We've been at our new apartment home for over a month. Absolutely love it. Quiet, serene,…read morebeautiful! Inez, the real estate agent is one of the most delightful, knowledgeable, considerate agents. She truly assisted us from Start to Finish! Moving can be a very stressful event. If it wasn't for Elfant Pontz the experience would had turned out harder. The staff had a checklist that enabled us to get everything done regarding our apartment home. I would recommend Elfant Pontz to anyone looking to live in any of their properties! It's worth it...Estupendo! Amazing! 10++++ kudos and stars!!!! Carlotta "Zaire" F.

Slum lords. The difference in the landlord i have now and…read moreelfant pontz is night and day. I would highly advise people to not rent from EP. 0/10, WOULD NOT RECOMMEND. When i first toured my apartment and moved in 3 years ago, the leasing agent lied about so many things. I understand it's her job to get people to move in but straight lying about it stuff that shouldn't be lied about it's crazy. For example the bathroom window was broken when i moved in but yet the agent told me everything was as is and no additional repairs would be made to anything in the apartment. How are they out here renting apartments with, broken windows? Thankfully the building owner fixed it. During my time renting from ep they were a terrible management company. Whenever i'd send maintenance requests it would go 1 or 2 ways. I would immediately get an auto response email noting the request has been received. After that, they would either contact me back asking me a bunch of questions about my request, essentially gas lighting me. Or they wouldn't follow up until i reached out again a week later and they'd always say they were busy. I started putting in the maintenance requests everything i did myself to work on the issue. Bc the way they are it seems like they try to do everything they can to get out of fulfilling maintenance requests. It's so crazy because one day last spring when i came home and was sitting in my car, i saw a rat running from the grass to the trash cans. I immediately sent a maintenance request for exterminating services. They emailed me back saying "are you sure you saw a rat and not a mouse?" That took me out because I'm not blind and it's pretty hard to mistake a rat for a mouse because the size difference. The next day i got home and i saw the rat again and instead of getting out my car i took pictures and emailed them, so they'd actually believe me. That's a prime example of how they would gaslight me with maintenance requests. They really tried to tell me I saw a mouse, mind you I have 20/20 vision. Lastly, they like to mix up words or don't know the meaning of damaged and not clean are. When i told them i was moving they sent me a vacate letter. On that it clearly indicated i would get my security deposit back less any damages. Nothing was damaged in the apartment and i have proof from videos and pictures. They made something up to keep part of the security deposit and said the stove wasn't clean so I was charged for that. I wouldn't recommend renting from EP. Believe the few scattered one star reviews about EP. Oh yeah the leasing agent came to inspect my apartment for painting issues a few months after i had my son in fall 2023 when he was 3 months old. Tell me why she came into my apartment after just finishing smoking a cigarette, so i could smell it on her. She smelled so bad that I had to cover my nose with my shirt. Everyone knows you aren't supposed to come around little babies smelling like cigarettes. Smh

Quick response and thorough. They made the transition seamless for me. They were able to work with…read morethe former property manager to get all of the necessary paperwork and I didn't have to do it. Pricing is fair and they were flexible in the area that I needed without any hesitation.

Evan was great! He was responsive and the apt was rented quickly. The tenant was also great…read morequality.

Absolutely horrible. Very unprofessional, lack communication and they do the bare minimum when…read moreproviding property management services. Mike and his team go days and sometimes weeks before resolving issues. They create more issues with tenants due to their lack of responsiveness. Additionally, Mike exhibits very retaliatory behavior. When I formally informed him we would not renew the contract for property management services he abruptly ended services providing less than 48 hours notice and made no plans to transition documents, keys or utility bills that they had been managing. Truly one of the worse property management companies I've ever worked with. It's been a breath of fresh air to move to a new company.

Jim was supposed to be representing us as well as the seller, but he didn't review any documents…read morewith us and consistently ignored/forgot my wife despite being reminded repeatedly to include her. Also, there were some inconsistencies about what he said regarding multiple offers. Later when we wanted to compare his title company fees with another, we found it had multiple junk fees, and what's worse was a line item for extra commission! The brokerage must have told the title company to charge us extra. Unbelievable. Jim has done almost no work for us, but he/the broker wants to be paid extra. When questioned about the title company fees and the extra commission, he claimed that he had "no idea" about them as if he had never seen these types of fees before.

Had the pleasure of having Ms. Wells notarize some documents for me. She was quick, efficient, and…read morereasonably priced. I will definitely use her again.

I called in the morning for notary services and made an appointment for that afternoon. Tony is…read moreprofessional, personable, and reliable.. Easily got the job done. Nice to have a local notary!

