In 4 1/2 years here, we've used 2 other carpet services. The 1st was AWESOME. We stayed w him until…read morehe retired. Always 3 rooms + hall/stairs @$150-$165, which INCLUDED: pre-vacuum w pro shopvac, pre-treatment for stains & pet spots, deep steam clean, spot removal w a commercial-level rotary cleaner, excess water removal, post-clean raking, & enzyme odor treatment. Our last call was to a "green" company whose products/equipment unfortunately did not clean the carpets so this time I tried Pro Cleaning Solutions, which I found via Google. When I scheduled over the phone, I was quoted $65 per room for 3 rooms, which was ALREADY UPCHARGED TO INCLUDE: vacuum, pre-treatment of spots/pet stains (I had made it CLEAR on the phone that one of our dogs is in poor health), cleaning, AND odor treatment. FAR higher than average, but w our daughter's wedding in 4 weeks I reluctantly agreed. This was a bitter reminder to TRUST YOUR INSTINCTS! On 11/3, 2 men arrived at 8:15; one the company owner. After a short walk thru, he said we must pay ANOTHER $35 for odor treatment in just ONE room. I said this was included in our quote, but he insisted this was added & more thorough. I refused; he then lowered to $25, like a used car salesman. But he insisted it was necessary. Again against my better judgment, I agreed. After 30 minutes trying to get their equipment to start, he said they needed a "new fuel pump" & rescheduled for 1 pm. He said he'd apply the "EXTRA odor treatment" so it could "work in the meantime." I was then astonished to see him walk around maybe 9 sq ft w a generic spray bottle of odorless, clear liquid & mist it around once from a standing position. I could have done more w a $6 bottle of Febreeze! They returned at 10:45, & again I was shocked at what I observed. Other companies ALWAYS use powerful pro vacs before cleaning. This is ESSENTIAL! Loose & deep dirt/debris will just be soaked & gummed into place, not removed! NONE of the stains/spots were given ANY TREATMENTS (pls see their OWN DESCRIPTIONS of their carpet cleaning & odor treatment on their website). The other man used a basic wand-style steam vacuum to quickly go over each room once, leaving behind damp piles of fuzz/fur/hair/crud. He didn't even vacuum or rake to collect those so they wouldn't wind up back in our carpet. NO treatment for long term odor control or work on all the spots they missed. NO excess water removal. The wand wasn't even strong enough to fluff up shallow indentions left by the 3 light things we'd moved (a wood-framed chair & the XS wire crates my 6 and 8 lb Poms sleep in). I wound up fluffing those myself w a .99 PLASTIC HAIR COMB after they left! Carpet was left sopping wet. Not only dangerous, but made the whole cleaning pointless! DAMP is one thing. This was puddles-forming-WET, which collects MORE dirt like a magnet. It also houses & grows BACTERIA, which causes new odors, health risks, & damage. While observing, I was looking over the website, to see if I'd misread the steps that were promised. NO - they were SKIPPING them! I did find a coupon - to be presented AT TIME OF SERVICE - for 3 rooms & hall "Silver Package" $79. When they finished, I pointed out the coupon. The owner said he had already given us a "big discount". But, he said, there was a $40 PER ROOM surcharge for the "additional services" - none were performed! Then he claimed his price was better than the coupon. Well, the total we got gouged for was $238.15. That would be ridiculous even if they had DONE the work! Addressing my concerns to him was pointless; he had slick salesman responses for everything. I wanted him out of my house. I paid via the Housecall app, and prayed they'd done a better job than it seemed. They had not. The spots we'd been highly charged to have removed were still obvious, or began to reappear like reverse magic. The smell of now-soaked-but-still-not-clean carpet got so bad, we had to open the doors & windows. So much for that $25 odor treatment! 48 hours later: carpets still not dry. Stains/spots still evident in every room. An awful musty smell downstairs that we have NEVER had before. I spent the weekend in furious tears, while my husband just spent it FURIOUS. I do not like confrontations but I would give anything to go back & refuse to pay until they did every bit of the work! As it is, we won't allow them back across our threshold. We'd be NUTS to trust them to come back into our home, when they have already been so dishonest. We simply want our money back - they have a written satisfaction GUARANTEE, and now we must hire a different company FAST to correct this. I will never ignore my instincts again!

The crew came in to our home with what I'd call beyond impressive safety and professionalism. You…read morecan tell right away that they have turned this service into a craft. Our light colored carpets look as if they were just installed!! The smell is so pleasant and welcoming. Our micro fiber couch looks like we just bought it again. I will be using them again in 6 months. They beat every quote I had gotten. 3200 sqft and they had it back to brand new in a couple hours. Days later and not a single flaw in the carpet. No stains returned! With three boys and zero stains, I'm blown away!!

Called the national franchise restoration company and they quoted me $32,000 to remediate my home…read more After I picked myself up off the floor I politely asked them to leave and I found Atwood Restoration Service. They are a local family owned disaster restoration company her in Fort Worth and did the same job for 1/5th of the price of service pro. Call This company!

Fantastic experience from start to finish. We had our roof replaced, new gutters, leaf guards,…read moreupdated windows. Painted the exterior of the house. Power washed and stained and sealed our fence. The whole exterior looks fresh and updated. Quality work, great communication! Highly recommend Brettco Roofing! Larry Z

Very honest! High-quality work! Reasonable price! We had a very large (nation-wide), hard-sell,…read moresiding and window contractor come out to look at squirrel-damaged siding. Salesman pointed out multiple roofing "issues" they could "fix" with a new roof as well. Decided to call Brettco because I was very pleased with roofing jobs they did on a previous house of mine and M-I-L's house. They did a very thorough roof inspection and reported the roof was fine. I asked who they recommended for siding repair and turned out they could do it, as well as painting my soffit and fascia which were a little tired and faded. Their painter revived a front door that I was afraid was too far gone! The siding replacement and painting of all siding, soffit, and fascia was perfectly executed, and they left absolutely no mess behind! I have dealt with a bunch of contractors over the years, both at work and on my houses. Brettco is the only one I have ever endorsed publicly or on social media!

