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    Diagnostic Professionals

    2.3 (9 reviews)

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    Akumin - Pembroke Pines - Appointment screening

    Akumin - Pembroke Pines

    2.1(32 reviews)
    0.0 mi

    The people making the appointments for all the Akumin facilities leave a lot to be desires. One guy…read morei spoke with was rushing me off the phone. I wasn't even being annoying lol The receptionist didn't have any information regarding me logging in to get my results. All she knew is they are not on My Chart. I looked on their website and I think I figured it out. It just felt awkward. Finally, I was called in. Shakira performed my xrays and she is a sweetheart. She is who brought up their score. Shakira is so professional and kind. She made sure I was comfortable. Hopefully they can find my staff members with Shakira's positive attitude and ideal training.

    I am beyond frustrated and honestly alarmed by the level of negligence at Akumin in Pembroke Pines…read more Last Tuesday, I brought my daughter in for an MRI after she suffered a tibial plateau fracture in her right knee a serious injury that requires prompt evaluation. We made it absolutely clear that this was urgent. By Friday morning, we followed up again and stressed that we needed the report immediately to proceed with a critical orthopedic appointment. We were told the request had been submitted and that it would be handled. That turned out to be empty reassurance. As of now, there is still no report. No urgency, no communication, no accountability. Meanwhile, my daughter is in pain, and we are left worrying about improper healing and long-term damage because of this delay. This is not just "bad service." When a diagnostic center delays results in an urgent case like this, they are actively putting patients at risk. In this case, a child. What makes it worse is the complete lack of follow-through. Once payment is taken, it feels like the responsibility ends there. No one takes ownership, and no one seems to care about the consequences. If your situation is even slightly urgent, do not rely on this place. You may end up paying the price in ways that actually matter your health.

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    Diagnostic Professionals - diagnosticimaging - Updated May 2026

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