The last part of my lease, Bay Property Management took over my lease. I must say they were 100…read moretimes better than my old management company. Their response time was faster, they were much better at customer service and they were willing to do what was needed by their tenants. Deceane was exceptionally courteous and willing to help. She was understanding and got back to me right away. When I moved out, for reasons not having to do with Bay, she was helpful and responded to all of my questions. She even had a walk through done the day after my lease ended. thanked me for taking such good care of the property and got my security deposit back to me quickly. I would highly recommend dealing with this management company and especially Deceane. Mary Callahan

Another update !…read more Geanie Ramos strikes again. Unfortunately, every interaction I have with her is met with unnecessary hostility and an unprofessional attitude. We recently discovered mouse droppings in our garage and even caught a mouse for the first time in the three years we've lived here. Since the neighboring townhome has been vacant for over a year and shares a garage wall with ours, we reached out to our property management company for the HOA's contact information. As renters, we don't have access to HOA information--that's something the landlord or property management company typically handles. Instead of simply providing the contact information, Geanie chose to respond with another unnecessarily rude email. A simple request was met with attitude instead of professionalism. I work in a corporate healthcare environment, and if I spoke to my clients, colleagues, or patients the way she speaks to tenants, I would expect to be disciplined. Professionalism and basic courtesy shouldn't be too much to ask. Interestingly, she always seems pleasant when communicating with my MALE fiancé, but whenever I reach out, the tone is completely different. I can't explain why, but the difference is noticeable. I've forwarded these interactions to her supervisor multiple times because this has become a consistent pattern. If we ultimately decide to leave this townhome, it won't be because of the property itself--it will be because dealing with Geanie has become so unpleasant. Tenants deserve respectful, professional communication, especially when reporting legitimate maintenance and safety concerns.

Been a tenant for a year, and have a laundry list of issues with this place terrible management and…read morepoor customer service. Once you sign the lease plan to never hear back from them again. Please recognize reviews from actual tenants and not from someone who completed a 10 minute tour. Just a few issues to state during move in my appliances were not working right and I was given the wrong code for the front door in the hot SUMMER. They are in the middle of selling the property and they will come in with no notice and less than 24 hours notice multiple times. Once i did not know anyone was coming and I was on the toilet!! Please spend your money elsewhere I am begging you they are a disgrace to philadelphia.

HELL Properties is by far the worst living experience I have ever had. I moved out in June and…read moreended up talking to a colleague tonight that sparked my disaster of an experience, and hence, my writing of this review. I can't add anything new that others haven't mentioned, but really just want to emphasize the noise, lack of care from the management, and headache that comes with (attempting to) signing a lease with them. The low rent will cost you in the end. Yes, it's beautiful, but there's more than meets the eye. Don't do it. By any means. For real.

I listed my house with Lori. The listing came amazing and she allowed me to pick the asking price…read more She is so knowledgeable, organized, and sweet. I feel so confident going into house sale.

Raphael Castro Injury Law and myself -- we sued OCF Realty, LLC and won by a landslide victory!!!…read more My biggest recommendation after renting from OCF Realty, LLC: Keep excellent records, document everything, and never rely solely on phone conversations. It's not what you know--it's what you can prove. Save every email, every work order, and every written communication, take clear photos of all issues. If you have an in-person or phone conversation, write it down immediately afterward, including the date, time, everyone involved (including yourself), and a summary of what was discussed. This is called contemporaneous documentation. If you ever need legal representation for a landlord-tenant dispute, I highly recommend Raphael Castro of Castro Injury Law. Raphael was phenomenal throughout my case. He was knowledgeable, responsive, and guided me through every step of the process. Contact information below * Raphael Castro * Castro Injury Law * www.CastroInjuryLaw.com * (215) 369-0460 You'll thank me later!!!

I used this agency to rent a house and have been very disappointed by them. Before I moved in I…read morewas told some things would be fixed and they never were. They never get back to you and ignore phone calls. I would not recommend this agency for a rental or property management. I also found a contract in the cabinet from the last people that rented here and they had the same issues apparently. Real shame.

