I have been a customer of Copy Clone since they were located in downtown Boston on Beacon Hill…read more I've had Jim & Co. help me with my business cards on several occasions going back to 2005. I've always been very satisfied with their work. At one point I wanted to create some buttons as a gift for my friend who has a dog that's very popular with passersby. The button I wanted would have a pic of the dog and a cute phrase so my friend could give them out to the dog's admirers. Anyway, buttons aren't really within the scope of Copy Clone's normal production, but they took the time to help be come up with something suitable. The finished product was perfect. Penny the dog is still alive and my friend & I still have the buttons to give out now & then. The next time I need updated business cards or even something unusual, I'll be calling Copy Clone!

Great job on our annual catalog and event printing. Excellent communication, met all of our…read moredeadlines with good quality printed products. Will use them again.

I love this place! I use "We Print Today" for everything I can't handle at home, and they've never…read morelet me down. The service is always lightning-fast, the team is really relaxed and friendly, and they pay close attention to detail. Placing online orders works on both desktops/laptops as well as mobile devices. Every single time, my orders are exactly how I want them. Definitely give them a try! Tons of local businesses swear by them, and I can see why.

Extremely knowledgeable staff, great prices. Capable of…read morehandling all your printing/ shredding needs!

This is my new go to FedEx shipping location when in New England. Andrea, the store manager, was…read moredetermined to get my documents shipped even though the system was down. Once working again, Andrea contacted to inform me that everything went through.

I do not recommend working with this business. From the time I began working with them, the sales…read moreperson made it clear to me that the project would be possible. Once production began, it was a totally different story. The first proof created was far from the outcome communicated. After explicitly communicating time sensitivity and my need for overnight delivery, the proof was sent ground. Meanwhile the sales person informed me it had been sent overnight. My client's deadline was passing. Luckily I was able to secure a extension in order to accommodate this company's workload from other clients. Again their sales person told me that they would be able to make a second proof. We agreed to delivery dates and I did all the digital pre-production work necessary to empower their pre-press team. This included sending detailed notes to ensure additional miscommunication would be avoided. Understanding that I was beyond my client's deadline, this business then cancelled the job because they did not feel that they could actually execute the product. They left me empty handed and without time to source an alternative vendor. Stuck between a rock and a hard place with no alternative option, I communicated my willingness to except whatever their best attempt might yeild. Still, they refused to complete the job after weeks of work and hundreds of dollars spent. It is clear that there is a tremendous lack of actual printing knowledge within their sales team and that the company is not concerned about honoring their commitments to customers. If you are looking for a reliable, professional print vendor, look elsewhere.

Be careful if you are returning merchandise here…read more There's a new staff person (a young blonde-haired man) who doesn't seem to be properly trained and inaccuracies of your return/tracking receipts could cost you money. Standing in line, I was watching him taking care of an elderly lady that was having some difficulty with her returns and I watched him roll his eyes multiple times. She was being polite but he seemed to be visibly annoyed. When it was my turn, I had four (4) packages to return to Amazon. If you're unfamiliar, Amazon's return/refund process begins with the scan of your package at the shipping facility. If it's not scanned properly, you don't get your refund (or it can make it difficult). When I left, I realized that I had four (4) tracking receipts but he had double scanned one of the items and not scanned another. In addition, one of the scanned labels showed a zero (0) weight which could cause a vendor to believe that nothing was in the box if the box was lost in transit and I tried to show that I properly returned it. I had to drive back to the store. When I came back to the store, he seemed annoyed/rushed when looking for my packages. When he finally found them he scanned the package that had not been previously scanned but did so with someone else's package on the scale. This caused my tracking receipt to illustrate a weight that was three times what it actually was. It would seem that he isn't aware that these kind of mistakes can cost customers considerable money if the items aren't properly scanned, and then get lost in shipping. It would also seem that he needs remedial training in customer service and courtesy.

This store use to be great, not sure what's going on. I've brought an expensive bag to be returned…read moreto the store and twice they have shipped it to me!! I am beyond pissed. And a second package I brought n is now lost. So that's $400 bucks I need to be credited for. I have no idea how to resolve this. But now I have to go back to the store for the 3rd time. Bottom line use another store.

These guys got me out of a bind when a mail order from another company screwed up, I should have…read morewent to them 1st and I will next time.

These people are absolutely amazing. Very very quick. And so flexible. I needed to change the color…read morequick on the 12 shirts I ordered. And it was incredibly easy with no charge. The shirts, i was hesitant at first about the material from other people who had prints done elsewhere..... but I tried them on and my staff did and it fit PERFECTLY and the material was not junk. I was amazed. I brough some design. Emailed it. And it was literally done in 2 weeks Amazing and friendly staff. Highly recommend. See Ricky. Hes great an amazing. Amazing job. Highly highly recommended.

The print center at this location is terrific! they are so helpful and always strive to get things…read morejust right! I feel like a dummy sometimes going in, because I'm not a tech person, but the guys there are always patient and have a great sense of humor! I don't purchase too much from the retail side, but have always found what I needed and the checkout experience is consistently good. I do use the shredding service a lot too! convenient!

They are very nice if you know exactly what you are doing. If you have a question, there is a great…read moredeal of condescension. They also don't let you know how to use anything or even that you'll have to use everything yourself until you've been waiting there for quite a while, even after telling them what you are there for. Waste of my time. Go to your local library instead.