I spent a lot of time researching florists in the Memphis area and finally decided Holliday fit the…read morebill. I ordered an arrangement to be delivered to my friend for her 40th birthday that was a few days away. I requested delivery for the day before her birthday so she could enjoy them throughout. I also requested they call her prior to arrival to ensure she was home (since I wasn't sure what her plans were when I ordered them.) The day of the delivery, it was early evening and I had not heard from the recipient that she had received an arrangement, so I became concerned. I called Holliday to inquire and told deliveries were still ongoing. The lady I spoke with on the phone was very helpful and said she would call the driver to see where they were with the delivery. I explained I wasn't so much worried about the timing even though it was starting to get a little late. However, I did advise that the driver no longer needed to call my friend to confirm she was home since I had already confirmed she was there and not planning on leaving for the rest of the evening. The shop employee stated she would let the driver know. A couple of hours later, my friend thanked me for the arrangement she had just received. She said she missed the initial delivery attempt because the driver called while she was trying to put her small child down to sleep. Fortunately, she was able to call the driver back to let them know she was home, then they delivered the arrangement. A bit frustrating considering I had updated them but they called anyway. I only saw one small picture of the arrangement, but it looked OK from what I could tell. She seemed to like it so it was mostly a win at the end of it all.

My wife absolutely loves this latest arrangement! They always do such beautiful work. I'm so glad…read morewe switched to Holliday Flowers. We always have some changes from their typical arrangements, but they are happy to accommodate special requests and give us something beautiful to enjoy.

Was out of town for spouses birthday and Valentines day. Apparently my old stand-by has closed so I…read morelooked for the highest rated florists in the area. Holiday offered to create an arrangement in my price range for birthday, and I selected another from their suggestions on their Valentines day page. They delivered when they promised, and the prices were fair and competitive. Best of all, my wife loved both.

Over the years, I have sent a "Euro Gardens" to friends from Holliday's and they are absolutely…read morebeautiful. They are well made, balanced with both greenery and color and delivered consistently as described over the phone when I ordered.

You need to walk a few times around to honestly see everything. There are so many beautiful…read moreselections at Christmas time. I will visit again when it's not a holiday season. I thought the prices were reasonable for what the products are. Barb was extremely nice helping us pick out ribbons for John Mark to make us two Christmas bows. We will return y'all!!

Wonderful staff and atmosphere . The shop is filled with beautiful merchandise and excellence…read more Lots to see and learn

Oh my goodness!!! I could not have found a better customer service experience if I searched for a…read moremillion years! I called to see if they could do a same day delivery for my dad's 95th birthday because our plans changed and I couldn't be with him. Jerry said he would call his driver and let me know. When he couldn't get a hold of his driver, he called me back and said he would personally deliver a basket to my dad! He asked me what I would like and took my order!!! He picked some of the freshest and most delicious nectarines and cherries and snack mixes ever! The basket was delivered as promised and he kept in touch and let me know the progress every step of the way! My dad was so pleased he called me three times that day to thank me for it! I called friends and family in Memphis that day to recommend Albonettis to them and I hope that y'all will try them too! It's a family business that's been in business for 70 years! Please help keep this amazing man in business for at least another 70 years. I don't think you'll be disappointed at all! Thank you so much Albonettis!

I found Albonetti's on the internet. I needed to provide a gift for my "secret" friend for…read morefriendship month who lived in the Memphis area. I handled the entire transaction online/phone. The customer service was immaculate. I emailed and was immediately contacted to confirm my order. He helped me make a selection within my budget via the phone. The basket was delivered the next day as requested. My friend loved the basket that included fruit, cheese, crackers, chocolate and wine...everything needed to help you relax after a stressful day. I was sent a picture of the basket and notified upon delivery. I highly recommend Albronetti's and will use them again.

I wanted a festive holiday centerpiece to take to my mother this week. Every year I usually go…read moreon-line and pick out a table centerpiece from FTD, 1-800 Flowers, Teleflora, etc. And, every year Mom gets a beautiful centerpiece from local florists like Mary's Flowers, Bartlett Florist, Premier, A Perfect Bloom, etc. I understand they may not have the exact lowers, accents, vases etc,. but, Mom always received a similar centerpiece that is as beautiful as the one I ordered. This week I picked out a beautiful tree shaped centerpiece from Teleflora and sent one to my work so I can take this to Mom(She can not hear the door, and I did not want it left in the elements outside). You can see my receipt with a photo of what I ordered, and the photo of the centerpiece Pugh's sent me. This is what a $100 comparable arrangement looks like from Pugh's. I tried to call when this arrived and could not get through to someone until the next day. The person who I spoke with identified the arrangement I ordered as the Luxe Winter Tree and told me they did not have a square gold vase and the arrangement they sent is comparable in quality and value to the arrangement with the 6 roses, 3 mums and 3 snapdragons. There is a switch on the wood box that does not work. I texted this picture to the lady I was talking to at Pugh's. She asked why did I put a ruler next to it. I asked her to send someone to get this, it is embarrassing. I will not say her name but she said she would reach out to Tim Pugh. She called back and left a VM saying Tim Pugh said I would need to call Teleflora. Tim Pugh said Teleflora gave Pugh's the option to substitute the arrangement with a "similar (arrangement) so we did it the best way with the products that we have so it would be something that you... have to call them directly. " If I sent this to another family member who did not think I would see this, they would be too polite to say anything. It is obvious Pugh's was counting on that. How can you say this is similar? It is not Teleflora's fault I received this arrangement. If Pugh's could not (or would not) recreate or substitute any 3rd party floral arrangement purchase, they should have declined the order. This is so unprofessional. I can go to Kroger and do better under $20 for what Pugh's delivered.