Just in case anyone was not turned off by the other, older reviews, I am providing a brand new…read moreterrible review. Avoid Kershaw at all costs! NOTE: They are not Kershaw Esposito anymore, Esposito left. My friend and I used them to manage our Manayunk property for almost four years. The first year and a half was great - more due to the fact that they lucked into a set of great tenants and during that period, nothing went wrong with the house. After that, things started to go wrong. Our second set of renters had the police called on them multiple times, causing problems with neighbors and worse. Apparently these incidents were brought to Kershaw 's company - who didn't inform us until the police started calling us as the owners of record. Not good. And it only gets worse. After ending the relationship with these tenants, Kershaw's agent started showing the place. It wasn't until I returned to Philadelphia that I learned they were SHOWING THE PROPERTY WITH THE POWER CUT OFF, FISTHOLES IN THE WALL AND FILTH COVERING THE FLOORS. The agent didn't bother to inform us of any of us and the place sat empty until I visited it by chance. Kershaw himself assigned us a different agent. Who helped us clean the place and get it show-able again. A few months rent lost - but we eventually found renters, but this new agent was standoffish with us every time we asked for an update, pictures or other details about the property. Eventually this relationship became too strained and Mike Kershaw took over the management himself. Things were great for the first month - he helped us get new carpets installed and, supposedly get the place presentable. But three months later there was little activity and we finally switched to a new company. The new managers informed us that the place was still filthy (Kershaw's cleaners didn't do a good job), the bathroom door was missing a doorknob, several lightbulbs were out, the stairs to the basement were rickety and some slats were broken and a whole host of other problems. In fact, Kershaw had informed us that they had removed some old furniture left in the place, but it was all still there. It took the new manager over a week to track down Kershaw and get the keys for the place. If my co-owner and I still lived in the Philadelphia area, we'd be taking them to court for their gross mismanagement and breaches of contract. But alas, suing them would be too inconvenient for us and they will slide by with nothing but a negative Yelp review.

Never in my 54 years alive have I been approached by a realtor like @Helen Hoffman Kowalchik!…read more She moved our appointment multiple times, I was more then undstanding, even suggested we reschedule due to her emergency! She insisted no, she was at a open house in area, she be there. I got lost, was late, called and ask could u stand outside, I can't find u? I was greeted with aggressive attitude, said u can walk urself in, I said I don't know where I'm going, she said up the stairs! She claimed I YELLED at her, I do not raise my voice to anyone! She claimed she's the landlord. If she is, good luck, I wouldn't rent a rock from her !

Helen and Rob not only have the patience of GODS, but their attention to detail, passion for their…read morework, and overall genuine desire to help their clients as best they can, is simply unparalleled. Ignore the solitary negative review. Dude is obviously a moron.

Being a first time home buyer, the task of not only searching for a future home in an already…read morelimited + difficult market, but also finding the perfect person to guide you, advise you, understand your vision, represent + advocate for you can seem like a daunting task. If you are feeling this way, I implore you to pick up the phone or click on the connect link and reach out to Liz. After our very first call with Liz, my husband and I were relieved to know that our search had come to an end. We were greeted with such warmth, charisma, knowledge, professionalism, and most importantly confidence. After our call - we knew we had the right person by our side to navigate us through this market + get us to the finish line. Throughout our home buying journey Liz assisted us with: - Curating a refined MLS portal that my husband and I could easily interface with on a day-to-day basis to stay on top of the market + new listings. - Connecting us to the best network of professionals to assist with all of our home buying needs, ie. (mortgage brokers, inspectors, title companies, insurance professionals, etc.) the list goes on... - Getting us in to see homes as quickly as possible and almost always before they hit the open house market. - Providing her expertise during walk throughs/site visits and engaging us while educating us on what to look out for. - Brainstorming creative angles to work up the perfect offer and set us apart + ahead of other buyers flooding the market. - Keeping us on task, focused, informed of upcoming deadlines and always one step ahead of the game so that we never felt overwhelmed by the process. In just 2 short months we found our c.1700s dream Pennsylvania Stone Farmhouse + the rest is history. Without Liz, her team, and network of talented and dedicated professionals working around the clock; this would never have been possible. We were lucky to have crossed paths + have gained not only a lifelong realtor but also a friend in the process. Don't second guess this decision - you owe yourself the opportunity of a great home buying experience with someone by your side that you can truly trust, that advocates for you WITH or WITHOUT you in the room, and that truly cares. A big shoutout/thank you to Liz and her team!

Liz was a dream come true for us. We were looking into home buying for the first time and didn't…read moreknow much about the local are or the process. Liz patiently walked us through everything from the local market, to finding the right lenders, and even guided us through an offer we needed to make within hours of seeing a house. She's who you want on your team when you're figuring out what you need and how to get it in a market that's constantly changing. And she's not just great at understanding what buyers/sellers are thinking - she gave us detailed information about construction, helped us think through layouts, and just generally provided a deeper level of knowledge than other realtors we met. She was especially great at breaking down the differences between buying in the city vs suburbs and understanding the Mt Airy/Germantown area! Even better, she was a constant cheerleader for us! We knew Liz would tell us the truth about our expectations or focus on our needs rather than just closing on a property - she was excited for us and truly wanted to help us find a home we'd love. If you're looking for a home in Philly, Liz and her team are THE way to go - we never felt like we were anything but her top priority!