When we purchased our home in 2016 I saw their business card on the water treatment system so I…read morecalled them and asked if someone would come out to give me a "tour" of the system. I have never lived in a home that had a water treatment system and just wanted to understand what it entailed. Russell, the owner, was very polite, friendly and patient. I had countless questions and he took the time to answer them all and explained everything to me. I truly appreciate that kind of customer service!

Jim is a great plumber and o highly recommend him!! We will definitely use him again should the…read moreneed arise.

Dishonest and failed to finish the job. Had to hire another plumber. Was full of excuses and lies.read more

Really great customer support. As well as fixing the root of the problem which was flooding in my…read morebasement. They offered a solution which I am very happy with. There's been 2 storms since the job and the water has stayed out of my basement. Highly recommend.

Rob is very reliable and fair. I've used him multiple times and I'm very happy with his work. He is…read morea very nice person and above all knowledgeable about plumbing.

We used GnR for years when it was owned by Randy, when we lived at our old house. I had talked with…read moreRandy about outing the same remote in the new house. Him and I text a lot about other things a as well like the new Renei tankless water heater and the HVAC. He told me to install the new remote it would be about 200 dollars. So we move in and we find out he passed away. So I ask how much would it be to install the remote in our new house and that it is just like the other one in our old house. I was told in a text about $150-$250. I scheduled for the Tuesday after Veterans Day because we are both veterans. They no show us. No call at all. I was told the next day that they texted me and I did t respond. If you have an appointment with someone, and your not going , pick up the phone and call. So they then reschedule and one would think it would be the next day. NOPE, it was 8 days later. So the guy comes out and asks where the logs are? Since I have had this before I know you don't need the logs to install this. Lowe's didn't have the logs in Oct when I started looking and I got the kit on Amazon. I googled it and they had it at Lowe's. So while he was doing the install, he told me this will take an hour and that it will be in time to put them in. When I got back he was still working one because he said he was having a hard figuring out where to put the gas line. He then asked, do you want to put the logs I. Or do you want me to do. I figured since he no showed me, let them do it. I was having him come out the following week for the one outside. I ask to pay and he said no will put both on the same bill. Ok I get a bill the following day for 400 dollar! Not what we discussed so of course I questioned if this was for the two of them. They said no. For one. They said they would do the second one for $175. If the next one is $175 then both should be. AND it the bill is not in the range that I was told then someone should have called me before the guys started if they were told it was a different than what they came there to do. Their excuse to me is that they thought this was a replacement. If I have been a customer for YEAR, and I now have a new house with a new address this is a new kit. PLUS, I sent them a picture of the new kit I purchased. Buyer BEWARE! They will bill you more money if they think you have the extra income to pay for it. Just because we can afford it doesn't mean we should be ripped off nor does it mean you charge me more after you quoted me without my knowledge. We paid our bill and they lowered it to what I was quoted however, they refused to do the second fireplace and made sure to send me email as to this being my fault not theirs.

I had a great experience with Anne Arundel Plumbing, especially working with Jeff. He arrived right…read moreon time, was professional and courteous, and clearly cared about doing the job right. He installed my new kitchen sink and faucet perfectly, and the entire job took less than two hours. The Job was reasonably priced. Anne Arundel Plumbing is the only company I will call in the future. What really impressed me was the attention to detail--Jeff hauled away the old sink and cleaned up all the packaging, leaving everything spotless. It's hard to find this level of service these days. I highly recommend Anne Arundel Plumbing and Jeff!

I had to have my Backflow Assembly tested and my neighbors recommended Anne Arundel Plumbing. I…read morecalled several vendors and Anne Arundel Plumbing was the most reasonable. I called and spoke with Jeff Senior and had an appointment for the next day. Jeff Junior arrived and informed me my Backflow Assembly was not testable and since it was installed in 2016 before non-testable Backflow Assembly was banned, I was grandfathered in from requiring yearly testing. However, my Backflow Assembly is required to be replaced every 5 years. Jeff replaced my Backflow Assembly the next day in less than an hour. The quality of the work and replacement Assembly was excellent. Throughout the entire process, both Jeff senior and junior answered all my questions and explained things clearly. I will continue using Anne Arundel Plumbing for all my future needs because of their excellent service, competency and rates.

Contacted them for a water heater install only to discover they do not hold a Master Plumber…read morelicense when it came time to pay deposit and pull permits. Per Maryland state law, a Journeyman license holder cannot contract work independently or pull the required county permits for water heater installations. Because they aren't a Master, they may not hold mandatory business liability insurance required to contract plumbing services. On top of the licensing issue, they instructed me to purchase the wrong water heater, triggering wasted shipment fees from Lowe's that they refused to reimburse. Normally, you expect to 'get what you pay for,' but their price was only 5-10% lower than other quotes from fully legitimate, licensed Master Plumbers who can legally pull permits.

I hired Hosanna Plumbing to repair my outdoor faucet spigot which was leaking. A prompt response…read moreand fair pricing on the faucet led me to call them when my water heater failed six months later. Again a quick response and they even went with me to pick up the heater from Home Depot when the delivery got screwed up. They did an excellent job, including clean up, at a reasonable price. I will be using them again in the future and I suggest you give them a try if the need arises.

I had a bit of an emergency with my sump pump just before another big storm was due to hit. Mike,…read morethe owner of Pleasant Living Plumbing, came highly recommended by a friend--and now I see why. He made time to come out quickly, explained exactly what was wrong, walked me through my options, and replaced the pump efficiently. He was courteous, professional, and respectful of my home and property. The pricing was more than fair, especially considering the quality of service. I'd absolutely call him again and wouldn't hesitate to recommend him to anyone in need of plumbing work.

Best plumbers in town. Mike and his apprentice Cameron are responsive, knowledgeable, fair priced,…read moreand do great quality work. Highly recommended for all your plumbing needs!

Very professional a little more work entailed than what the technician had intended, but actually…read moredid the job ended very good. I will honestly say this is the only technician I have only left alone in my house by himself and I had no problems doing it very trustworthy. Highly recommended be safe.

I'm a former plumber, but being out of state, hired Yates and got a huge invoice. I called to…read morecomplain and the guy simply lied to me. For example, he told me the parts cost "at least $100". I know that those parts cost less than $5.