how proud she was afterwards with the "new image".
I would recommend Sue to anyone, not only for the quality of her professional services, but for her friendly manner and natural warmth. What comes over is someone who knows and loves what she is doing, is very knowledgeable and has a genuine affinity for dogs.
All of which reflects highly on your selection and training systems. You are delivering a service of quality to the community.
Yous sincerely,
Kevin Hickey FBISC MBE, Consultant in High Performance Sport read more
