This place is great! Very helpful customer service, great prices, and a large variety of products.read more

Friendly place in a nice location near the harbor. Beautiful scenery. Had a watch battery replaced…read moreat a very reasonable price. I would clearly go there again.

Mike is the best jeweler I've been to in years! I was…read moresearching for a great jeweler like I once had and kept finding the complete opposite or outrageously priced. I found Mikraft Jewelry and Repairs and so pleased that I did! I was very happy with Mikes price and how my jewelry came out that I've been trusting him with my jewelry ever since! Mike and his staff are friendly, very honest, fair, knowledgeable and explains everything to you. Mike has worked on many of my pieces. Anywhere from customization to a diamond ring to making me custom earrings and doing beautiful repairs. Mike takes great pride in his work and it shows. A great jewelers craftsmanship is not just making a piece look pretty, it's mastering the art and skill of making every piece beautiful that will also be durable and last for years with excellent materials. That's what you'll find with Mike at Mikraft jewelry and repairs. You can definitely drop off your jewelry knowing it's in good hands and you're extremely happy with the end result. Don't waste your time like I did at other places. Go see Mike!

I unfortunately wouldn't return to this jewelry store. I was charged $140 for three jewelry…read morerepairs, and I felt the pricing was excessive for the work that was done. More importantly, I was disappointed with the way I was treated when discussing the charges. The interaction felt rude and unprofessional. I understand that jewelry repairs cost money, but I believe customers should be given clear pricing and treated respectfully. Based on my experience, I would choose a different jeweler in the future.

Thank you, Pedro, for helping us throughout this wedding journey. Pedro helped my fiancé create the…read moreengagement ring that was absolutely perfect for me. He is friendly, genuine, attentive, and incredibly honest. My fiancé originally came in just for my engagement ring, but we ended up purchasing my two bands, his wedding band, and all of my wedding jewelries here as well. There are so many beautiful options to choose from, and if we couldn't find something specific, Pedro always found a way to make it happen. We truly love doing business with Pedro and have decided this is the store we'll continue trusting for years to come. Any future gifts--from jewelry to watches--will definitely be purchased here. Highly recommended!

My husband went in when they were closing in Middletown and bought me an anniversary band and it…read morewas supposedly 8000 down to like $2900 and he bought it and within a week one of the diamonds fell out. It was very disappointing and they were closed by then.

Sorry to say my last experience with Sterling was less than satisfactory. The quality of the…read morerepairs has gone downhill in the last few years. I left a piece to be repaired and got it back in worse condition than I left it. I had to leave it again to be fixed the right way. When I picked it up the second time, the sales person was condescending and made me feel like it did not understand the nature of the repair, however, I knew exactly what I was talking about. She just did not want to admit that the poor quality repair was their mistake. Sterling has always in the past been known for quality repairs, however, this time they missed the mark and I don't know that I will trust them again.

Bought a pendant & chain here, high quality sterling silver and nice options. The tall girl who…read morehelped me always looks like she is being held captive. She costantly looks miserable and never smiles, no small talk ... whenever I shop there I get stuck with her and I wish I had the confidence to ask to switch sales people, because she makes shopping feel like a chore! I've gone in before and wanted to purchase but she was the one who helped me/belittled me over stones, so I left without making a purchase. I went back a few weeks later to get the jewelry I wanted and I got stuck with her again!! Didn't purchase. Great stock/options but need better sales people who seem like they want to help you.

I am so grateful that Middletown continues to have a beautiful jewelry store with excellent…read morecustomer service!!! Needed a few watch batteries changed . Took care of me right away , such a pleasant experience. Highly recommended!

Jimmy is the real deal. He's sincere, honest, funny, and fair. I used to have an "in" at a…read morejewelry store that closed years ago. Since it closed, I haven't purchased a nice piece....until my husband and I went to Mallove's (on Black Friday even!) a few years back. It was late in the day. I had a few previous settings from my wedding rings with me and yet another split shank. I was nervous going in because of the time, and because I had no idea what to expect them to say about my "junk". Well, Jim couldn't have been any nicer. He took ALL THE TIME with us, used stones from the other rings and made me the most beautiful wedding set. Have been back many times. For fine jewelry, Mallove's has our business forever! Thank you!

The only place I will go for jewelry or jewelry services. Period. The staff is knowledgeable,…read morefriendly, honest, and trustworthy. Leslie and Doug and everyone who works there are true gems and make any time I go into the store an amazing experience.

We came to Romanoffs because it had a reputation of great customer service and integrity…read more We were helped by Jonathan and he was exceptional in his patience and guiding us through trying to find the ring we were looking for. Highly recommended.

This is a family owned business for almost 30 years! Great prices, fair and the owners won't rip…read moreyou off or overcharge you. Mr. Pratt is very honest and upfront about his opinions and is helpful and extremely talented. You won't regret putting your faith in him and spending your money here. Take a trip, check out this place and support a local business!!!!

I brought my mothers engagement ring in because the diamond fell out. Luckily I found the diamond…read moretoo. They did a beautiful job fixing it and were so kind to me when I started crying because my mom had just passed away. I would go back for other things.

My husband bought my engagement ring at Hannoush in Meriden in 2009 and ever since then has never…read moredone business with any other jewelry chain. First started with Sharbel, and now when my husband wanted to upgrade my diamond he went to this location and dealt with Peter. Peter showed such a great business ethic and did everything he said he would. I am absolutely in love with my new ring! So beautiful. Will continue to use Hannoush and recommend them to everyone I know. Pretzel was also fantastic!

Peter was excellent in helping me and my fiance pick out our wedding bands. I also purchased a new…read moreengagement ring setting! Thank you peter for helping us find the perfect rings for our most important day!