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DexaFit Midtown Sac

4.4 (32 reviews)
Closed 8:00 am - 6:00 pm

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Overall health score
Lo J.

I had a great experience at getting my resting metabolic rate (MRM) and body scan. The testing took only 30 minutes and the information I received is priceless. I was able to establish a baseline and I will come back in 3-6 months to see if my general fitness improved.

Marcella K.

I live an hour away (round trip is 2 hours and 4 gallons of gas) and just like others on this yelp nobody was there at our scheduled time. I also lost wages due to taking time the morning off work. I called the answering service and they called the office. I was then texted that nobody was available to do my scan and was told they tried to call me but I had mistyped phone number. This is just not true as I had gotten both email and text confirmation (see below) If there was a typo and she didn't have my correct number to reach me she wouldn't be able to text me confirmations of my appointments. I was also in agreement that if I didn't show up I would be charged! I hope she plans on paying me what she would have charged me for a missed appointment. It will cover some of my gas. Finally, I said to myself oh well, mistakes happen. She said she was going to call me later to reschedule. Today is Wednesday and I never heard from her. It's all very disappointing and unprofessional.

Message from the company

Got a Groupon for a dexascan. Followed all the instructions on scheduling an appointment. Showed up 30 mins beforehand, they weren't open yet so I came back. Came back 15 mins beforehand as asked, and no one was here to answer the door. I called, left a voicemail and received a text response. I don't know whether to keep trying to contact them to reschedule or get my money back. I had my whole day revolved around this appointment since it's something I am interested in and take seriously. These things aren't cheap and this is very unprofessional for a company to do so. I do not recommended coming here as your appointment might be canceled with no notice. And after seeing the reviews I should of known. This place has a history of doing this to other customers as well.

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1 month ago

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16 days ago

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7 months ago

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1 year ago

Business owner information

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Kristie D.

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4 months ago

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2 years ago

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Kristie D.

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1 year ago

Ken was excellent with explaining my Dexascan results and suggesting a book to read to understand how to care for me health and fitness.

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2 years ago

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1 year ago

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Kristie D.

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2 years ago

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2 years ago

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Kristie D.

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2 years ago

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Kristie D.

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3 years ago

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Kristie D.

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2 years ago

Christie was awesome. Explained everything. Explained the results in detail. Definitely going back.

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Kristie D.

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3 years ago

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Kristie D.

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3 years ago

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Kristie D.

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3 years ago

First visit was excellent! Had some issues on the second visit but they got back to me and made it right.

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5 years ago

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Kristie D.

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6 years ago

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Photo of Rain W.
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7 years ago

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Kristie D.

Thanks Rain. It was a pleasure having you come in!

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4 years ago

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Kristie D.

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4 years ago

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Kristie D.

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5 years ago

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Kristie D.

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7 years ago

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Kristie D.

Thanks so much Mercedes! We look forward to seeing you again soon!

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7 years ago

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Kristie D.

Thanks so much Elena! It was a pleasure to have you come in!

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4 years ago

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Kristie D.

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7 years ago

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7 years ago

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Kristie D.

Thanks Jim. We really appreciate the support!

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7 years ago

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7 years ago

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Kristie D.

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7 years ago

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Kristie D.

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7 years ago

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Kristie D.

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Ask the Community - DexaFit Midtown Sac

Review Highlights - DexaFit Midtown Sac

Kristie sat down and discussed the entire report with me and answered all my questions.

Mentioned in 7 reviews

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