I don't understand how this place can still call itself a florist…read more I have been asking my husband to stop ordering from Pughs because of their WAY overpriced and mediocre bordering on just bad quality. They don't care about actually putting together the "bouquets" and just throw them together. I just got a $100 "bouquet" delivered that looks terrible. I just once again asked my husband to please stop using Pughs. Which upset me to have to bring up to him again because he tried so hard, however year after year, Pughs lets us down. UPDATE : the owner ended up contacting me through messages stating they wanted to make it right and make a replacement bouquet. Stated I needed to call them. I told them I won't be calling them but they can replace the bouquet if they'd like and I'd be able to supply all the info they needed through the messages and they read the message and ignored me afterwards hahahaha. What a business. Don't waste peoples time if you're just going to ignore them afterwards. Sad.

Kyle is amazing, prompt, attentive to your needs & wants! Very detailed, lots of beautiful options,…read morecustom orders, willing to work with anyone's needs. Weddings, baby showers, Mother's Day, 4th of July, Christmas.

Kyle provided me with an estimate of $3000 to decorate our Christmas tree, mantle, front door, and…read moremailbox. At that time, I told him I would have to OK this with my husband before I would agree to have all of the decorating done. Kyle agreed to DECORATE only our Christmas tree for $500 and requested a deposit in the amount of $350 in which i paid. I purchased a Christmas tree from him for $125 as well. My husband felt that the $3000 estimate was too much and would not agree to allow all of the decorating to be done. My husband did agree to allow him to decorate our Christmas tree in which I had already made a $350 deposit. i sent Kyle a text, as i told him i would do, after talking to my husband. Kyle then sent me a text message stating that he was "walking away" and not doing any decorating for us because of my husbands refusal to pay to have all of the decorating done. Despite already receiving the $350 deposit, Kyle refused to decoratie our Christmas tree. The tree was boxed neatly and returned to Kyle. Kyle continues to refuse to refund the $475 that he owes us despite the tree being returned and the $350 deposit being made. In addition, without being asked, I paid kyle $20 for the cost of gas to drop off the Christmas tree. Of course, I am not asking for the $20 back. I paid Kyle using Venmo, therefore; i can provide evidence of the transactions made. i also have the saved text messages i can add if requested in order to validate my review.

Rachel, without doubt, makes the loveliest floral arrangements in the city!!!…read moreWith a budget, I walked in her studio around 11:00a.m. on Wednesday with a request for 7 fresh flower arrangements, one being massive in size and walked out on the following Friday, around 2:00 p.m. with the following arrangements. Filled with gratitude and awe! Rachel thank for making a very special tea party the loveliest one ever!

Everything....they are the best!!! Never had a florist that cared and wants customer totally…read moresatisfied with their work. They give above and beyond.

Connie took excellent care in taking my order over the phone for a floral arrangement for a family…read moremember's funeral. The flowers were gorgeous and delivered on time. I really appreciate her keeping it within my budget but also they made it look incredible. I highly recommend them and will be ordering from them again whenever I need flowers.

The flowers were wonderfully made, and I was able to surprise my grandmother with these. The…read moreflowers were definitely worth the price.

I specifically looked for a small, locally owned shop for flowers for a funeral. I'm in KC and…read moreunfamiliar with the Memphis area, but searched and found this company. The owner was kind, friendly, and helpful. She sent me a text picture of the flower basket and it was delivered the morning of the funeral. Two days later when a family member said she didn't see the flower basket at the service, the business owner called the church, gathered information, and was only kind and respectful toward me. The flowers were, indeed delivered and had been apparently picked up by another family member. I was disappointed my SIL didn't receive the flowers and much to my surprise Tiffany took on her own accord to order flowers for my SIL. I'm so grateful for this small business and the level of service I received!! Check out the plant basket with added flowers she created!!! Beautiful flowers and amazing customer service!!!

Hands down best and most efficient florist in the area. Beautiful flowers. I wouldn't worry about…read morethe online flower services. Excellent service and wonderful arrangements.

I received a beautiful flower arrangement for a bridal shower. I was not home when it was delivered…read morebut they called to make sure it was okay to leave it on the covered porch. Beautiful arrangement!

I received a bouquet that was fantastic!! All the pink roses and Lillie's opened nicely and have…read morelasted beautifully.