TLDR - Started work without consent. Removed our roof before making sure they had the material to…read morefinish. Poor communication. My husband and I had been in contact with Carthage Roofing to replace the front facing mini-mansard roof on our home. Our contact, Rob, asked us to go to Willoughby Supply to pick out the specific siding we wanted. We responded back the week of 11/6 with the exact product we wanted: Single 6-1/3" Perfection Shapes Scallop in Cyrus, Autumn Red, and Colonial White (meant to replicate the color of shingles they were replacing). They agreed to contact us during the week of 11/14 to set something up to get started. On 11/14/22 they arrived between 8-9am unannounced and began to remove the current roof with no call/text/or knock on the door. They removed the remainder of the roof and then Rob left to pick up the material at Willoughby Supply. At that point Rob called my husband and explained that they did not have the material we requested and that we would need to pick something else or wait one to three, or more, months for them to order what we requested. The major issues were 1) they began work without notice 2) they fully removed our roof before making sure they had the correct material to finish the job 3) Rob was an incredibly poor communicator during the entire process. We felt forced to make a decision and get material installed that was not the agreed upon material because our roof had already been removed. Although Rob insisted that he did not force us to make any decision, it was his error in not securing the material that changed our circumstances drastically. Had Rob checked to make sure he had the material to complete the job before beginning, he would have discovered that he did not have what we needed. At that point we would have waited for the material to be ordered and still had our current roof. Instead we were forced to make the decision to change the material or wait one or more months in winter completely without that large section of our roof.

Called Carthage Roofing to repair & replace missing shingles, repair gutters, repair chimney cap…read moreand repair flashing & pipe boot. Rob had his team out the same day and completed the work without issue. Pricing was very fair and we are highly satisfied with the value his company provided us.

Highly recommend working with At Your Service Roofing for your next roofing and gutter project in…read moreNortheast Ohio. It has been an easy and professional process dealing with this company from start to finish. From Justin's thorough roof inspection including photos and descriptions, his explantion of the different products and pricing options, and receipt of a very fair and reasonable quote to Dave's on the job supervision and efforts, we couldn't be happier. Dave kept us fully informed throughout the install as the removal of the 2 layers of old roofing on this 1904 century home resulted in some not too surprising extra expenses. The crew showed up on time, worked non stop until nightfall and showed up first thing the next morning to finish and leave us with a nail free yard ( okay, we found 2 lol!). We were so impressed by the care the entire team put into this roofing project from start to finish. Quick response to my texts/ emails/ phone calls throughout. Even when the gutters needed to be adjusted for proper drainage the issue was resolved quickly and to everyone's satisfaction. I finally met a contractor who cares as much as I do! Their level of professionalism, product quality and warranty is a rarity. Thank you At Your Service Roofing for the great job in Lakewood Ohio! I wish you the very best on expansion into NE Ohio. The accolades are well deserved!

Working with Terra (Admin) and Brent (Outside Roofer), both were extremely sensitive to the…read morecritical and urgent nature of my need to get HELP ASAP. As it turned out, I did nOT have the problem I thought I had!!! Happy me, to re re-assured..... and they did not charge me for the appointment and inspection....perhaps because I used them to REPLACE my roof 5 Years ago, they extended me the courtesy of a no charge service. In any event, I have called on them several times in the past 5 Years and they are Certifiably, TOP NOTCH in my book!

I was impressed with the estimate and the professionalism shown. I had a complete tear off. They…read morecleaned up well. Service was much appreciated.

Bernecker Bros. And their team identified the damage we had from a storm. Worked with us and our…read moreinsurance company to complete the claim. Their guys were on time, worked hard and completed the project quickly. Our roof was certainly challenging with steep pitches and angles. They had no problem with it.

My business had some roof damage from an ice storm and I contacted Esperanzas Roofing for an…read moreestimate. They cam e out the next day and after agreeing to the estimate, they came the next week on a Saturday to do the repair work. They completed it in one day and did a fantastic job. I highly recommend them - they show up when they say they will and provide exactly what is promised.

The owner was so easy to work with, phenomenal job on my home! Would definitely recommend and I'm…read morenot one to usually rave or write reviews, but very happy with this young man's services.

My wife called every roofer in the phonebook for estimates and Brown Roofing Co. is the only one…read morethat called us back. He came that day and gave us a free quote. Price was reasonable so we decided to do it and get it done with Brown Roofing Co. As promised, 1 week later, a crew of guys showed up and replaced our old leaky roof with a new hand nailed roof using the dimensional shingles. Mr. Brown explained that the job was fairly large and would take him and his guys 2 days to get it done. To our surprise, his guys finished the job by 6:00 in the evening on the 1st day!!! Brown Roofing Company by far exceeded our expectations, and we would recommend his work to anyone who wants the job done right the 1st time. Cant say enough good things, Thank you for a job well done. Mr. and Mrs. A O

1-22-20 I had Brown roofing out (Ty the owner) to do an inspection. He gave me a $1600 repair…read morequote. They were supposed to come several times, they never showed up. Today, 5-17-20 , still no service. Told Brown roofing on 5-15-20 it had been over 90 days, and we were getting quotes from other companies. Said he was still not doing work on roofs due to the current situation with the virus. Other companies were working, and we needed it completed ASAP. Then, 30 minutes later said he could do it on Monday. In the meantime, I got a better quote 5-17-20 and we told them we need to cancel the service. He said we owe him 10% of a $1600 bill. Would not recommend this company! I couldn't get the work done for over 3 months. They missed their chance. Don't waste your time! Thanks

Very good experience. They were very timely in stopping by to give me an estimate. They were able…read moreto get me scheduled quickly, and they completed the work quickly. I am a Happy Customer, and will recommend Clouse Roofing. Oh...and the price Clouse Roofing charged was about 1/3 what Mr. Roof quoted me.

I requested a quote to have the siding on my house cleaned. The response to my request was prompt…read moreand at a reasonable price. Mike contacted me and remained in constant contact as we attempted to schedule a date for the service. The communication throughout was excellent, and the job performance was excellent as well. Mike was very professional and good to work with. I would strongly recommend Roof to Curb Cleaning Pros.

Roof to Curb recently did work on my home's roof. My insurance company required me get my roof…read morecleaned within a certain time frame. I called many places for quotes and was either left hanging or given an outrageous price. Roof to Curb was the exception. The quote process was super easy and Mike was the nicest guy to work with. He was professional and really cares about his customers. His prices were also just right which made my husband happy. I highly recommend Roof to Curb for all of the reasons stated above, but also because I felt like I really got what I paid for---a clean roof and newly revitalized curb appeal! Thanks again Mike!