CabloOne aka Sparklight (now who in hell came up with a name like that)…read more 1. Billing departments: a. They do not give payment arrangements. Do dice. They thrive on doing reconnects however they don't actually do them anymore the big computer in the sky no one supposedly has access too!. If you're one to Gamble with posting times then do an eCheck payment through there payment system, you will be automatically re connected within less than a minute. 2. When you don't sign up for paperless billing, that must mean to CableOne don't send a bill at all. There are some like myself that refuse to pay anyone without a payment request or bill that's how I ended up disconnected. 3. When you're speaking to a rep in regards to service and you ask for an internet speed upgrade and your quoted,. They say your monthly rate will increase by , xxx.xx but your next bill could be a little more,. CableOne version o if a little more could be a few cents to a few hundred bucks any billing erros are considered the fault of the customer. I Will have more later Rob .

Customer service is a joke, the ISP (internet service provider) says they give you "50mbps" but in…read moreall reality the quality of the connection is terrible. I would recommend either century link or comcast. Every time i have called I have not been able to get my problem solved and they refuse to fix the patchy connection and the extreme slow times. Even now this web page took a while to load because I am running on 1.75mbps, while paying for 50mbps.

This service is NOT very good! I had to call a number of times just to get them to answer the phone…read moreand when they did try reporting an issue and that took another week or more and no call back. I had to call the office to find out what was going on with my service. when they did come out two weeks later all the did was replace a little white box and said OK you all good now. far from it. my download and upload speeds suck! i did a speed test from my computer because that's what they said when they did come by and my results were just as bad as using the cell phone to run test. 1st 1.9/1.2, 2nd 2.9/ 0.2 3rd could not connect. SMH!!! We live west of Roswell- DO NOT USE THIS SERVICE!!!! ***Ran test 9/8/24 @ 6:17pm= 2.4 DL/ .97 UL How do watch anything at these speeds?? YOU CAN'T!!

was great friendly and all around good service and got us in the next day when it originally was a…read moreweek wait

1). Professional 2). Quick…read more3). A good technology team 4). Consistent 5). Helpful If you can find this within 100 miles, I'd be shocked. This business is the best that I have found in both Ruidoso & Roswell. Excellent!

I bring my computer into Alva/Eclips Computers whenever I need a repair or upgrade. They are great…read morepeople to work with. Their prices are reasonable. And the quality of thier work is next to none.