1. Diagnostic Professionals

1. Diagnostic Professionals

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Pembroke Pines, FL

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Diagnostic Professionals

2.3 (9 reviews)

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Akumin - Pembroke Pines - Appointment screening

Akumin - Pembroke Pines

2.1(34 reviews)
0.0 mi

I am beyond frustrated and honestly alarmed by the level of negligence at Akumin in Pembroke Pines…read more Last Tuesday, I brought my daughter in for an MRI after she suffered a tibial plateau fracture in her right knee a serious injury that requires prompt evaluation. We made it absolutely clear that this was urgent. By Friday morning, we followed up again and stressed that we needed the report immediately to proceed with a critical orthopedic appointment. We were told the request had been submitted and that it would be handled. That turned out to be empty reassurance. As of now, there is still no report. No urgency, no communication, no accountability. Meanwhile, my daughter is in pain, and we are left worrying about improper healing and long-term damage because of this delay. This is not just "bad service." When a diagnostic center delays results in an urgent case like this, they are actively putting patients at risk. In this case, a child. What makes it worse is the complete lack of follow-through. Once payment is taken, it feels like the responsibility ends there. No one takes ownership, and no one seems to care about the consequences. If your situation is even slightly urgent, do not rely on this place. You may end up paying the price in ways that actually matter your health.

Horrible experience, do not go here! I waited weeks for an appointment, received a confirmation…read moretext, completed all requested paperwork, and took time off work only to arrive and be told my appointment had been canceled. No one notified me beforehand. As a single mom, I arranged childcare, drove a significant distance, and lost income from missing work, all for nothing. I was told the appointment was canceled because they did not have my doctor's clinical notes, but my doctor's office confirmed they had already sent them. I was also told they had called me to notify me, which was not true and could not be verified in my phone records. What made the situation worse was the lack of empathy and professionalism from the front desk staff. There was no apology, no acknowledgment of the inconvenience, and no attempt to help find a solution. Patients deserve better communication and respect for their time.

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Diagnostic Professionals - diagnosticimaging - Updated July 2026

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