They came out to review the site before quoting the job. The request was sod removal to a depth of…read moreminimum 3", sod removal and leveling an area, and covering everything with commercial grade landscape fabric. I specifically requested the use of a sod cutter and commercial grade landscape fabric. The landscape fabric began ripping and pulling out within hours. Some portions were layered with multiple scraps. They removed dead grass and some dirt with a combination of shovels and a tiller I provided. They did not have the right tools or materials. They assured me they could remove the sod and would also spray the remaining roots so it would not return. I reached out about the poor landscape fabric within 24 hours. 9 days later when boulders were placed it was apparent that in most areas the sod was not removed at all. They did not spray the grass deterrent. When I spoke to them 9 days later they made many excuses for the poor quality of work, and blocked me on their contact number and all accounts. Pictures taken day 1 and day 9 after work was "done." $1700+ for the work and materials...

If I could give zero stars, I would. I'm writing this to warn others stay far away from this…read morecompany. They are scammers, plain and simple. Not only did they do a terrible job, but they also overcharged for their so-called "services." What's worse, they took credit for work they didn't even do work that was completed by someone else entirely. When I brought this up and tried to resolve the issue calmly, they didn't take any responsibility. Instead, they got angry and even threatened me. This is not just unprofessional it's downright shady. Please don't make the same mistake I did. Avoid them at all costs.

Plumbers themselves were incredibly kind and knowledgeable. We were not told the entire time we had…read moreplumbers at our home what anything would cost. We were later slammed with a very large bill, and an incredibly rude billing agent calling for payment. We had to seek out an itemized receipt for work that was done to understand what the charges were. Pricing seems to be off as well. Jetting our lines at our home in Houston was $350, where as their price was $455. I hate giving poor reviews on family-run business, but the billing side of this experience was incredibly mismanaged and downright unprofessional.

We had a person come out to look at our broken faucet. He said he would need order the part which…read morewould take a few weeks. After several weeks, I had to call them to get an update. This has taken place 4 times in 9 months. The follow up or lack thereof is nonexistent. I would not use them for any kind of low dollar jobs. They don't care.

Crowley consumers beware Over the weekend I attempted to…read morepurchase Bobcat attachment from Anthony Armendariz a presentive of Lonestar tile and granite company in Crowley. I drove up from San Antonio to purchase the item and met him at his family's Lonestar Tile and Granite business location on FM-1187 shook hands with everyone and paid the agreed price to directly Anthony Armendariz in cash. There were other people there his uncle, his girlfriend who I had been communicating with and other workers. When I arrived, it was already dark and the item was already hanging from a forklift ready to load. It was late and I was in a hurry to get on the road back to San Antonio, so I quickly loaded the item and left and no point in our communication did anyone ever mention the item missing parts or being not functional. 5 minutes down the road I stopped at QT to fuel up and to check my straps as the items was big and heavy. While checking my straps I noticed the item was missing the main hydraulic control component. I immediately call Anthony Armendariz girl friend who is the persons I had been communication with, and she said that they were not aware that anything was wrong with or missing from the item and said they would be happy to return my money. She also said that there was some parts that possibly went to the piece of equipment at the business and I could go back and look at them. At this point I was pretty sure it was just an honest oversite, and the part would be found at the business, and I would be happy to take it with me and sort it out when I got home but not luck. The missing very important and very expensive part was not able to be found I then communicated this to Anthony Armendariz and his girl friend and they then stopped communicating with me at all. I decided that my best course of action was to unload the item and leave it there and with the hope that these people would do the right thing and return my money. Unfortunately I had to much faith in the honestly of the company and this family and they will not return my calls or messages. I am posting this because this is a family business and if this is how they operate it should be known to community. I am still hopeful that they will do the right thing but we will see and I will up date this if the situation changes.

Amazing service and selection! The installers did a phenomenal job, cleaned up after themselves…read more The process is very reasonable and all inclusive. Highly recommend!!!!

I've worked with Frank and the rest of his team at Ubuildit on the design & construction of over…read more100 homes since 2017 and they've been great! I've referred several of my friends, family members and clients who have all had outstanding experiences.

We did our due diligence when making the decision to use U-BuildIt and based on the reviews we were…read moreconfident in that decision. We are only 50% complete at this point and are truly disappointed in the franchise in Lake Worth. As we have progressed through the build we have run into a multitude of line items that were well underestimated even though our estimator had detailed information from us, our architect and in some cases the actual vendor. We have tried repeatedly to set up a meeting with the franchise owner and have never heard back. The invoices for payments 2 and 3 arrived on time but still no response from the owner. While the concept is good, the execution in Lake Worth TX is not up to snuff.

Eugene was very knowledgeable about replacing my driveway and all aspects of the job, from tear out…read moreto the curing of new concrete. He obtained all required permits and obtained all inspections, and his crew met all scheduled deadlines. He added the walkway from the driveway to the house at no cost only because without it the job would not look complete. His crew was very professional and completed the job with little guidance needed and kept us informed of each step along the way. Eugene returned twice after the completion of the job to make sure the area was left as they first found it, removing all debris and checking on the curing of the concrete. I would recommend Eugene, Fort Worth Concrete Contractors and his crew to anyone wanting a first class driveway replacement.